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WARRANTY
Terms and conditions
BOS MTB offers warranty on its products on the following terms :
BOS MTB guarantees the original purchaser that the BOS product
for which they received this warranty is free from defects in material
and workmanship for one year from the date of original retail
purchase. A proof of purchase will be asked for any warranty claim.
This warranty is not transferable to a subsequent purchaser.
Wear and tear parts such as dust seals, Oring, bushings, rear shock
mouting hardwares, stanchions, threaded parts and bolts are not
covered under this warranty.
Terms
This warranty is subject to legal jurisdictional or warranty rights of
the country where it has been originally purchased, which will prevail
if different from the terms herein listed.
Limits
BOS MTB cannot be liable for any loss, inconvenience damages,
whether direct, incidental, consequential, resulting from the use of its
products, local legislation prevailing.
Warranty exclusions
This warranty does not cover the following cases:
• Damage to products resulting from improper assembly other than
listed below
• Products that have been modified by the owner or a third party
• Improper use
• Damages resulting from an accident, crash under any
circumstances
• Invalid servicing procedures and servicing time frame not
respected
• Replacement of the original parts by parts from others
manufacturers
• Products whose serial numbers has been altered, defaced or
removed.
Warranty procedure
The owner should always refer to an approved BOS center for any
warranty claim. A proof a purchase is compulsory for any warranty
claim. Otherwise the warranty claim will not be considered. Always
contact BOS MTB warranty department before returning any
products that may fall under this warranty. If "the faulty parts" do not
fall under warranty, the customer will be charged for any costs in
respect with warranty such as transport and package back and forth.
SETTINGS & MAINTENANCE
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