Troubleshooting - Beko WTX91232WI/IT User Manual

3 Follow the below procedures in order to
drain water.
The product has an emergency water draining
hose, in order to drain the water:
a Pull the emergency draining hose out from
its seat
b Place a large container at the end of the
hose. Drain the water into the container by
pulling out the plug at the end of the hose.
When the container is full, block the inlet
of the hose by replacing the plug. After
the container is emptied, repeat the above
procedure to drain the water in the machine
completely.
c When draining of water is finished, close the
end by the plug again and fix the hose in its
place.
d Turn and remove the pump filter.
4. Clean any residues inside the filter as well
as fibers, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces,
close the filter cap by pressing on the tab.
If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.
50 / EN

5 Troubleshooting

Programs do not start after the loading door is closed.
• Start / Pause / Cancel button is not pressed. >>>Press
Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of
excessive loading. >>>Reduce the amount of laundry and
make sure that the loading door is closed properly.
Programme cannot be started or selected.
• The product has switched to self protection mode due to a
supply problem (line voltage, water pressure, etc.). >>>
To cancel the programme, turn the Programme Selection
knob to select another programme. Previous programme
will be canceled (see. "Cancellation of program").
Water inside the product.
• Some water has remained in the product due to the quality
control processes in the production. >>>This is not a
failure; water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>>Turn on the taps.
• Water inlet hose is bent. >>>Flatten the hose.
• Water inlet filter is clogged. >>>Clean the filter.
• Loading door is not closed. >>>Close the door.
The product does not drain water.
• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>>Stable the product by
adjusting the feet.
• A hard substance has entered into the pump filter.
>>>Clean the pump filter.
• Transportation safety bolts are not removed. >>>Remove
the transportation safety bolts.
• Laundry quantity in the product is too little. >>>Add more
laundry to the product.
• Excessive laundry is loaded in the product. >>>Take out
some of the laundry from the product or distribute the load
by hand to balance it homogeneously in the product.
• Product is leaning on a rigid item. >>>Make sure that the
product is not leaning on anything.
There is water leaking from the bottom of the product.
• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.
• Pump filter is clogged. >>>Clean the pump filter.
Product stopped shortly after the programme started.
• Machine has stopped temporarily due to low voltage.
>>>Product will resume running when the voltage
restores to the normal level.
Product directly drains the water it takes in.
• Draining hose is not at adequate height. >>>Connect the
water draining hose as described in the user manual.
No water can be seen in the product during washing.
• Water is inside the invisible part of the product. >>>This
is not a failure.
Washing Machine / User Manual