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myPOS D210c User Manual

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D210c En
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User Guide

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Summary of Contents for myPOS D210c

  • Page 1 D210c En User Guide...

  • Page 2: Table Of Contents

    Using D210c with wireless (Wi-Fi) router Using D210c with SIM card How to connect your D210c using Bluetooth How to connect your D210c using Wi-Fi How to connect your D210c using SIM Card Activation Activation code Accepting Payments Sales Transaction...

  • Page 3: Scope

    (myPOS) to which your funds will be transferred and to activate the D210c device. If you need more than one D210c device for your business, you can purchase and activate additional myPOS devices. The funds from all myPOS devices will be transferred to your myPOS account.

  • Page 4: Internet Connectivity

    Internet connectivity In order to be able to process payments with credit and debit cards, the D210c device has to be connected to the Internet. Your D210c can use the internet connection of your mobile phone (via Bluetooth or personal hotspot), a wireless router or a SIM card.

  • Page 5: Using D210C With Wireless (Wi-Fi) Router

    “How to connect your D210c with Wi-Fi” section. The myPOS Mobile application is not required for using this type of connection but you can download and use it for managing your e-money account.

  • Page 6: Using D210C With Sim Card

    WARNING! Please proceed with caution if you are using SIM card adapter for fitting a smaller SIM card into a myPOS D210c as there is a high risk of damaging your POS device. This damage is not covered by the warranty.
  • Page 7 How to connect your D210c with Bluetooth Make sure the Bluetooth on your mobile phone is ON (activated). Switch ON your D210c and wait for a few seconds until it completes the initialization. Step 1: The D210c will scan for available...
  • Page 8 How to connect your D210c with Wi-Fi Make sure the D210c is in the range of your Wi-Fi network. Switch ON your D210c and wait for a few seconds until it completes the initialization. Step 1: The D210c will scan for available Wi-Fi networks within its range and will display a list of their names on the screen.
  • Page 9 D210c screen will display an error message. Useful tips: When D210c connects to a Wi-Fi network, the information is saved so that џ the next time you are within the range of the same network, the terminal will connect to it automatically.

  • Page 10: How To Connect Your D210C Using Sim Card

    џ standard SIM card size. If you have micro or nano SIM card, please use a SIM adapter. Put the battery back into the D210c device, close the cover and switch ON the device. Step 3: Enter your SIM PIN.
  • Page 11 If the test is successful the following D210c screen will appear: If the connection test is unsuccessful, the D210c screen will display an error message. EN 11...

  • Page 12: Activation

    Once connected to the Internet, your D210c device needs to be activated before you start accepting payments with credit or debit cards through it. Every D210c device has a unique serial number which is used by the myPOS to identify on which device a payment transaction is being accepted.
  • Page 13 Congratulations! Your new D210c is now activated and ready to be used. You can find the new D210c listed in your myPOS account in the POS terminals menu section. Once D210c device is activated by you, it is permanently linked to your myPOS account.

  • Page 14: Accepting Payments

    Accepting Payments Once your new D210c device is connected to the Internet and activated, it is ready to accept payments with credit and debit cards. Your D210c supports three different methods for accepting payments with credit and debit cards - Magnetic Stripe, CHIP & PIN and Contactless (NFC).
  • Page 15 CHIP cards usually require a PIN code in order to confirm a transaction. If a PIN code is required for a card, your D210c terminal will display the ENTER PIN screen. Please, hand the terminal to the customer...

  • Page 16: Processing Magnetic Stripe Cards

    Magnetic stripe cards are swiped with the magnetic stripe side facing up using the reader located at the right side of the D210c. Make sure the card is inserted properly and the bottom of the card runs firmly along the bottom of the card swipe and that the card is swiped at an even speed.

  • Page 17: Refund Transaction

    Never make a refund unless there has been an original purchase with the џ card. If you do, iPay International may block your D210c terminal and withdraw your card processing facility. Check that your customer has handed you the card used for the original џ...

  • Page 18: Last Transaction Void

    Ask your customer to Enter PIN code where required. If there is no previous successfully processed transaction or it has been voided, the D210c terminal will display an error message “No transaction found”. If the transaction is declined with a “Transaction is not permitted” message, then take into account that this type of transaction is forbidden for the particular D210c device.

  • Page 19: D210C Functions

    D210c Functions For better user experience and convenience all functions of your D210c are divided in two groups – TRANSACTIONS (menu button) and SETTINGS (FUNC button or up arrow button). From the home screen (any other screen by pressing red key (X) first) you can select the TRANSACTION menu by pressing (menu button) key or you can select the SETTINGS menu by pressing ( FUNC button or up arrow button) key.

  • Page 20: Settings Menu

    The D210c will display a list of all available languages. 2. Keyboard sound ON/OFF You can turn Off or On the sound when key is pressed of the D210c. 3. Change Connection type From this option you can change the chosen network connection. The D210c will scan for available devices and will display a list with their names on the screen.
  • Page 21 Actions menu of the D210c you want to reset. Please, take into account that this will restore your device settings to the default ones and your D210c will no longer be attached to your myPOS account. If you want to continue accepting payments, you will need to activate the device again.

  • Page 22: Warranty And Return Policy

    Client may return the full package of myPOS Package, including D210c џ device and myPOS Business Card, within a deadline of 1 (one) year as of the date of receipt of myPOS Package by Client upon completion of the conditions precedents stated in the Return Policy, available at www.myPOS.eu/legal...
  • Page 23 You are not allowed to dispose of the D210c device, including its battery, cables or other components with the general household waste. If your D210c is not functioning you have to send it for repair by following the Return policy available at www.myPOS.eu/legal...
  • Page 24 www.myPOS.eu...

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