myPOS D210 User Manual
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myPOS D210 User Manual

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User Guide

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Summary of Contents for myPOS D210

  • Page 1 D210 En User Guide...

  • Page 2: Table Of Contents

    Using D210 with wireless (Wi-Fi) router Using D210 with GPRS (requires a SIM card) How to connect your D210 using Bluetooth How to connect your D210 using Wi-Fi How to connect your D210 using GPRS (SIM Card) Activation Activation code Accepting Payments...

  • Page 3: Scope

    (myPOS) to which your funds will be transferred and to activate the D210 device. If you need more than one D210 device for your business, you can purchase and activate additional myPOS devices. The funds from all myPOS devices will be transferred to your myPOS account.

  • Page 4: Internet Connectivity

    Internet connectivity In order to be able to process payments with credit and debit cards, the D210 device has to be connected to the Internet. Your D210 can use the internet connection of your mobile phone (via Bluetooth or personal hotspot), a wireless router or a GPRS (SIM Card).

  • Page 5: Using D210 With Wireless (Wi-Fi) Router

    D210 ONLY via Wi-Fi (Personal Hotspot). To connect via Wi-Fi (Personal Hotspot) activated on your mobile phone, please follow the procedure described in the “How to connect your D210 with Wi-Fi” section. The iPay Mobile application is not required for using this type of connection but you can download and use it for managing your e- money account.

  • Page 6: Using D210 With Gprs (Requires A Sim Card)

    Using D210 with a GPRS (SIM Card) Make sure your SIM card has the GPRS service activated. For proper operation of the D210 device, please make sure that: the SIM card is inserted correctly in SIM џ slot 1 (the back one). Please refer to pictogram on page 11.
  • Page 7 D210 screen will display an error message. Please check and make sure your mobile phone is connected to the Internet. When you pair D210 with a Bluetooth device, the information is saved so that the next time you are within the range of the same Bluetooth device, the terminal will connect to it automatically.
  • Page 8 How to connect your D210 with Wi-Fi Make sure the D210 is in the range of your Wi-Fi network. Switch ON your D210 and wait for a few seconds until it completes the initialization. Step 1: The D210 will scan for available Wi-Fi networks within its range and will display a list of their names on the screen.
  • Page 9 If the connection test is unsuccessful, the D210 screen will display an error message. Useful tips: When D210 connects to a Wi-Fi network, the information is saved so that џ the next time you are within the range of the same network, the terminal will connect to it automatically.

  • Page 10: How To Connect Your D210 Using Gprs (Sim Card)

    How to connect D210 using GPRS (SIM Card) Step 1: Remove the back cover of the device by pressing down the button on top of the panel and remove the battery. You will see the SIM and SAM compartments. Step 2:...
  • Page 11 D210 will perform a test of the connection to the myPOS. If the test is successful the following D210 screen will appear: If the connection test is unsuccessful, the D210 screen will display an error message. EN 11...

  • Page 12: Activation

    Once connected to the Internet, your D210 device needs to be activated before you start accepting payments with credit or debit cards through it. Every D210 device has a unique serial number which is used by the myPOS to identify on which device a payment transaction is being accepted.
  • Page 13 Congratulations! Your new D210 is now activated and ready to be used. You can find the new D210 listed in your myPOS account in the POS terminals menu section. Once D210 device is activated by you, it is permanently linked to your myPOS account.

  • Page 14: Accepting Payments

    Accepting Payments Once your new D210 device is connected to the Internet and activated, it is ready to accept payments with credit and debit cards. Your D210 supports three different methods for accepting payments with credit and debit cards - Magnetic Stripe, CHIP & PIN and Contactless (NFC).
  • Page 15 CHIP facing towards the keyboard. When D210 is reading the card, the screen will flash Green. If the card is not recognized, the screen will flash Red. Please check if the card is inserted properly in the reader, remove it and try again.

  • Page 16: Processing Magnetic Stripe Cards

    Magnetic stripe cards are swiped with the magnetic stripe side facing up using the reader located at the right side of the D210. Make sure the card is inserted properly and the bottom of the card runs firmly along the bottom of the card swipe and that the card is swiped at an even speed.

  • Page 17: Refund Transaction

    Never make a refund unless there has been an original purchase with the џ card. If you do, iPay International may block your D210 terminal and withdraw your card processing facility. Check that your customer has handed you the card used for the original џ...

  • Page 18: Last Transaction Void

    Ask your customer to Enter PIN code where required. If there is no previous successfully processed transaction or it has been voided, the D210 terminal will display an error message “No transaction found”. If the transaction is declined with a “Transaction is not permitted” message, then take into account that this type of transaction is forbidden for the particular D210 device.

  • Page 19: D210 Functions

    D210 Functions For better user experience and convenience all functions of your D210 are divided in two groups – TRANSACTIONS (F1) and SETTINGS (F2). From the home screen (any other screen by pressing red key (X) first) you can select the TRANSACTION menu by pressing (F1) key or you can select the SETTINGS menu by pressing (F2) key.

  • Page 20: F2 - Settings Menu

    The D210 will display a list of all available languages. 2. Keyboard sound ON/OFF You can turn Off or On the sound when key is pressed of the D210. 3. Change Connection type From this option you can change the chosen network connection. The D210 will scan for available devices and will display a list with their names on the screen.
  • Page 21 Actions menu of the D210 you want to reset. Please, take into account that this will restore your device settings to the default ones and your D210 will no longer be attached to your myPOS account. If you want to continue accepting payments, you will need to activate the device again.

  • Page 22: Warranty And Return Policy

    Client may return the full package of myPOS Package, including D210 џ device and myPOS Business Card, within a deadline of 1 (one) year as of the date of receipt of myPOS Package by Client upon completion of the conditions precedents stated in the Return Policy, available at www.myPOS.eu/legal...
  • Page 23 You are not allowed to dispose of the D210 device, including its battery, cables or other components with the general household waste. If your D210 is not functioning you have to send it for repair by following the Return policy available at www.myPOS.eu/legal...
  • Page 24 www.myPOS.eu...

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