Dell Latitude XPiCD Reference Manual page 111

Country
U.S.
(Austin, Texas)
* For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.).
1
Use this telephone number if your call is about a system purchased for home, personal, or small-business use.
2
Use this telephone number if you are calling for an established Dell national account (have your account number handy), if you
work for a governmental agency (local, state, or federal), or if you work for an educational or medical institution.
x
Table 5-3. Dell Contact Numbers
Department Name or Service
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech
(Automated technical support)
Customer Technical Support:
1
Dell Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9252
2
Major Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9256
Dell Customer Service
(Credit Return Authorization Numbers)
Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-4618
®
DellWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-753-7201
DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-1681
Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005
Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-426-5150
Spare Parts Sales:
Dell Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-274-1490
Major Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-357-3355
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-727-8320
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 338-4400
(Continued)
Area
Code
. . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
. . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-624-9897
Local Number or
Toll-Free Number
Getting Help 5-17