Troubleshooting - Dymo Rhino 1000 User Manual

Troubleshooting

Review the following possible solutions if you encounter a problem while using your printer.
Problem/Error Message
No display
Poor Print Quality
Poor Cutter Performance
Memory Full
Exceeded maximum number of characters in buffer.
Low Battery
Batteries almost discharged.
Motor Stall
Motor is stalled due to label jam.
If you still need assistance, contact DYMO Customer Support for your country. The Warranty booklet
includes a list of contact numbers for each country.
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Solution
• Ensure the printer is turned on.
• Replace discharged batteries.
• Replace discharged batteries.
• Ensure label cassette is installed properly.
• Clean the print head.
• Replace the label cassette.
•
Clean the cutter blade. See Cleaning Your Printer.
• Delete some or all of the buffer text.
• Replace discharged batteries.
• Remove jammed label and replace label cassette.
• Clean cutter blade.
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