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Faults
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Odours, stain formation in
the appliance.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
There is detergent resi-
due on the laundry.
If you cannot rectify a fault yourself (after turning the programme selector to Off and switch on again) or a
repair is required:
Turn the programme selector to Off. Pull out the mains plug.
■
Turn off the tap and call customer services.
■
Cause/Remedy
Not a fault – the unbalanced load detection system has interrupted the
■
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
Is Easy iron additional programme setting selected (depending on the
■
model)?
Is S Silent Wash additional programme setting or Silent wash pro-
■
gramme selected (depending on the model)?
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is activated – a rinse cycle has
■
been switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Run the Û Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
To prevent foaming, only use half the amount of detergent recommend-
Note:
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Is the appliance aligned? ~ "Alignment" on page 18
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed? ~ "Removing the transport
■
locks" on page 14
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select à Rinse or brush the laundry after washing.
■
Faults and what to do about them
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49
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