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Only use genuine spare parts when repairing the
▶
appliance.
20.1 Malfunctions
Fault
The appliance is not
working.
Appliance is not heat-
ing, the colon flashes
in the display and a
appears.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
appears in the
display.
flashes in the dis-
play and the appli-
ance will not start.
appears in the
display.
A message with ap-
pears in the display,
e.g.
-
.
HomeConnect is not
working correctly.
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and back on again.
Deactivate demo mode within five minutes by changing the basic setting to .
2.
→ "Basic settings", Page 17
There has been a power cut.
Reset the time.
▶
→ "Setting the time on the clock", Page 12
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 17
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 16
Cleaning recommendation
Run the cleaning function in full.
▶
→ "Cleaning function ", Page 22
You can temporarily dismiss the information in the display by pressing any button.
→ "Cleaning recommendation", Page 22
The cooking compartment is too hot for the selected operation.
Switch off the appliance and allow it to cool down.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
You can configure new settings if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 11
Electronics fault
Press the
button.
1.
If required, reset the time.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. Quote the exact error
2.
message and the E no. of your appliance.
→ "Customer Service", Page 28
Different causes are possible.
Go to www.home-connect.com.
▶
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
Troubleshooting en
27
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