Frequently Asked Questions
Other problems
Problem
Food has frozen to-
gether or to the wall.
The external walls of
the appliance feel
warm.
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Possible cause and solution
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
This is not a fault. The warmth created by the evap-
orator is used to prevent condensation.