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NOTE:
9.0 TROUBLESHOOTING
Before calling a service technician, review following information for possible causes and solutions for
the problem you are experiencing. If the TV does not work properly after checking it, please contact
your local service line or STRONG dealer. Alternatively, you can send a support mail via our website
www.strong.tv.
Problem
No picture, no sound
No colour
The remote control does not
work
No picture, normal sound
Normal picture, no sound
Unorderly ripples on the
picture
Disk
This menu shows only supported by Smart Player files.
Files with other file extensions may not be displayed, even if they are
saved on the same USB storage device.
1. Check if the fuse or circuit breaker is working.
2. Plug another electrical device into the outlet to make sure it is
working or turned on.
3. The power plug is in bad contact with the outlet.
4. Check the signal source.
1. Change the colour system.
2. Adjust the saturation.
3. Try another channel. Black-white programme may be
received.
1. Change the batteries.
2. The batteries are not installed correctly.
3. Main power is not connected.
1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.
1. Press the volume up button to increase the volume.
2. The volume is set to mute, press ! to restore the sound.
3. Change the sound system.
4. Broadcasting failure may happen.
It is usually caused by local interference, such as cars, daylight lamps
and hair driers. Adjust the antenna to minimize the interference.
Clear history
Possible cause and solution
31
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