Toro 38640 Operator's Manual page 28

Gas Powered
Snow Products
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to an
agreement between them, jointly promise to repair any Toro Product used for
normal residential purposes* if defective in materials or workmanship.
The following time periods apply from the date of purchase:
Snow Products
All products and attachments
Power Max™ snow products:
Chute
Chute deflector
Impeller housing cover
This warranty includes the cost of parts and labor, but you must pay
transportation costs. Transportation within a fifteen mile radius of the servicing
dealer is covered under this warranty for two-stage snowthrowers only.
This warranty applies to all gasoline powered snow products.
* Normal residential purposes means use of the product on the same lot as your
home. Use at more than one location is considered commercial use, and the
commercial use warranty would apply.
Limited Warranty for Commercial Use
Toro Consumer Products used for commercial, institutional, or rental use are
warranted against defects in materials or workmanship for 45 days from the
date of purchase.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Toro Authorized or Master Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you, refer to the Yellow
Pages of your telephone directory (look under "Lawn Mowers") or access
our website at www.Toro.com. U.S. Customers may also call 800-248-8676
to use our 24-hour Toro dealer locator system.
2. Bring the product and your proof of purchase (sales receipt) to the Service
Dealer.
If for any reason you are dissatisfied with the Service Dealer's analysis or with
the assistance provided, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
866-336-5205 Toll free (U.S. customers)
866-854-9033 Toll free (Canada customers)
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guarantee
policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining guarantee information,
contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
The Toro Total Coverage Guarantee
A Two-Year Full Warranty (Limited Warranty for Commercial Use)
Warranty Period
2-year full warranty
5-year full warranty
5-year full warranty
5-year full warranty
Countries Other than the United States or Canada
Owner Responsibilities
You must maintain your Toro Product by following the maintenance procedures
described in the operator's manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission system coverage
on some products and the Toro Starting Guarantee on GTS engines. This
express warranty does not cover:
•
Cost of regular maintenance service or parts, such as filters, fuel, lubricants,
tune-up parts, brake and clutch adjustments
•
Any product or part which has been altered, misused, or required
replacement or repair due to normal wear, accidents, or lack of proper
maintenance
•
Repairs necessary due to improper fuel, contaminants in the fuel system, or
failure to properly prepare the fuel system prior to any period of non-use
over three months
All repairs covered by this warranty must be performed by an Authorized Toro
Service Dealer using Toro approved replacement parts.
General Conditions
Repair by an Authorized Toro Service Dealer is your sole remedy under this
warranty.
Neither The Toro Company nor Toro Warranty Company is liable for indirect,
incidental or consequential damages in connection with the use of the Toro
Products covered by this warranty, including any cost or expense of providing
substitute equipment or service during reasonable periods of malfunction or
non-use pending completion of repairs under this warranty.
Some states do not allow exclusions of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the above exclusions
and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
374-0011 Rev B