Appendix; Frequently Asked Questions - Foscam F41/FLC User Manual

Wi-fi floodlight security camera

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4 Appendix

NOTE: Any questions you would meet, please check Network connections firstly. Check the working status

revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network

connections.

4.1.1 Unable to connect to router wirelessly

After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after

you disconnect the Ethernet cable, wait for few minutes camera will show up again in Foscam VMS LAN list

with a new IP address. That indicates your camera's connected wireless.

If not, please follow below steps to help camera connect wireless.

Step1: Please make sure wireless signal is strong enough to connect with.

(1) Best to keep the distance between the camera and router in 2~3 meters while setup;

(2) There's no interference or obstacles from house appliance or walls;

Step2: Please check if your wireless password contains special characters.

Remove special character in SSID and wireless password to have a try.

Step 3: Reboot camera and router to have a check.

If above are all confirmed, power off and on the camera and router may help camera to connect.

Step 4: Please log-in the router and check if the MAC filter feature is enabled.

Camera has wired and wireless MAC, they are different. If your router has wireless MAC filtering turned on, it'll

block camera to connect. Please turn it off, or add camera's MACs in the allow list.

Step 5: Please change the wireless channel, and the wireless encryption of router to have a try.

Change channel helps reduce influence from nearby WiFi networks, you can try 3,6,or 11 for example. As for

encryption, suggest use WPA2/PSK AES.

Step6: At last reset camera to default, and please try re-configure the wireless settings again.

4.1.2 Forgot camera's user name and password

Camera can be hard reset to default settings, when you forgot camera's login user name and password. Below

are the steps:

(1) Keep power on camera;

(2) Press and hold reset button of camera for 30 second, till it reboots. Reset button is on bottom, or back, or

end cords of the camera.

(3) Once reset, camera will be restored to default settings. Then re-use Foscam APP or FoscamVMS to add

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