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OneTouch Verio Frequently Asked Questions Manual
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OneTouch Verio Frequently Asked Questions Manual

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Frequently asked questions
Your OneTouch Verio® Blood Glucose Monitoring System Owner's
Booklet that comes with your meter offers a complete explanation
of how to use your meter and testing supplies.
If you have additional questions about your OneTouch Verio® Meter,
and you can't find the answer here, consult your OneTouch Verio®
Owner's Booklet, or contact our dedicated Customer Care team.
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Summary of Contents for OneTouch Verio

  • Page 1 Booklet that comes with your meter offers a complete explanation of how to use your meter and testing supplies. If you have additional questions about your OneTouch Verio® Meter, and you can’t find the answer here, consult your OneTouch Verio® Owner’s Booklet, or contact our dedicated Customer Care team.
  • Page 2 • OneTouch® Delica® Lancing Device • 10 OneTouch® Delica® Sterile Lancets • Owner’s Booklet • Get Started Guide You will also need OneTouch Verio® Test Strips and OneTouch Verio® Control Solution which are available separately from your pharmacist or healthcare professional. ®...
  • Page 3 How do I turn on the OneTouch Verio® Meter A2: Insert a OneTouch Verio® Test Strip to perform a blood glucose test. Alternatively press and hold the ‘OK’ button on the side of the meter until the start-up screen appears.
  • Page 4 Averages Tool Settings Settings Meter Info How many results will the OneTouch Verio® Meter store and where can I find my result after it is displayed on-screen? A5: The meter stores your most recent 500 blood glucose test results and patterns in the Results Log.
  • Page 5 What are the low and high range limits and what do they mean? A6: The meter is pre-set with a low limit of 70 mg/dL and a high limit of 180 mg/dL, which means that it will tell you when a test result is above, within or below the range limits by showing a colored dot on the screen.
  • Page 6 What do the color coded range indicators mean? A8: The OneTouch Verio® Meter tells you when results are above, within, or below the high and low limits set in your meter. Each result comes with a color dot and message to make results simple to understand.
  • Page 7 What type of on-screen messages does the OneTouch Verio® Meter display? A9: For a full list of messages, please consult your Owner’s Booklet. Here is a selection of types of messages that may be displayed on the screen with your test result: •...
  • Page 8 Q10: How do I turn the on-screen messages on or off? A10: To change the message settings, press and hold the ‘OK’ button to turn the meter on, then select Settings > Tool Settings > Messages On/Off. You can then turn the following message groups on or off: •...
  • Page 9 A12: You can find essential information about your meter in your ‘Owner’s Booklet’ and ‘Get Started Guide’. If you need any further support, please contact the OneTouch® Customer Care team at 1-888-567-3003 or visit OneTouch.com. You can also submit questions online at OneTouch.com/contact-us.
  • Page 10 What batteries does the OneTouch Verio® Meter use and when should I change them? A13: The OneTouch Verio® Meter uses two AAA alkaline batteries (included in your testing kit). Low Battery When the ‘Low Battery’ symbol appears in the top right of your meter screen, although there is still enough power to perform a test, you should replace both batteries as soon as possible.
  • Page 11 How do I insert the OneTouch Verio® Test Strip into the meter? A15: Insert a OneTouch Verio® Test Strip into the test strip port with the gold side of the test strip and the two silver prongs facing you. When testing in low light conditions or in the dark, press and hold the ‘OK’...
  • Page 12 How much blood do I need for the OneTouch Verio® Test Strip? A16: The OneTouch Verio® Test Strips require 0.4 µL of blood to obtain a result. When you have applied enough blood to the Test Strip, the channel turns red and the meter will count down from 5 to 1.
  • Page 13 What is the purpose of using OneTouch Verio® Control Solution? A20: OneTouch Verio® Control Solution is used to check that the blood glucose meter and test strips are working together properly and that the test is performing correctly. Use only OneTouch Verio®...
  • Page 14 Q23: Can I download my test results to a computer? A23: You can download your OneTouch Verio® Meter results to your computer using OneTouch® Diabetes Management Software (DMS). OneTouch® DMS can store all of your records and help you spot patterns for planning meals, exercise, insulin dosing and medication.
  • Page 15 Q24: How can I get the OneTouch Verio® Meter? A24: The OneTouch Verio® Meter can be purchased at your local pharmacy or a retailer near you. Talk to your doctor about getting a prescription for the OneTouch Verio® Meter and OneTouch Verio® Test Strips.