Customer Relations - BMW 2010 128 Owner's Manual

Using BMW Search
To select and display content:
> Turn the controller to highlight an element.
> Press the controller to display an element.
Opening the start page
1. Open "Options".
2. "Home"
Loading a new page
1. Open "Options".
2. "Reload"
Canceling
1. Open "Options".
2. "Cancel loading"

Customer Relations

At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1. "BMW Assist"
2. "Customer Relations"
3. "Start service"
A voice connection is established to Customer
Relations.
Online Edition for Part no. 01 41 2 602 846 - © 08/09 BMW AG Online Edition for Part no. 01 41 2 602 846 - © 08/09 BMW AG
Vehicle not equipped with BMW Assist
or BMW TeleService
1. "BMW Assist"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1. "BMW Assist"
2. "Service Request"
3. "Start service"
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