myPOS Carbon User Manual
Hide thumbs Also See for Carbon:

Advertisement

myPOS
myPOS Carbon
Carbon
user manual
User Manual
myPOS Europe Ltd.
myPOS Smart Technical Specification & Warranty
EN
mypos.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Carbon and is the answer not in the manual?

Questions and answers

Paul Davies
July 21, 2025

How do i do a refund

Summary of Contents for myPOS Carbon

  • Page 1 Carbon Carbon user manual User Manual myPOS Europe Ltd. mypos.com myPOS Smart Technical Specification & Warranty...
  • Page 2: Table Of Contents

    Mobile Top-up Warranty and return policy ......................15 Replacement of myPOS package with defect Important: disposal For more information ........................15 myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 2 myPOS Carbon User Manual | page 2...
  • Page 3: Introduction

    Carbon offers strong performance powered by Android 9.0. The device works with a quad-core processor, high-pressure thermal printer, providing an exceptionally strong combination of functionalities in one POS device. myPOS Carbon is capable of running a wide range of proprietary and third party business apps.
  • Page 4: Activation

    Your myPOS Carbon device needs to be activated before you can start using it. To be able to complete the activation process, the device must be connected to the Internet. Your myPOS Carbon can use the Internet connection of a wireless router or a SIM Card.
  • Page 5: Activation Code

    If you do not have a myPOS account, please register at www.myPOS.eu follow the instructions. If you have a myPOS account, please log in to your account and go to menu Devices > Activate your device and follow the steps: Step 1: Enter the activation code on your myPOS Carbon device and press „ACTIVATE“.
  • Page 6: Getting Started

    Volume bu�on Chip card reader Display and touch-screen Home screen Status bar App shortcuts Hide naviga�on bar Back Recent Home apps myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 5 myPOS Carbon User Manual | page 5...
  • Page 7: Status Bar

    To clear all notifications, tap Clear all. Drag upward from the bottom of the screen or tap Back to close the Notification panel. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 6 myPOS Carbon User Manual | page 6...
  • Page 8: Quick Settings

    By holding the ON/OFF button, you can access the following quick settings: • Power off – tap to shut down the device • Reboot – tap to reboot the device • Screenshot myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 7 myPOS Carbon User Manual | page 7...
  • Page 9: Manage Your Device

    Manage your device Device settings You can check or change the following settings of your myPOS Carbon device using the Settings app: • Language – change the language of your device. Please note that this will effect not only the device interface but also the language of your print outs (receipts and reports) •...
  • Page 10: Configuration Update

    Configuration update Some of the changes of your device, made through your myPOS account, need additional update to take effect. In these cases, you will receive a notification for Configuration update. All you have to do is tap on the notification - the Settings app will open.
  • Page 11: Apn Settings

    7. Press the 3 dots in the top right corner and choose Save networks 8. Select the entered APN 4. Select Access point names myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 10 myPOS Carbon User Manual | page 10...
  • Page 12: Accepting Payments And Even More

    Accept card-not-present transactions with ease, track activity and generate reports. Register app Turn your myPOS smart devices into a full-featured ECR (cash register) with the Register App. Top-up app Top up prepaid services offered by more than 700 mobile operators in 141 countries across the globe.
  • Page 13: Accept Payments

    “TRANSACTION IS APPROVED” will be displayed. At this point, you can remove the card from the reader and return it to the customer. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 12 myPOS Carbon User Manual | page 12...
  • Page 14: Magnetic Stripe Card

    Magnetic stripe card Magnetic stripe cards are swiped with the magnetic stripe facing up through the reader located at the top side of the myPOS Carbon device. Make sure that the card is inserted properly and the bottom of the card runs firmly and at even speed.
  • Page 15: Accept Card-Not-Present (Mo/To) Transactions

    Accept card-not-present (MO/TO) transactions With your myPOS Carbon device you can accept debit and credit card payments over the phone or by email, no matter where your customers are. It’s convenient and time-saving to get paid using the MO/TO app on your device. All you have to do is fill in your customer’s card details and the due amount.
  • Page 16: Warranty And Return Policy

    Return Policy. • You have the right to return the full myPOS package within 30 days from the date of receipt. • Some Distributors may provide post-sale customer support and may be able to take back the defected myPOS Carbon device.

Table of Contents