Samsung HG43RU710N Install Manual
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Samsung HG43RU710N Install Manual

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INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43RU710N HG50RU710N HG55RU710N
HG65RU710N
HG43RU750N HG50RU750N HG55RU750N
HG65RU750N HG75RU750N
Serial No.

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  • Page 1 INSTALL GUIDE HG43RU710N HG50RU710N HG55RU710N HG65RU710N HG43RU750N HG50RU750N HG55RU750N HG65RU750N HG75RU750N Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.

  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.

  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required.
  • Page 4 • Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.

  • Page 5: Table Of Contents

    Contents Before Reading This Install Guide ---------------------------------------------------------------------------- Warning! Important Safety Instructions ---------------------------------------------------------------------------- Package Content Installing the LED TV Stand ---------------------------------------------------------------------------- Installing the wall mount kit ---------------------------------------------------------------------------- Securing the TV to the Wall ---------------------------------------------------------------------------- Wall Mount Kit Specifications (VESA) ---------------------------------------------------------------------------- Providing proper ventilation for your TV ---------------------------------------------------------------------------- The Remote Control About the Buttons on the Remote Control...
  • Page 6 Supported Resolutions for UHD Input Signals ---------------------------------------------------------------------------- Supported Resolutions for Connecting a Computer ---------------------------------------------------------------------------- Supported Resolutions for Video Signals ---------------------------------------------------------------------------- Dimensions ---------------------------------------------------------------------------- Licenses ---------------------------------------------------------------------------- Important Warranty Information Regarding Television Format Viewing ---------------------------------------------------------------------------- SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT ---------------------------------------------------------------------------- English - 6...

  • Page 7: Package Content

    01 Package Content Make sure the following items are included with your TV. If any items are missing, contact your dealer. Remote Control & Batteries (AAA x 2) Power Cord Quick Setup Guide / Regulatory Guide Wall Mount Adaptor Data Cable (x 2, depending on the model) Holder-Cable •...

  • Page 8: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components When installing the stand, use the provided components and parts. x 4 (M4 x L14) Stand Screws • Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
  • Page 9 (M4 x L14) (M4 x L14) 43″ 50″- 75″ NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. English - 9...

  • Page 10: Installing The Wall Mount Kit

    To Prevent the TV from Falling • TV Holder Kits are sold separately. To purchase a TV Holder Kit, contact a Samsung service center. 1. Insert the screws into the wall brackets and firmly fasten them to the wall. Make sure the screws are firmly fixed to the wall.

  • Page 11: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

  • Page 12: Providing Proper Ventilation For Your Tv

    • When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

  • Page 13: The Remote Control

    02 The Remote Control About the Buttons on the Remote Control • The images, buttons, and functions of the remote control may differ depending on the model. • The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons.
  • Page 14 Displays and selects the available P (Power) video sources. Turns the TV on and off. Gives direct access to channels. Selects additional digital channels being broadcast by the same digital station. For example, to select channel ‘54-3’ , press ‘54’ , then press Returns to the previous channel.

  • Page 15: Installing Batteries Into The Remote Control

    Installing batteries into the remote control Match the polarity of the batteries to the symbols in the battery compartment. • Use the remote control within 23 feet (7 m) of the TV. • Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.

  • Page 16: Controlling External Devices With A Remote Control - Using The Universal Remote

    Select your TV service provider so that you can control your cable or satellite box with your Samsung remote. Search for your service provider 4. Select the HDMI port on the TV to which the set-top box is Select TV Input Source connected.
  • Page 17 New Setup • This function may not be supported depending on the model or geographical area. • You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. • Specific external devices connected to the TV may not support the universal remote feature.

  • Page 18: Downloading The Universal Remote Icon

    Downloading the Universal Remote icon 1. Store the following files in the root directory of your USB device: File name File type File Size App tile stb_app_icon Jpg, png 245 x 135, 2MB Source icon stb_source_icon Jpg, png 135 x 135, 2MB stb_source_icon.jpg Sources Remote Access...

  • Page 19: Initial Setup

    Without giving consent, you cannot use the additional features and services. Enterprise Enrollment Sign in to your Samsung account to remotely manage the configuration of this TV from the LYNK Cloud. – This step is only supported for the RU750 series model.
  • Page 20 Enter Your Zip code Enter your location to quickly find your service providers and set up your TV. – This step is not available depending on the geographical regions. Select your TV source • Select the type of broadcast signals the TV receives. Then, channel scanning starts. •...

  • Page 21: Using The Tv Controller

    Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.

  • Page 22: The Connection Panel

    – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to a Samsung service center. English - 22...
  • Page 23 ④ ANT IN – To view television channels correctly, the TV must receive a signal from one of the following sources: – An outdoor antenna / A cable television system ⑤ COMPONENT IN / AV IN – Use to connect to Component video / audio devices such as DVD players and AV (Composite) devices such as VCRs.

  • Page 24: Connections

    The LAN Port on the Wall LAN Cable (Not Supplied) • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
  • Page 25 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).

  • Page 26: Connecting The Tv To A Sbb Or Stb

    Connecting the TV to a SBB or STB TV Rear Panel STB (SBB) ETH MODEM Data Cable Connect the DATA port of the TV to the ETH MODEM port of the STB (SBB) with the Data cable. • The ETH MODEM port name that you connect the Data Cable to may differ depending on the SBB or STB type. •...
  • Page 27 STB (SBB) side Confirm the code on the Code Label. Cable code Pin assign SI Vendor TV SIDE STB (SBB) SIDE 1: IR BN39-02462A SAMSUNG and 1: NC GREEN 2: GND 2: RX 3: NC WHITE 3: TX (Color : BLACK)

  • Page 28: Setting The Admin Menu

    – *: These functions are only supported for the RU750 series model. Menu items in the Interactive mode only: • SI Vendor: Samsung and other vendors. All other items appear in both modes. After a menu appears, follow these general directions to navigate and change values: •...

  • Page 29: Admin Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SI Vendor SeaChange / MDC / Innvue •...
  • Page 30 Admin menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Auto Program, Audio Options, etc. Lets you edit the channels stored in the TV's memory. • Change the channel numbers and names, manage genre and language groups and delete channels.
  • Page 31 Admin menu Item Description When USB is connected to the TV : External • Default: A popup window appears. USB Pop-up Screen Source • Automatic: This enters the USB content menu automatically. • Disable: Neither the popup window nor the menu appears. •...
  • Page 32 Samsung service center. If STB SI Vendor Setting appears to have failed and communication with the SI STB or SBB has failed, first check your SI STB or SBB. If your SI STB or SBB does not have a problem, contact to a Samsung service center.
  • Page 33 SW Update Lets you upgrade the TV Software with a USB device. System Display the web site of related Samsung service center, and product and software About This TV information. When the TV is in standby mode, you can configure the settings of the power indicator.

  • Page 34: Usb Cloning

    USB Cloning O Admin menu > Cloning The USB cloning function lets you download user-configured settings (Picture, Sound, Broadcasting, Admin menu and so on) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.

  • Page 35: Settings Cloned In The Admin Menu

    Sub Item Cloned or not Hospitality Mode Standalone / Interactive Interactive mode : Samsung / OCC / MTI / Nstreams / Enseo / SI Vendor Cardinal /Guestek / SeaChange / MDC / Innvue Standalone mode : OFF / SSCP SI Config...
  • Page 36 Menu Item Sub Item Cloned or not Network Setup ― Download by App ID ― Apps Editable ON / OFF Smart Service Terms & Policy ― Smart Features Autorun Smart Hub: ON / OFF Home App Preview Editor ― Quick Settings Editor ―...

  • Page 37: Setting Auto Initialize

    Setting Auto Initialize O Admin menu > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Broadcasting, Admin menu and so on. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 38 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset White Balance B-Offset 20 Point Interval 20 Point Settings Green Picture Expert Settings Blue Gamma ST.2084 BT.1886 RGB Only Mode Color Space Color Color Space Settings Green Blue Sound Output Sound Mode Balance Equalizer Sound...
  • Page 39 Menu Item Clock Mode Time Clock Time Zone System Manager Language Anynet+ (HDMI-CEC) Game Mode Input Signal Plus External Device Manager HDMI Black Level General Keyboard Language Input Device Manager Keyboard Settings Keyboard Type Power Saving Mode Eco Solution Motion Lighting Auto Power Off High Contrast Grayscale...

  • Page 40: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. We recommend you clone the TV's settings so that you can easily reset them after the upgrade.

  • Page 41: Editing Channels

    08 Editing Channels Using Channel Editor O Admin menu > Channel > Channel Editor Using Channel Editor you can edit the channels stored in the TV's memory. • Change the channel numbers and names, edit the channel language and channel genre and delete channels. •...
  • Page 42 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
  • Page 43 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.

  • Page 44: Specifications And Other Information

    09 Specifications and Other Information Specifications Model Name HG43RU710N / HG43RU750N HG50RU710N / HG50RU750N Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal 43˝ Class 50˝ Class Measured Diagonally 42.5 inches 49.5 inches Sound (Output) 20 W 20 W...

  • Page 45: Environmental Considerations

    Model Name HG75RU750N Display Resolution 3840 x 2160 Screen Size Diagonal 75˝ Class Measured Diagonally 74.5 inches Sound (Output) 20 W Dimensions (W x H x D) Body 66.3 x 38.0 x 2.4 inches (1684.6 x 966.4 x 60.1 mm) With stand 66.3 x 41.6 x 14.0 inches (1684.6 x 1056.5 x 356.1 mm)

  • Page 46: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off Color Depth / Chroma Frame rate (fps) RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 Sampling 50 / 60 8 bit If Input Signal Plus is set to On Color Depth / Chroma...
  • Page 47 Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 2560 x 1440 60 Hz 88.787 59.951 241.500 + / - VESA CVT 2560 x 1440 120 Hz 192.996 119.998 497.750 + / - *1920 x 1080 100 Hz 112.500...

  • Page 48: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i 60 Hz 15.734...

  • Page 49: Dimensions

    Dimensions Front view / Side view The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: inches) 38.2 37.1 20.9 22.2 25.1 • 50˝ (Unit: inches) 44.3 43.2 24.3 25.6 28.7 10.3 English - 49...
  • Page 50 • 55˝ (Unit: inches) 48.8 47.7 26.9 28.1 31.2 10.3 • 65˝ (Unit: inches) 57.4 56.3 31.7 33.0 36.1 12.3 • 75˝ (Unit: inches) 66.3 65.0 36.6 38.0 41.6 14.0 English - 50...
  • Page 51 Port panel detail / Rear view Detailed dimensions can be checked at Displaysolutions.samsung.com. Base Stand detail The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: inches) • 50˝-55˝ (Unit: inches) 10.3 English - 51...
  • Page 52 • 65˝ (Unit: inches) 12.3 • 75˝ (Unit: inches) 14.0 English - 52...

  • Page 53: Licenses

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. English - 53...

  • Page 54: Important Warranty Information Regarding Television Format Viewing

    Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format selection and use, as well as burned-in images, are not covered by your Samsung limited warranty. English - 54...

  • Page 55: Samsung Electronics North American Limited

    SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period originally specified, and to the Original Purchaser only.
  • Page 56 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service center. Samsung Hospitality Hotline 1-866-sam4biz (US) 1-800-749-0205 (CANADA) 01-800-726-7864 (MEXICO) Web site: http://www.samsung.com/us/business © 2019 Samsung Electronics Co., Ltd. All rights reserved.

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