Acer Aspire 3300 Service Manual
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Acer Aspire 3300 Service Manual

Acer Aspire 3300 Service Manual

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Aspire 3300
Service Guide
Service guide files and updates are available
on AIPG/CSD web. For more information,
please refer to http://csd.acer.com.tw
PART NO.: 49.37C002.001
DOC. NO.:
PRINTED IN TAIWAN

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  • Page 1 Aspire 3300 Service Guide Service guide files and updates are available on AIPG/CSD web. For more information, please refer to http://csd.acer.com.tw PART NO.: 49.37C002.001 DOC. NO.: PRINTED IN TAIWAN...
  • Page 2 Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages...
  • Page 3 Conventions The following are the conventions used in this manual: Represents text input by the user. Text entered by user Denotes actual messages that appear Screen messages onscreen. Represent the actual keys that you have to , etc. press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic.
  • Page 4 Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    PCI INTx# and IDSEL Assignment Map......14 PCI Slot IRQ Routing Map ..........14 I/O Address Map............. 15 Aspire 3300 GPIO (General Purpose I/O) PIN Define..16 IRQ Assignment Map............17 DRQ Assignment Map ............ 18 System Board Major Chips..........18 Power Management..............
  • Page 6 Table of Contents Chapter 2 System Utilities Entering Setup ................22 System Information ..............24 Processor ...............25 Processor Speed.............25 Internal Cache..............25 External Cache..............25 Floppy Drive A ..............25 Floppy Drive B ..............25 IDE Primary Channel Master ...........25 IDE Primary Channel Slave ..........25 IDE Secondary Channel Master ........25 IDE Secondary Channel Slave.........25 Total Memory ..............26 Serial Port ...............26...
  • Page 7 Table of Contents Boot Sequence............... 37 First Hard Disk Drive............37 Primary Display Adapter ..........37 Fast Boot................ 38 Silent Boot..............38 Num Lock After Boot............38 Memory Test ..............38 Configuration Table ............38 Date and Time................ 39 Date ................39 Time................
  • Page 8 Table of Contents Chapter 6 FRU (Field Replaceable Unit) List Appendix A Model Number and Configurations Appendix B Test Compatible Components List ® ® Microsoft Windows 98 (En/Jp) Environment Test ....88 ® ® Microsoft Windows NT 4.0 Workstation Environment Test ..90 ®...

  • Page 9: System Specifications

    Chapter 1 System Specifications System Overview This product is a Pentium processor based IBM PC/AT compatible system with PCI/AGP bus. It supports: AMD K6-2, S Sharptooth, and Cyrix M2 family processors, with supporting CPU clock up to 450MHz 512K PBSRAM L2 cache 2 * 168 pin DIMM sockets (maximum up to 256MB) Power management features CPU SMM (System Management Mode), STOP clock control...
  • Page 10 2 PCI slots + 1 ISA/PCI shared slot Software shutdown for Windows98 On-board DC-to-DC converter (VRM 8.4 spec.) System Introductions...

  • Page 11: System Outlook For Aspire 3300

    System Outlook for Aspire 3300 Front Panel 1. CD-ROM/ DVD-ROM Drive 4. Power Indicator Light 2. CD-ROM/ DVD-ROM Eject Button 5. Activity Indicator Light 3. Power/ Quickstart Button 6. Expansion Bay Door Chapter 1...

  • Page 12: Rear Panel

    Rear Panel 1. Fan 9. Parallel Port 2. System Main Power Switch 10. Monitor/VGA Port 3. Voltage Selector 11. Audio-out Port 4. System Power Socket 12. Audio-in Port 5. USB Ports 13. Game/MIDI Port 6. PS/2 Mouse Port 14. Microphone-in Port (Under Rare Back Cover) 7.

  • Page 13: System Board Layout

    System Board Layout USB ports ISA slot HDD LED connector PS/ 2 keyboard port PCI slot 2-pin fan connector Serial port SiS 5595 chipset ATX Power connector VGA port Wake-Up On LAN CPU socket connector Modem ring in Game/ MIDI port DIMM sockets connector Line-out jack...

  • Page 14: Bios Hotkey List

    BIOS Hotkey List Hotkey Function Description Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Enable hidden page of Press in BIOS Setup Utility BIOS Setup Utility main menu screen, the Advanced Options menu then appears.

  • Page 15: Bios

    BIOS Item Specification BIOS code programmer Acer BIOS version V3.2, R01-A0 R0 EN BIOS ROM type Bulk mode flash ROM BIOS ROM model number AT29C020 SST 29EE020 BIOS ROM size 2 MB BIOS ROM package 32-pin DIP package Support protocol PCI 2.1, APM1.2, DMI 2.00.1, E-IDE,...

  • Page 16: System Memory

    System Memory This section lists the system memory specifications and the possible combinations of memory modules. Item Specification On-board embedded memory size Memory socket number 2 sockets (2 banks) Supported memory size per socket 8MB / 16MB / 32MB / 64MB / 128MB Supported maximum memory size 256MB (128 MB x 2) Supported memory type...

  • Page 17: Dimm Combinations

    DIMM Combinations DIMM1 DIMM2 TOTAL NONE NONE NONE NONE 128M NONE 128M 128M 136M 128M 144M 128M 160M 128M 128M 192M 128M 136M 128M 144M 128M 160M 128M 192M 128M 128M 256M Chapter 1...

  • Page 18: Cache Memory

    Cache Memory Item Specification First-Level Cache Configurations Cache function control Enable/disable by BIOS Setup Video Memory Item Specification Memory size Share frame buffer up to 8MB Memory type DIMM SDRAM Memory speed 100MHz Memory voltage 3.3V Video Interface This section has two table lists: the video interface specifications and its supported display modes.

  • Page 19: Audio Interface

    Audio Interface Item Specification Audio controller ESS Solo-1 Audio controller resident bus PCI bus Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Resolution 16 bits Compatibility Compliant to Microsoft Windows Sound System, MPC3, Sound Blaster, Sound Blaster Pro standard Music synthesizer Yes, internal FM synthesizer Sampling rate...

  • Page 20: Fdd Interface

    FDD Interface Item Specification FDD controller SiS6801 FDD controller resident bus ISA bus Supported FDD formats 3.5" floppy drive: 720KB, 1.44MB, 2.88MB 5.25" floppy drive: 360KB, 1.2MB Parallel Port Item Specification Parallel port controller SiS5595 Parallel port controller resident bus ISA bus Number of parallel ports Parallel port location...

  • Page 21: Serial Port

    Serial Port Item Specification Serial port controller SiS5595 Serial port controller resident bus ISA bus Number of serial ports Serial port locations 16C550 UART support Connector type 9-pin D-type female connector Selectable serial port I/O address 2F8h (via BIOS Setup) Selectable serial port IRQ IRQ3 (via BIOS Setup)

  • Page 22: Pci Intx# And Idsel Assignment Map

    PCI INTx# and IDSEL Assignment Map PCI INTx # PCI Devices Device IDSEL : ADxx INTA# PCI-Slot1 AD20 INTB# PCI-Slot2 AD21 INTC# PCI-Slot3 AD22 INTD# On-Board Audio AD23 PCI Slot IRQ Routing Map PCI INTX# INTA INTB INTC INTD Bus Mastering PCI slot 1 Route 1 Route 2...

  • Page 23: I/O Address Map

    I/O Address Map Hex Range Devices 000-00F DMA Controller-1 020-021 Interrupt Controller-1 040-043 System Timer 060-060 Keyboard Controller 8742 061-061 System Speaker 070-071 CMOS RAM Address and Real Time Clock 081-08F DMA Controller-2 0A0-0A1 Interrupt Controller-2 0C0-0DF DMA Controller-2 0F0-0FF Math Co-Processor 170-177 Secondary IDE...

  • Page 24: Aspire 3300 Gpio (General Purpose I/O) Pin Define

    Aspire 3300 GPIO (General Purpose I/O) PIN Define Item Description GPIO3/CPUST0 Output L: Unlock (default) power button PWR_LOCK H: Lock power button GPIO4/FAN1 Output L: Disable on board audio H: Enable on board audio (default) DIS_AUD# GPIO9/THERM# Output L2 L: Linear burst mode...

  • Page 25: Irq Assignment Map

    IRQ Assignment Map IRQx System Devices Add-On-Card Devices IRQ0 Timer Not to be used IRQ1 Keyboard Not to be used IRQ2 Cascade Interrupt Control Not to be used IRQ3 Serial Alternate Reserved IRQ4 Serial Primary Reserved IRQ5 Parallel Port (Alternate) Reserved IRQ6 Floppy Diskette...

  • Page 26: Drq Assignment Map

    DRQ Assignment Map DRQx System Devices Add-On-Card Devices DRQ0 Not to be used Reserved DRQ1 Not to be used Reserved DRQ2 Not to be used DRQ3 Not to be used Reserved DRQ4 Cascade Not to be used DRQ5 Not to be used Reserved DRQ6 Not to be used...

  • Page 27: Power Management

    Power Management Power Saving Mode Phenomenon List Power Saving Mode Phenomenon IDE Hard Disk Standby mode Hard disk drive is in standby mode (spindle turned-off) Monitor Power Saving mode Monitor is in suspend mode (V-sync.=0Hz). System Suspend mode Power LED flashes in amber color Hard disk drive is in standby mode (spindle turned-off) Monitor is in off mode (V-sync.

  • Page 28: Environmental Requirements

    Environmental Requirements Item Specifications Temperature Operating +10 ~ +35°C Non-operating -20 ~ +60°C Humidity Operating 20% to 80% RH Non-operating 20% to 80% RH Vibration Operating (unpacked) 5 ~ 18 Hz: 0.015 mm 18 ~ 250 Hz: 0.25 G Non-operating (packed) 5 ~ 27.1 Hz: 0.6 G 27.1 ~ 50 Hz: 0.016 mm 50 ~ 500 Hz: 2 G...

  • Page 29: System Utilities

    Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.

  • Page 30: Entering Setup

    Entering Setup To enter Setup, press the key combination IMPORTANT You must press simultaneously while the system is booting. The Setup Utility main menu then appears: Setup Utility System Information Product Information Disk Drives Onboard Peripherals Power Management Boot Options Date and Time System Security Load Default Settings...
  • Page 31 Setup Utility System Information Product Information Disk Drives Onboard Peripherals Power Management Boot Options Date and Time System Security ** Advanced Options Load Default Settings Abort Settings Change ↵ ↑↓ = Move highlight bar = Select Esc = Exit NOTE **: Can only be seen when press NOTE The key works only when you are in the main menu.

  • Page 32: System Information

    System Information The following screen appears if you select System Information from the main menu. System Information Processor ......K6-2 ™ Processor Speed ....400 MHz Internal Cache ....64 KB, Enabled External Cache ....512 KB, Enabled Floppy Drive A ....1.44 MB, 3.5-inch **Floppy Drive B ....None IDE Primary Channel Master ..Hard Disk **IDE Primary Channel Slave ..None...

  • Page 33: Processor

    Processor The Processor parameter specifies the type of processor currently installed in your system. The system supports Pentium II or Celeron processors. Processor Speed The Processor Speed parameter specifies the speed of the processor currently installed in your system. Internal Cache This parameter specifies the first-level or the internal memory (i.e., the memory integrated into the CPU) size, and whether it is enabled or disabled.

  • Page 34: Total Memory

    Total Memory This parameter specifies the total amount of on-board memory. The memory size is automatically detected by BIOS during the POST (Power-On Self Test). If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 1st Bank This parameter indicates the type of DRAM installed in the DIMM 1 socket.

  • Page 35: Product Information

    Product Information The screen below appears if you select Product Information from the main menu. Product Information Page 1/1 Product Name xxxxxxxxx System S/N xxxxxxxxx Main Board ID xxxxxxxxx Main Board S/N xxxxxxxxx System BIOS Version V3.2 SMBIOS Version **System BIOS ID XXXXXX **BIOS Release Date XXXXXX...

  • Page 36: Smbios Version

    SMBIOS Version The System Management (SM) BIOS allows you to check your system hardware components without actually opening your system. Hardware checking is done via software during start-up. This parameter specifies the version of the SMBIOS utility installed in your system. System BIOS ID This parameter specifies your system BIOS' ID.

  • Page 37: Floppy Drives

    Floppy Drives To enter the configuration value for the floppy drive (drive A), highlight the Floppy Drive A parameter. Press to view the options and select the appropriate value. Possible settings for the Floppy Drive parameters are: None [360 KB, 5.25-inch] [1.2 MB, 5.25-inch] [720 KB, 3.5-inch]...
  • Page 38 IDE Primary Channel Slave This parameter lets you configure the hard disk drive connected to the slave port of IDE channel 1. IDE Secondary Channel Master This parameter lets you configure the hard disk drive connected to the master port of IDE channel 2. IDE Secondary Channel Slave This parameter lets you configure the hard disk drive connected to the slave port of IDE channel 2.
  • Page 39 Cylinders This parameter specifies your hard disk’s number of cylinders, and is automatically set depending on your Type parameter setting. Heads This parameter specifies your hard disk’s number of heads, and is automatically set depending on your Type parameter setting. Sectors This parameter specifies your hard disk’s number of sectors, and is automatically set depending on your Type parameter setting.

  • Page 40: Onboard Peripherals

    This parameter appears only when you are in the Advanced Level. DMA Transfer Mode The Ultra DMA and Multi-DMA modes enhance hard disk performance by increasing the transfer rate. However, besides enabling these features in the BIOS Setup, both the Ultra DMA and Multi-DMA modes require the DMA driver to be loaded.

  • Page 41: Parallel Port

    This function lets you assign an interrupt for the serial port. The options are IRQ 4 and 3. NOTE The Base Address and IRQ parameters are configurable only if the Serial Port parameter is enabled. Parallel Port This parameter allows you to enable or disable the parallel port. Base Address This function lets you set a logical base address for the parallel port.

  • Page 42: Onboard Device Settings

    ECP DMA Channel This item becomes active only if you select Extended Capabilities Port (ECP) as the operation mode. It allows you to assign DMA channel 1 or DMA channel 3 for the ECP parallel port function (as required in Windows 95). Onboard Device Settings The Onboard Device Settings menu allows you to configure the device controllers available on-board.

  • Page 43: Power Management

    Power Management The Power Management menu lets you configure the system power- management feature. The following screen shows the Power Management parameters and their default settings: Power Management Page 1/1 Power Management Mode ..[Enabled ] IDE Hard Disk Standby Timer .. [OFF] System Sleep Timer ...

  • Page 44: Power Switch < 4 Sec

    Sleep Mode This parameter lets you specify the power-saving mode that the system will enter after a specified period of inactivity. The options are Standby or Suspend mode. This parameter becomes configurable only if the System Sleep Timer is enabled. Any keyboard or mouse action, or any enabled monitored activity occurring through the IRQ channels resumes system operation.

  • Page 45: Boot Options

    Boot Options This option allows you to specify your preferred settings for boot-up. The following screen appears if you select Boot Options from the main menu: Boot Options Boot Sequence 1st [IDE CD-ROM] 2nd [Floppy Disk] 3rd [Hard Disk] *First Hard Disk Drive....[IDE] *Primary Display Adapter..[Auto] *Fast Boot .......[Auto] *Silent Boot .....[Disabled ]...

  • Page 46: Fast Boot

    Fast Boot Setting this parameter to Auto allows the system to boot faster by skipping some POST routines. Select Disabled to return to the normal booting process. Silent Boot This parameter enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting.

  • Page 47: Date And Time

    Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Page 1/1 Date ....[WWW MM DD, YYYY] Time ....[HH:MM:SS] ↑↓ = Move Highlight Bar F1 = Help →...

  • Page 48: System Security

    System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: System Security Page 1/1 Setup Password ..... [ None Power-on Password...
  • Page 49 Highlight the Setup Password parameter and press . The following screen appears: Setup Password Enter your new Password twice. Password may be up to 7 characters long. Enter Password ..... [XXXXXXX] Enter Password again ..[XXXXXXX] Set or Change Password ↑↓...
  • Page 50 Changing or Removing the Setup Password Should you want to change your setup password, do the following: Enter the BIOS utility and select System Security. Highlight the Setup Password parameter and press . The Setup Password menu appears. From the Setup Password menu, highlight the Set or Change Password option.

  • Page 51: Power-On Password

    Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter. Follow the same procedure as in setting the Setup password.

  • Page 52: Advanced Options

    Advanced Options NOTE The Advanced Options selection is available only in the Advanced Level. The Advanced Options menu allows you to configure the system memory, on- board peripherals, and PCI device settings. WARNING Do not change any settings in the Advanced Options if you are not a qualified technician to avoid damaging the system.

  • Page 53: Memory/Cache Options

    Memory/Cache Options Selecting Memory/Cache Options from the Advanced Options menu displays the following screen: Memory/Cache Options Page 1/1 **Internal Cache (CPU Cache)..[Enabled ] **External Cache ....[Enabled ] **Cache Scheme ....[Write Back] **Memory at 15MB-16MB Reserved for [System] **System BIOS Cacheable ..

  • Page 54: Pnp/Pci Options

    Memory at 15MB-16MB Reserved for To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. IMPORTANT Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter.
  • Page 55 NOTE **: Can only be seen when press PCI IRQ Setting Select Auto to let BIOS automatically configure the plug-and-play (PnP) devices installed in your system. Otherwise, select Manual. NOTE Refer to your manual for technical information about the PCI card. PCI Slots When you set the PCI IRQ Setting parameter to Auto, these parameters specify the auto-assigned interrupt for each of the PCI devices.

  • Page 56: Load Default Settings

    Plug and Play OS When this parameter is set to Yes, BIOS initializes only PnP boot devices such as SCSI cards. When set to No, BIOS initializes all PnP boot and non-boot devices such as sound cards. CAUTION Set this parameter to Yes only if your operating system is Windows 95 (or higher).

  • Page 57: Abort Settings Change

    Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Do you want to abort settings change? [Yes] [No] Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings.

  • Page 58: Exiting Setup

    Exiting Setup To exit the BIOS utility, simply press . The following dialog box appears: Do you really want to exit SETUP? [Yes] [No] Select Yes to exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, the following dialog box appears: Settings have been changed.

  • Page 59: Removal And Replacement

    Chapter 3 Removal and Replacement This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver...

  • Page 60: Removing An Optional Serial Device (Rare Panel Cover)

    Removing an Optional Serial Device (Rare Panel Cover) Before you proceed, make sure your computer is completely turned off. On the back of your computer, remove the screw that holds the rear panel cover. Lift the panel cover to detach it from your computer. Removal and Replacement...

  • Page 61: Opening The Housing

    Opening the Housing IMPORTANT Turn off the system power (unplug the power cord) before opening the system or connecting or removing any peripheral device. Remove the four screws from the rear panel. Push the housing cover slightly backward. Pull the housing cover upward and remove it from the chassis. Chapter 3...

  • Page 62: Removing An Expansion Board

    Removing an Expansion Board Remove the screw on the bracket of an expansion board. Set the screw aside. You will need it when replacing the expansion board. Gently pull out the expansion board to remove it from the expansion slot. Removing a 3.5-inch Drive Disconnect the disk drive cables and the power cables.
  • Page 63 Remove the 3.5-inch drive frame from the housing by pressing the tab on top and pivoting the frame outward NOTE A metal drive cover should be pulled out before you install a new drive into an empty 3.5-inch bay . This cover should be removed if a 3.5-inch drive is installed.

  • Page 64: Removing The Cd-Rom Drive

    Remove the screws along the sides of the drive frame and gently pull out the 3.5-inch disk drive. Removing the CD-ROM Drive Disconnect the power cable and the CD-ROM drive cable. Removal and Replacement...
  • Page 65 Locate the six tabs that hold the front panel cover to the housing frame, then push the tabs to release the front panel from the housing. Remove the screws on the side, then gently pull out the CD-ROM drive. Chapter 3...

  • Page 66: Removing The 5.25-Inch Drive

    Removing the 5.25-inch Drive Disconnect the power cable and the diskette drive cable. Remove the screws on the sides. Open the disk drive door and gently pull the diskette drive out to remove it from the housing. Removal and Replacement...

  • Page 67: Removing The System Board

    Removing the System Board Lay the housing to on its side with the open area facing upward. Remove the necessary screws and carefully pull out the system board. Chapter 3...

  • Page 68: Removing A Dimm

    Removing a DIMM Press the holding clips on both sides of the socket outward to release the DIMM. Gently pull the DIMM out of the socket. NOTE The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of Removal and Replacement...

  • Page 69: Removing The Cpu Heatsink And Cpu Board

    Removing the CPU Heatsink and CPU Board Detach the heatsink and fan from the CPU. Pull up the socket lever. Chapter 3...
  • Page 70 Remove the CPU. Removal and Replacement...

  • Page 71: Removing A Daughterboard

    Removing a Daughterboard Remove two screws from the daughterboard. Pull up the daughterboard. Chapter 3...
  • Page 72 Removal and Replacement...

  • Page 73: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Aspire 3300: Power-On Self-Test (POST) Index of Symptoms, Messages, Error Codes, or Beeps Diagnostics Undetermined Problems Power-On Self-Test (POST) Each time you turn on the system, the power-on self test (POST) is initiated.
  • Page 74 serial ports parallel ports USB port Error Message Possible Cause Corrective Action Equipment Configuration -The hardware configuration -Run BIOS Setup and re- Error does not match with BIOS configure the system. Setup configuration data. Memory Error at -DRAM, SIMMs, or add-on -Replace the DRAM chips MMMM:SSSS:OOOOh memory card may be...
  • Page 75 Error Message Possible Cause Corrective Action drive(s) configuration. If it IDE Secondary Channel still fails, replace the hard Master Drive Error disk drive(s) or the system IDE Secondary Channel board. Slave Drive Error Hard Disk Drive(s) Write -Hard disk(s) is set to Write -Enter BIOS Setup and Protected restore the setting to...
  • Page 76 Error Message Possible Cause Corrective Action Onboard Floppy Drive IRQ -The IRQ allocated for the -Enter BIOS Setup to Conflict(s) on-board floppy drive disable the on-board conflicts with another device. floppy disk controller. Onboard Pointing Device -The IRQ allocated for the -Enter BIOS Setup to IRQ Conflict(s) on-board pointing device...
  • Page 77 Error Message Possible Cause Corrective Action Onboard IDE Primary -The IRQ allocated for the -Enter BIOS Setup to Channel IRQ Conflict(s) on-board IDE primary disable the on-board IDE channel conflicts with primary channel. another device. Onboard IDE Primary -The I/O address allocated -Enter BIOS Setup to Channel I/O Address for the on-board IDE primary...
  • Page 78 Troubleshooting...

  • Page 79: Jumper And Connector Information

    Chapter 5 Jumper and Connector Information Chapter 5...

  • Page 80: Jumper Settings

    Jumper Settings The following table lists the possible jumper settings: Jumper Setting Function Speaker Type JP1, JP2 1-2 & 4-5 Passive Speaker 2-3 & 5-6 * Active Speaker * Password 1-2 * Bypass * Check SW1 Settings CPU Core Clock Multiplier CPU Type BIT# 3.5 *...
  • Page 81 SW3 Settings IC Works W153B Frequency (MHz) SDRAM 66.6 66.6 33.3 66.6 33.3 83.3 83.3 33.3 31.7 OFF * OFF * ON * ON * 100 * 100 * 33.3 * NOTE *: Default Settings Chapter 5...

  • Page 82: Connector List

    Connector List Connector Function USB Port USB Hub PS/2 ATX Power I/O Port HDD LED COM1 Reset Button CN10 CN11 IDE1 CN12 IDE2 CN15 Audio & Midi Port CN16 Power LED CN17 Power Button CN18 Wake-Up on LAN CN19 Modem Ring-in CN20 CD-IN CN21...

  • Page 83: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3300. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel.
  • Page 84 Picture Part Name Description Part No. CPUs K6-2XT 350MHZ IC CPU AMD-K6- 01.A00K6.Z0B 100FSB AMD 2XT/350M PGA 70D K6-2XT 366MHZ IC CPU AMD-K6- 01.A00K6.36A 66FSB AMD 2XT/380M PGA 70D K6-2XT 380MHZ IC CPU AMD-K6- 01.A00K6.380 95FSB AMD 2XT/380M PGA 70D K6-2XT 400MHZ IC CPU AMD-K6- 01.A00K6.400...
  • Page 85 HDD 10.8G 56.02A72.011 Quasar Maxtor MAXTOR/91080D5 3.5" 4.3G HDD HDD 4.3G 56.02833.291 Corona Quantum QUANTUM/CR4.3AT 3.5" 8.4G HDD HDD 8640MB 56.02A31.041 Corona Quantum QUANTUM/CR8.4AT 40X CD-ROM API CD DRV 56.10212.001 API/91.28D37.001 40X 40X CD-ROM CD-940E/AKUAG4A 91.24D37.007 Acer open Chapter 6...
  • Page 86 55.37C01.D02 SIS530/5595 UMA USB daughter V66M USB 55.38A02.001 board DAUGHTER CARD MODEM 56K PCI 2.1 54.09281.011 Modem Rockwell Acer Netxus 56K PCI 2.1 MODEM V.EMEA 54.09281.001 Modem Rockwell NET/RA56(AMIRE99) Acer Netxus 56K PCI 2.1 MODEM 56K CIS/WS- 54.09014.001 Modem Rockwell 5614PM3 56K PCI 2.1...
  • Page 87 Picture Part Name Description Part No. HOUSING H61 Housing ASSY HSG (L2) ASP 60.92209.101 D065 H61 MECHANICAL PARTS Case Lower ASSY LOWER CASE 60.92210.001 Case Upper D065 CASE UP ASP SECC 30.92204.111 D065 H61 HDD EMI cover CVR EMI EMPTY 5.25" 34.92203.001 (TOOL) H61 CD-ROM EMI...
  • Page 88 Picture Part Name Description Part No. CD-ROM empty CVR EMPTY 525 CHA 42.92221.011 cover D065 HIPS D065 H61 FDD empty cover CVR EMPTY 35 CHA 42.92222.011 D065 HIPS D065 H61 Main door D065 DOOR MAIN ASP ABS 42.92217.022 D065 H61 Main door D065 DOOR MAIN ASP ABS 42.92217.024...
  • Page 89 Picture Part Name Description Part No. MISCELLANEOUS PARTS Foot stand FOOT RUBBER PU 42.92223.001 Power switch knob KNOB PWR ASP ABS 42.92215.022 D065 D065 H61 Power switch knob KNOB PWR GEN HIPS 42.92225.011 002 H61 Power switch knob KNOB PWR CHA HIPS 42.92219.011 002 H61 Power switch knob...
  • Page 90 Picture Part Name Description Part No. BRKT PORT SECC Bracket port 33.11206.002 1116SX(CD) ACCESSORIES USB keyboard us KB PS2 (US) API ALL 91.22H07.081 USB 2 button MOUSE PRIMAX 2 90.00026.922 mouse Primax BUTTON D065 USB 2 button MOUSE USB UB42 90.00426.001 mouse Logitech BUTTON LOGITEC...
  • Page 91 Picture Part Name Description Part No. IC V.R NJM78M05DLA Voltage resistor 74.07805.03M TO-2 Graph and GRAPH&MEM CTRL 71.00530.00U memory controller SIS53 Clock generator IC CLK GEN W153B 71.00153.00I SSOP 4 Chapter 6...
  • Page 92 FRU (Field Replaceable Unit) List...

  • Page 93: Appendix A Model Number And Configurations

    Model Number and Configurations This appendix provides the BASIC model number and the configuration to Aspire 3300 decided for Acer's "global" product offering. Contact your regional offices or the responsible personnel/channel to provide you with further extension model numbers and configurations...
  • Page 94 Model Number and Configurations...

  • Page 95: Appendix B Test Compatible Components List

    Appendix B Test Compatible Components List Aspire 3300 compatibility is tested and verified by Acer’s internal testing ® department. All of its system functions are tested under Windows ® ® (4.00.950C), Windows 98 and Windows NT 4.0 environments. In addition to these tests, the network communication functions are also tested under ®...

  • Page 96: Microsoft ® Windows ® 98 (En/Jp) Environment Test

    Hitachi GD-2500 Fax/Modem Acer Netxus 56K Rockwell HCF PCI AMI-RA03P Acer Netxus 56K Rockwell HCF PCI AMI-PA07P Acer Netxus 56K Rockwell HCF PCI EMEA AMI-RE99P CIS 56K Rockwell HCF PCI WS-5614PM3 CIS 56K Rockwell HCF PCI EMEA WS-5614PM3G Etech 56K Data/Fax/Voice Modem...
  • Page 97 USB Devices API USB Keyboard Microsoft USB Natural Keyboard Intel USB Digital Camera Model: YC-76 Acer USB Digital Camera Model: DVC-V2 API USB Scanner Model: 310U Primax USB Scanner Model: G2-300/USB HP DeskJet 895 Cxi Color (USB) Microsoft USB SideWinder Precision Pro...

  • Page 98: Microsoft ® Windows ® Nt 4.0 Workstation Environment Test

    AOpen CD-940E/AKU CD-ROM API 640A-147 AMD K6-2 450 Cyrix MII PR350 Display Onboard SiS 530 Fax/Modem Acer Netxus 56K Rockwell HCF PCI AMI-RA03P CIS 56K Rockwell HCF PCI WS-5614PM3 Mitsumi D353M3 Panasonic JU-256A Maxtor 90845D4 Quantum EX6.4 AT Seagate ST38420A...

  • Page 99: Environment Test

    AOpen CD-940E/AKU CD-ROM API 640A-147 AMD K6-2 400 Cyrix MII PR300 Display Onboard SiS 530 Fax/Modem Acer Netxus 56K Rockwell HCF PCI AMI-RA03P CIS 56K Rockwell HCF PCI WS-5614PM3 Mitsumi D353M3 Panasonic JU-256A Maxtor 90845D4 Quantum CR8.4 AT Seagate ST34310A...

  • Page 100: Microsoft ® Windows ® 95 Environment Test

    ® ® Microsoft Windows 95 Environment Test Item Specifications Cache 512 K CD-ROM AOpen CD-940E/AKU API 640A-147 AMD K6-2 380 AMD K6-2 450 Cyrix MII PR350 Mitsumi D353M3 Panasonic JU-256A Quantum CR4.3 AT Quantum CR8.4 AT Quantum EX6.4 AT Seagate ST34310A Seagate ST38420A Maxtor 90845D4 Keyboard...

  • Page 101: Ibm ® Os/2 Warp 4.0 Environment Test

    ® OS/2 Warp 4.0 Environment Test Items Specifications Cache 512 K AOpen CD-940E/AKU CD-ROM API 640A-147 AMD K6-2 400 AMD K6-2 366 Cyrix MII PR300 Mitsumi D353M3 Panasonic JU-256A Maxtor 90845D4 Seagate ST34310A Quantum CR 8.4AT Keyboard API PS/2 6511-P Memory 32 MB 64 MB...

  • Page 102: Novell ® Netware ® 3.12 & 4.11 & 5.0 Environment Test

    Maxtor 90648D3 Maxtor 90845D4 Maxtor 91080D5 SCSI-HDD IBM DCAS-32160 Seagate ST19171W Keyboard API PS/2 6511-P 3COM 3C339 3COM 3C905-TX Acer NIC-558 Acer NIC-918 ALN-310 IBM Turbo 16/4 Intel PILA 8460 Memory 64 MB 128 MB 256 MB SCSI Adapter AHA-1542CP...
  • Page 103 Quantum CR4.3 AT Quantum CR8.4 AT Maxtor 90648D3 Maxtor 90845D4 SCSI HDD Quantum HN2275S Seagate ST19101W Keyboard API PS/2 6511-P Acer NIC-918 Acer NIC-558 Intel EtherExpress PRO/100B Memory 32 MB 64 MB 128 MB Aspire 15s 15" Monitor Aspire 17s 17"...
  • Page 104 Test Compatible Components List...

  • Page 105: Appendix C Online Support Information

    Acer branch office. Acer Branch Offices, Regional Offices and Regional Group may access our website. However some information sources will require a user I.D. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them.
  • Page 106 Online Support Information...

  • Page 107: Index

    Index ACPI, 36 Fast Boot, 38 Advanced Options, 44 FDD Interface, 12 Advanced PIO Mode, 31 Front Panel, 3 AGP, 47 FRU, 75 API, 1 Preface, IV Audio Interface, 11 GPIO, 16 BIOS, 7 Graphics Aperture Size, 47 BIOS Hotkey List, 6 BIOS updates, 96 Boot Options, 37 I/O Address Map, 15...
  • Page 108 Major Chips, 18 Sleep, 36 Memory Address Map, 13 Standby, 35 Model Number and Configurations, Power-on Password, 43 preface, IV ® MS DOS V6.22 Environment Test, Processor, 6 Product Information, 27 ® ® Windows 2000 Professional Beta 3 Build 2000 Environment Test, 91 ®...

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