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myPOS
myPOS Hub+
Hub+
user manual
User Manual
myPOS Europe Ltd.
myPOS Hub+ Technical Specification & Warranty
EN
mypos.com

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Summary of Contents for myPOS Hub+

  • Page 1 Hub+ Hub+ user manual User Manual myPOS Europe Ltd. mypos.com myPOS Hub+ Technical Specification & Warranty...
  • Page 2: Table Of Contents

    Mobile Top-up Warranty and return policy ......................17 Replacement of myPOS package with defect Important: disposal For more information ........................17 myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 2 myPOS Hub+ User Manual | page 2...
  • Page 3: Introduction

    Based on Android, myPOS Hub+ is capable of running a wide range of proprietary and third party business apps. Please keep in mind that to start using your myPOS device, you need to have a registered myPOS account at www.mypos.com.
  • Page 4: Activation

    Internet. As soon as it’s successfully connected, the SKIP button will appear. You can proceed with activation by tapping on SKIP. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 4 myPOS Hub+ User Manual | page 4...
  • Page 5: Activation Code

    In case your device is lost or stolen, please inform our Customer Support Centre immediately. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 5 myPOS Hub+ User Manual | page 5...
  • Page 6: Getting Started

    Printer Paper Exit Power button Printer Indicators Additional Ports Cover Home screen App shortcuts Status bar Volume Recent Home Back Volume down apps myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 6 myPOS Hub+ User Manual | page 6...
  • Page 7: Status Bar

    To clear all notifications, tap Clear all. Drag upward from the bottom of the screen or tap Back to close the Notification panel. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 7 myPOS Hub+ User Manual | page 7...
  • Page 8: Quick Settings

    Airplane mode – tap to enable or disable the option • Silent mode – tap to switch to Silent or Vibrate mode or activate the sound of your device myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 8 myPOS Hub+ User Manual | page 8...
  • Page 9: Manage Your Device

    To start using your device again, you will need to activate it. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 9 myPOS Hub+ User Manual | page 9...
  • Page 10: Configuration Update

    To send log from terminal, enter the Settings app, select About and press the 3 dots in the top right corner. After that, press Send log. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 10 myPOS Hub+ User Manual | page 10...
  • Page 11: Apn Settings

    7. Press the 3 dots in the top right corner and choose Save networks 8. Select the entered APN 4. Select Access point names myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 11 myPOS Hub+ User Manual | page 11...
  • Page 12: Accepting Payments And Even More

    Accept card-not-present transactions with ease, track activity and generate reports. Register app Turn your myPOS Smart into a full-featured ECR (cash register) with the Register App. Top-up app Top up prepaid services offered by more than 700 mobile operators in 141 countries across the globe.
  • Page 13: Promote Your Business

    Promote your business In addition to the built-in apps, the myPOS Hub+ has a specially developed app for managing its customer-facing secondary screen. The app can be downloaded via the myPOS AppMarket. The myPOS Secondary Display app allows you to completely control the secondary screen of the Hub+ device.
  • Page 14: Accept Payments

    Accept payments Your myPOS Hub+ device supports payments with magnetic stripe, CHIP & PIN and contactless. Smart card If the card has a CHIP, at the screen for presenting card insert the card into the bottom reader with the CHIP facing towards the keyboard. If the card is not recognised, an error message will be displayed.
  • Page 15: Magnetic Stripe Card

    Hold the card (or smartphone) approximately 3cm above the NFC reader of your myPOS Hub+ device. When the contactless reader recognises the card, the four-color indicators will flash. If the card is successfully read, all four indicators will be on. After you hear a beep, you can remove the card and return it to the customer.
  • Page 16: Accept Card-Not-Present (Mo/To) Transactions

    Accept card-not-present (MO/TO) transactions With your myPOS Hub+ device you can accept debit and credit card payments over the phone or by email, no matter where your customers are. It’s convenient and time-saving to get paid using the MO/TO app on your device.
  • Page 17: Warranty And Return Policy

    Return Policy. • You have the right to return the full myPOS package within 30 days from the date of receipt. • Some Distributors may provide post-sale customer support and may be able to take back the defected myPOS Hub+ device.

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