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CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS
IN THE AREA.
READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS WOOD INSERT. FAILURE TO FOLLOW THESE
INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
READ AND KEEP THIS MANUAL FOR REFERENCE
Printed in Canada
Owner's Manual
OPERATION REQUIREMENTS
HEI350
INSERT
(VB00021 Model)
Wood Insert
Part 2 of 2
INSTALLATION AND
Safety tested according to
ULC S628, UL 1482 and
UL 737 by an accredited
laboratory.
US Environmental Protection
Agency phase II certified
wood insert compliant with
2020 cord wood standard.
EPA
< ≤
2.5
g/h
46255A

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Summary of Contents for Ventis HEI350

  • Page 1 Wood Insert Owner's Manual Part 2 of 2 INSTALLATION AND OPERATION REQUIREMENTS HEI350 INSERT (VB00021 Model) Safety tested according to ULC S628, UL 1482 and UL 737 by an accredited laboratory. US Environmental Protection Agency phase II certified wood insert compliant with 2020 cord wood standard.
  • Page 2 ONLINE WARRANTY REGISTRATION If the unit requires repairs during the warranty period, proof of purchase must be provided. The purchase invoice must be kept. The date indicated on it establishes the warranty period. If it can not be provided, the warranty period will be determined by the date of manufacture of the product. It is also highly recommended to register the warranty online at https://www.occanada.com/us/en/warranty-registration/ Registering the warranty will help to quickly find the information needed on the unit.
  • Page 3 CERTIFICATION PLATE...
  • Page 4: Table Of Contents

    Optional Fresh Air Intake Kit Installation...............20 Log Retainers Installation ...................21 Optional Fire Screen Installation ..................22 Air Tubes and Baffle Installation ..................23 Removal Instructions ....................26 Exploded Diagram and Parts List ................27 4. VENTIS LIMITED LIFETIME WARRANTY ................30 Page 4 Product Specification Manual - HEI350...
  • Page 5: General Information

    This appliance is officially tested and certified by an independent agency Tested and certified in compliance with CFR 40 part 60, subpart AAA, section 60.534(a)(1(ii) and ASTM E3053-17 based on the ATM send by EPA on October 12th, 2017. Carbon monoxide. Product Specification Manual - HEI350 Page 5...
  • Page 6: Specifications

    CAN/CSAZ240 MH standard. Tested and certified in compliance with CFR 40 part 60, subpart AAA, section 60.534(a)(1(ii) and draft ASTM WK47329-14 based on the ATM send by EPA on October 12th, 2017. Page 6 Product Specification Manual - HEI350...
  • Page 7: Dimensions

    Figure 2 : Side View - Minimum Insert Projection 4 3/4" 18 3/8" 122mm 466mm MAX. MIN. 11 1/2" 291mm 18 3/8" 467mm 27 5/8" 701mm Figure 3 : Front View Figure 4 : Side View - Maximum Insert Projection Product Specification Manual - HEI350 Page 7...
  • Page 8 483mm Figure 5 : Door Opening 5/16" 3/16" 22 7/8" 12 7/8" 581mm 326mm 20 1/8" 510mm Figure 6 : Front View - Combustion Chamber Figure 7 : Side View - Combustion Chamber Page 8 Product Specification Manual - HEI350...
  • Page 9: Epa Loading

    5 more minutes, then close the primary air control halfway. After another 5 minutes, close the primary air control completely for the low burn rate and leave it halfway for the medium burn rate. Product Specification Manual - HEI350 Page 9...
  • Page 10: Clearances To Combustible Material

    26 ¼" (660 mm) 31" (787 mm) 18 3/8" (457 mm) If a fresh air intake is required, it is recommended to add at least 4" to the width of the minimum opening of the hearth. Page 10 Product Specification Manual - HEI350...
  • Page 11: Floor Protection

    (406 mm USA) and at least 18" (457 mm Canada) without an R value. If the hearth elevation is lower than 6" (152 mm), the non-combustible (B) floor protection in front of the insert should have an R value equal or greater than 2.00 and shall extend 27" (686 mm) in front of the unit. Product Specification Manual - HEI350 Page 11...
  • Page 12: R Value

    To calculate the total R value from R values of the materials used, simply add the R-values of materials. If the result is equal to or greater than the R-value requirements, the combination is acceptable. R-values of some selected materials are shown below. Page 12 Product Specification Manual - HEI350...
  • Page 13 R value = Thickness/K = 1/0.75 = 1.33 Information as reported by manufacturers and other resources. Horizontal still air can’t be «stack» to accumulate R-values; each layer must be separated with another non-combustible material. Product Specification Manual - HEI350 Page 13...
  • Page 14: Installing Options On Your Product And Replacing Parts

    Remove the split pin by pulling and turning it using pliers. Turn the handle one counterclockwise turn to increase pressure. Reinstall the split pin with a small hammer. Figure 8 : Removing the split pin Figure 9 : Installing the split pin Page 14 Product Specification Manual - HEI350...
  • Page 15 Using a flat screwdriver, turn the adjustable hinge rods in the direction shown to adjust the doors. Tighten all door hinge pressure screws when they are at the desired positions. Configurations 1-2-3-4-5-6, show in which direction these act on the adjustment of the door. Product Specification Manual - HEI350 Page 15...
  • Page 16: Blower And Ash Lip Installation

    Install the ash lip (A) on the insert with Center the blower on the ash lip and push three screws (B). it against the firebox. Then push the blower into the clips located underneath the ash lip. Page 16 Product Specification Manual - HEI350...
  • Page 17: Faceplate And Trims Installation

    Lay the panels on a flat and non abrasive surface. Align the top panel holes (L) with the left (N) and right (M) panels. Secure together using the four bolts (P) and nuts (O) provided. Product Specification Manual - HEI350 Page 17...
  • Page 18 (R). Then push towards the fireplace. Once the faceplate is in place, secure the assembly by tightening nuts (S) using a 7/16" (11 mm) open end wrench. Page 18 Product Specification Manual - HEI350...
  • Page 19: Optional Fresh Air Intake Kit Installation

    (F) using the other pipe clamp. The outside wall termination must be installed outside of the home. he pipe must be HVAC type, insulated, and must comply with ULC S110 and/or UL 181, Class 0 or Class 1. Product Specification Manual - HEI350 Page 19...
  • Page 20: Log Retainers Installation

    Log Retainers Installation 2" 2" Page 20 Product Specification Manual - HEI350...
  • Page 21: Optional Fire Screen Installation

    In the United States or in provinces with a particulate emissions limit (e.g.: US EPA), the use of open-door wood stoves with a rigid firescreen is prohibited. Open the door. Hold the fire screen by the two handles and bring it close to the door opening. Product Specification Manual - HEI350 Page 21...
  • Page 22: Air Tubes And Baffle Installation

    Starting with the rear tube, lean and insert the right end of the secondary air tube into the rear right channel hole. Then lift and insert the left end of the tube into the rear left channel. Page 22 Product Specification Manual - HEI350...
  • Page 23 Repeat steps 1 and 2 for the three other tubes. To remove the tubes use the above steps in reverse order. Note that secondary air tubes (A) can be replaced without removing the baffle board (B) and that all tubes are identical. Product Specification Manual - HEI350 Page 23...
  • Page 24 Page 24 Product Specification Manual - HEI350...
  • Page 25: Removal Instructions

    • Remove the blower assembly (D). • Remove the three screws securing the pipe connector (A). • Unscrew the bolts securing the insert to the floor on each side of the unit (E). Product Specification Manual - HEI350 Page 25...
  • Page 26: Exploded Diagram And Parts List

    Exploded Diagram and Parts List Page 26 Product Specification Manual - HEI350...
  • Page 27 STAINLESS WASHER ID 17/64" X OD 1/2" PL70921 AIR CONTROL DAMPER PL70981 RIGHT OR LEFT DECORATIVE SIDE PANEL SE74167 DOOR HINGE REPLACEMENT KIT 30337 SQUARE HEAD SET SCREW 1/2-13 X 1-3/4" PL34052 LINER FIXATION BRACKET PL70939 FACEPLATE EXTENSION Product Specification Manual - HEI350 Page 27...
  • Page 28 Item Description SE46255 HEI350 - VB00021 INSTRUCTION MANUAL KIT SE70952 BLOWER ASSEMBLY 44085 RHEOSTAT KNOB 44087 RHEOSTAT NUT 44080 RHEOSTAT WITHOUT NUT (MODEL KBMS-13BV) 44089 DOUBLE CAGE BLOWER 144 CFM 115V - 60Hz - 1.1A 44028 CERAMIC THERMODISC F110-20F 60013 POWER CORD 96"...
  • Page 29: Ventis Limited Lifetime Warranty

    Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part. Shall your unit or a components be defective, contact immediately your VENTIS dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information when calling:...
  • Page 30 This document is available for free download on the Stove Builder International inc. manufacturer’s website. It is a copyrighted document. 250, rue de Copenhague, Resale is strictly prohibited. The manufacturer may update St-Augustin-de-Desmaures (Québec) Canada this document from time to time and cannot be responsible G3A 2H3 for problems, injuries, or damages arising out of the use 418-908-8002...

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