Dell Latitude XPiCD Reference Manual page 46

Message
Diskette write-
protected
Drive not ready
Error reading
PCMCIA card
Extended mem-
ory size has
changed
Gate A20
failure
General failure
Hard-disk
drive configu-
ration error
Hard-disk
drive control-
ler failure 0
Hard-disk
drive control-
ler
failure 1
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User's Guide.
3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide
Table 3-2. System Error Messages
Cause
Because the diskette is write-
protected, the operation cannot
be completed.
No diskette is in the diskette
drive, or no hard-disk drive is
in the drive bay. The operation
requires a diskette in the drive
or a hard-disk drive in the bay
before it can continue.
The computer cannot identify
the PC Card.
The amount of memory
recorded in NVRAM does not
match the memory installed in
the computer.
An installed memory module
may be loose.
The operating system is unable
to carry out the command.
The computer cannot identify
the drive type.
The hard-disk drive does not
respond to commands from the
computer.
The CD-ROM drive does not
respond to commands from the
computer.
(Continued)
Action
Slide the write-protect notch up.
Put a diskette in the drive, or push the diskette all the
way into the drive until the eject button pops out. Or,
install a hard-disk drive in the drive bay.
Reseat the card or try another PC Card that you know
works. If the problem persists, see "Troubleshooting a
PC Card" found later in this chapter.
Reboot the computer. If the error appears on the dis-
play again, call Dell for technical assistance. (See
Chapter 5, "Getting Help," for instructions.)
See "Troubleshooting Memory" found later in this
chapter.
This message is usually followed by specific informa-
tion—for example, PRINTER OUT OF PAPER.
Respond by taking the appropriate action.
Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer, reinstall the drive, and reboot the computer.
Run the Hard-Disk Drive Test Group in the Dell diag-
nostics. (For instructions, see Chapter 4, "Running the Dell
Diagnostics.")
Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer again, reinstall the drive, and reboot the com-
puter. If the problem persists, try another drive. Then run
the Hard-Disk Drive Test Group in the Dell diagnostics.
(For instructions, see Chapter 4, "Running the Dell Diag-
nostics.")
See "Troubleshooting the CD-ROM Drive" found later
in this chapter.