Fixed Issues; Known Issues And Workarounds - Avaya L100 Series Release Notes

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Fixed issues

The following table includes issues which are resolved with this release of software compared to Avaya L100 Headsets
1.0 SP4 (1.0.0.4).
Internal ID
HEADSETS-462
L100 + USB Mechanical and Touch Controller - Stuck on Mute
HEADSETS-460
1XAgent| Call LED should be turned off if there is no call
1XAgent| Mute doesn't sync after answering 2nd call
HEADSETS-450
1XAgent| Call LED blinks forever if user doesn't answer the call
HEADSETS-449
HEADSETS-434
PC tool for Mac| intermittent issue-Cannot answer call from USB headset
PC tool for Mac-Auto answer feature doesn't work
HEADSETS-433
HEADSETS-337
Vantage- 1way voice path after connecting BT during active call
J179 Phone| Avaya icon doesn't turn on during active call
HEADSETS-265
HEADSETS-248
IOS device | The headset should automatically switch to BT mode after answering a call by BT mode
when logging in USB (Win/Mac) and BT (IOS phone) the same extension (MDA)
HEADSETS-229
Vantage Phone| 1-Way voice path after switch from USB mode to BT mode

Known issues and workarounds

Internal ID
HEADSETS-504
In some case Setup Tool displays blank screen after opening
The call is dropped when pressing play/pause from Headset.
HEADSETS-500
This is a general and expected behavior on all Android phones including cellphones. Call gets
answered/ended using play/pause button of headset. Its working as expected.
HEADSETS-499
S4b-Voice path via local speaker of Android after changing from local speaker to BT headset (Android
only) – issue with the S4B softphone
HEADSETS-497
Vantage | BT Led still turns on after disconnecting from Vantage phone
HEADSETS-495
Vantage 3 | Connect to BT device, phone displays volume side bar every touching.
Fix is coming in next release (February 2021)
HEADSETS-494
Equinox Conferencing | 1-way voice path after plugging out/in Headset
Workaround: plug out/in Headset again or hold/resume the call
The S4B call is dropped after disable/enable "Avaya Equinox" softphones
HEADSETS-484
HEADSETS-476
Bluetooth | Vantage | Cannot drop the 2nd call in hold state
Bluetooth – Android – The call is unmuted expectedly when pressing BT call on Headset
HEADSETS-392
Copyright 2020 Avaya Inc. All rights reserved.
Use pursuant to the terms of your signed agreement or Avaya policy.
Issue Description
Issue Description
6

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