Table of Contents Model overview Introduction to this booklet Identify your hearing aid thin tube and dome Your hearing aid – What it is Step-by-step instructions for using your hearing aid Caring for your hearing aid Common problems and solutions Accessories General warnings Warning to hearing care professionals Children with hearing loss International warranty...
Model overview This booklet is valid for the following hearing aid families: HearToo 140 C, with wireless functionality ■ HearToo 120 C, with wireless functionality ■...
Introduction to this booklet This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
Identify your hearing aid thin tube and dome There are four different lengths of thin tubes as well as four different sizes of domes available. Please identify your thin tube length and dome size. This will make it easier when replacing the parts.
Your hearing aid – What it is Bernafon Veras IFU micro BTE VR_ILU_microBTEwithSpira_BW_HI Adapter Microphone openings Thin tube Push button Sound outlet Dome Ear grip Battery drawer (optional)
· Gently swing the battery door fully open, but do not force it. (A) · Remove the sticker from the new battery. (B) · Place the battery into the empty compartment. Bernafon Veras IFU micro BTE The + sign on the battery should face up. (C) VR_ILU_BatteryReplacementMicroBTEin_BW_HI ✼...
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Turning the hearing aid ON The battery drawer is used to switch the hearing aid on. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Close the battery drawer with the battery in place.
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Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can find left/right color indicators in the battery drawer. A RED indicator marks the RIGHT hearing aid A BLUE indicator marks the LEFT hearing aid...
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Bernafon Veras IFU micro BTE Put on the hearing aid VR_ILU_InsertingMicroBTEspira1_BW_HI First, position the hearing aid behind your ear. (A) Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira2_BW_HI Grasp the bend of the thin tube. Bernafon Veras IFU micro BTE Gently push the dome into your...
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(a short press: less than 1 second). Repeat until you reach the desired loudness. To decrease the volume, press the lower push button (a short press: less than 1 second). Repeat until you reach the desired loudness. Bernafon Veras IFU micro BTE VR_ILU_MultiControlMicroBTE_BW_HI Short press ✼...
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A long press (about 2 seconds) on either the upper or lower push button will cause your hearing aid to mute. To un-mute the hearing aid, give any control on Bernafon Veras IFU micro BTE the hearing aid a push. VR_ILU_MultiControlMicroBTE_BW_HI Long...
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Removing your hearing aid · Grasp the bend of the thin tube and gently pull the tube and dome out of your ear. · Lift the hearing aid from behind your ear. ✼ Do not remove the thin tube and dome by pulling on the hearing aid.
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Turning the hearing aid OFF Open the battery drawer slightly until a click is felt. The hearing aid is now OFF. Click “OFF” Changing the battery When the battery is running out, the hearing aid will beep at regular intervals. You should be prepared to replace the battery.
Caring for your hearing aid Healthy ears produce a waxy substance that can clog your hearing aid. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your hearing aid. For further information on the care of your hearing aid, please contact your hearing care professional.
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Should your hearing aid come in contact with water and stop working, please follow these guidelines: · gently wipe off any water on the outside of the hearing aid; · open the battery door and remove the battery; · gently wipe off any water in the battery door; ·...
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Daily care instructions · Check your hearing aid for ear wax and wipe it clean with a cloth or tissue. · If necessary, use the cleaning tool to remove wax from the canal and vent openings on your dome. · Open the battery door fully to allow air to circulate.
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Specific care instructions Clean your hearing aid (including parts) on a regular basis, as recommended by your hearing care professional. Microorganisms from an unclean hearing aid may cause skin irritations.
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How to clean the thin tube The thin tube should be cleaned to keep it clear from moisture and wax. If not cleaned, it could become blocked with wax which means no sound will be able to come out. · Pull the thin tube out of the hearing aid. (A) ·...
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Reconnect the thin tube to the hearing aid adapter. (A) Hearing aid Thin tube adapter connector...
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Use the cleaning wire to remove the wax from the vents (C) and discard it. Clean_Spira exDome4 ✼ To avoid blocking the thin tube, do not use water to clean it.
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How to exchange the dome Inspect your hearing aid’s dome for yellowing, hardening and cracks. In the case of these changes, consider replacing your dome or contacting your hearing care professional. Spare domes may be obtained from your hearing care professional.
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How to exchange the thin tube If the thin tube becomes discolored, stiff or brittle, it should be replaced. · Hold the hearing aid by the hearing aid adapter and grasp the thin tube close to the connector. · Pull firmly to remove the old tube. ·...
Common problems and solutions Hearing aid whistles or squeals Check that the dome is inserted correctly. If this is the case and the hearing aid still whistles or squeals, please contact your hearing care professional. No volume, level too soft or humming noise Check if the volume level is too soft and adjust by increasing the volume level with the control on your hearing aid.
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Whirring noise, fading, weak or motor-boating sounds Open and close the battery door several times or clean the battery contacts carefully with a dry cotton swab. If the problem still occurs, change the battery. If the problem still remains, contact your hearing care professional.
Accessories For HearToo 140 hearing aids, the following accessory is available: Remote control. For more details, please refer ■ to the Instructions for Use for the remote control. For further information on accessories, please contact your hearing care professional. Remote control RC-N_ILLU_OperationHandHeld_BW...
General warnings You should familiarize yourself fully with the following general warnings and the entire contents of this booklet before using your hearing aid to ensure personal safety and correct use. Contact your hearing care professional if you experience unexpected operations or events with your hearing aid.
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General warnings Usage of hearing aids · Hearing aids should be used only as directed and adjusted by your hearing care professional. Misuse can result in sudden and permanent hearing loss. · Never allow others to wear your hearing aid as incorrect usage could cause permanent damage to their hearing.
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General warnings Battery use · Always use batteries recommended by your hearing care professional. Batteries of low quality may leak and cause bodily harm. · Never attempt to recharge your batteries and never dispose of batteries by burning them. There is a risk that the batteries will explode. Dysfunction ·...
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General warnings X-ray, CT, MR, PET scanning, electrotherapy and surgery · Remove your hearing aid before X-ray, CT/MR/PET scanning electrotherapy, surgery etc. as your hearing aid may be damaged when exposed to strong fields. Heat and chemicals · The hearing aid must never be exposed to extreme heat, for example, left inside a parked car in the sun.
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General warnings Possible side effects · Hearing aids or domes may cause an accelerated accumulation of ear wax. · The otherwise non-allergenic materials used in hearing aids may in rare cases cause a skin irritation or other side effects. Please seek consultation with a physician if these conditions occur.
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General warnings Connection to external equipment · The safety of the use of the hearing aid when connected to external equipment (via auxiliary input cable, via USB cable, or directly), is determined by the external equipment. When connected to external equipment plugged into a wall outlet, this equipment must comply with IEC-60065, IEC-60950 or equivalent safety standards.
Warning to hearing care professionals A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:...
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Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. (This provision is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels [dB SPL].) Important notice for prospective hearing aid users...
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The audiologist or hearing care professional will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or hearing care professional to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option...
Children with hearing loss In addition to seeing a physician for medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc.
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Date: Model: Warranty period: Model L: Model R: Serial no.: Serial no.: Battery size: Battery size: Hearing care professional contact details: ✼ Do not attempt to repair your hearing aid yourself.
Mobile phone Some hearing aid users have reported a buzzing sound in their hearing aid when they are using mobile phones, indicating that the mobile phone and hearing aid may not be compatible. The ANSI C63.19 standard determines the prediction of compatibility between a specific hearing aid and a mobile phone by adding the numerical value of the rating for the hearing aid immunity to the numerical value of the rating for...
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According to the guideline given above, both types of coupling will thereby be acceptable, with the acoustic coupling indicating excellent performance and the telecoil coupling indicating normal use. The equipment performance measurements, categories and system classifications are based upon the best information available, but it cannot be guaranteed that all users will be satisfied.
Technical information The hearing aid contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is very weak and is always below –40 dBμA/m at 10 meter distance. The emission power from the radio system is well below international emission limits for human exposure.
USA and Canada The hearing aid contains a radio module with the following certification ID numbers: FCC ID: U6XF2BTE04 IC: 7031A-F2BTE04 The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1.
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This Class B digital apparatus complies with Canadian ICES-003. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Declaration of Conformity is available at the manufacturer. Manufacturer: Bernafon AG Morgenstrasse 131 3018 Bern Switzerland www.bernafon.com 0543 0682 Waste from electronic equipment must be handled according to local regulations.
Information and explanation of symbols The CE marking indicates compliance to all applicable European Directives. The 4-digit numbers after the CE marking correspond to the identification number of notified bodies. This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1.
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The crossed-out wheeled bin indicates the European Directive 2011/65/EU on waste of electronic equipment applies. Please recycle your hearing aid and batteries according to your local regulations or return them to your hearing care professional for disposal. This symbol indicates to follow the instructions for use in this booklet EMC and Radio communications compliance label Australia and New...
Conditions of use Temperature: +34 °F to +104 °F Operating Relative humidity: conditions 5 % to 93 %, non-condensing Temperature and humidity should not exceed the following limits for extended periods during transportation Storage and and storage: transportation conditions Temperature: –13 °F to +140 °F Relative humidity: 5 % to 93 %, non-condensing...
Technical data BEHIND-THE-EAR HEARING AIDS HEARTOO 140 C HEARTOO 120 C...
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HearToo C 2CC COUPLER Thin Tube 0.9 mm HearToo 140 HearToo 120 OSPL 90, HFA (dB SPL) Full-on Gain, HFA (dB) Reference Test Gain (dB) Frequency Range (Hz) 100–5800 100–5800 Distortion 500/800/1600 Hz (%) <2/<2/<2 <2/<2/<2 Equivalent Input Noise, (dB A) Operating Current (mA) Attack Time (ms) ± 1.1...
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2CC COUPLER Output OSPL 90 Frequency (Hz) Frequency Response Frequency (Hz) HearToo C 140 Thin tube 0.9 mm HearToo C 120 Thin tube 0.9 mm Additional Information Technical data measured with expansion, corresponding to the test box measurement settings. “2cc” refers to a coupler according to IEC 60318-5:2006. Applied versions: ANSI S3.22-2014, IEC 60118-0:2015.
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