Axis Q2901-E User Manual

Axis Q2901-E User Manual

Temperature alarm camera
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AXIS Q2901-E Temperature Alarm Camera
User Manual

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  • Page 1 AXIS Q2901-E Temperature Alarm Camera User Manual...
  • Page 2 Later versions of this document will be posted to the • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 3 . Axis website, as required. See also the product’s online help, available • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 Axis Support at www.axis.com/techsup/ Battery Learn More! The Axis product uses a 3.0 V BR2032 lithium battery as the power Visit Axis learning center www.axis.com/academy/ for useful trainings, supply for its internal real-time clock (RTC). Under normal conditions webinars, tutorials and guides.
  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 Axis multicable ........
  • Page 6: Safety Information

    AXIS Q2901-E Temperature Alarm Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 7: Hardware Overview

    AXIS Q2901-E Temperature Alarm Camera Hardware Overview Hardware Overview For specifications of the hardware components, see Technical Specifications on page 69. Power connector I/O and audio terminal connector Network connector Status indicator LED MicroSD memory card slot Control button Foot...
  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 63. • Connecting to an AXIS Video Hosting System service. See page 55. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 9 AXIS Q2901-E Temperature Alarm Camera Hardware Overview Amber Steady during startup. Flashes during firmware upgrade. Amber/Red Flashes amber/red if network connection is unavailable or lost. Flashes red for firmware upgrade failure.
  • Page 10: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.
  • Page 11: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
  • Page 15: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 16 AXIS Q2901-E Temperature Alarm Camera Media Streams Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp Multicast: axrtpm://<ip>/axis-media/media.amp • QuickTime supports G.711 and AAC audio encoding. The following paths can be used: rtsp://<ip>/axis-media/media.amp rtsp://<ip>/axis-media/media.3gp...
  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
  • Page 18: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 19 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 20: About Stream Profiles

    ONVIF media profiles from this page. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings.
  • Page 21: About Overlays

    AXIS Q2901-E Temperature Alarm Camera Video and Audio Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to temperature variations in the scene. Automatic gain control - This setting is used to automatically adjust the gain to an appropriate range, the weaker the image signal, the stronger the gain.
  • Page 22 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.
  • Page 23: About Privacy Masks

    Video and Audio About privacy masks The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled. You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
  • Page 24: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 43.
  • Page 25: Thermal Settings

    AXIS Q2901-E Temperature Alarm Camera Thermal Settings Thermal Settings The thermal settings can be used to configure isothermal settings and set the temperature scale. • Isothermal settings. See page 25. • Temperature scale. See page 27. Isothermal Settings Isothermal settings are used to configure the colors in the image that visually highlight temperature differences. There are two palette types that can be applied to the image, and the vertical bar indicates which palette type that is active: •...
  • Page 26 AXIS Q2901-E Temperature Alarm Camera Thermal Settings Iso-Fire-WH Iso-Fire-BH Iso-Planck-WH Iso-Axis-WH Iso-Midrange-WH Iso-Midrange-BH Iso-Rainbow-WH Set up Palette To set up a palette to highlight temperature differences in the image: 1. Go to Thermal Settings > Isothermal Settings 2. Select a palette in the Palette drop-down-menu.
  • Page 27: Temperature Scale

    Temperature Scale Temperature data can be displayed in either Celsius or Fahrenheit. Select the temperature unit and click Save to apply the setting. The Axis product can automatically convert all temperature values that you have entered into the selected temperature scale.
  • Page 28: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 29 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.
  • Page 30: Detectors

    Temperature detection is set by configuring up to six temperature detection zones in the camera view. Once temperature detection zones are configured, the Axis product can be configured to perform actions when temperature changes are detected. Possible actions include display of overlay text and start recording. For more information, see Set Up Action Rules on page 43.
  • Page 31 AXIS Q2901-E Temperature Alarm Camera Detectors Below (B): Triggers if the temperature falls below the level (C) that you have set in the Detection Temperature field. By default, minimum temperature in the zone is used as the base for temperature detection.
  • Page 32 AXIS Q2901-E Temperature Alarm Camera Detectors Actual temperature increase in the zone Temperature in the zone Your temperature increase rate, expressed in degrees (°C or °F) per seconds Measurement point that triggers or untriggers an alarm Note By default, maximum temperature in the zone is used as the base for detection type Increase.
  • Page 33 Detectors 6. For detection type Increase: Enter the increase rate (F) in degrees per seconds in the Increase rate fields. The Y-axis: the degrees in Celsius or Fahrenheit The X-axis: the increase time in seconds 7. Click Save to save your settings or continue to the Advanced Settings section to set additional detection conditions.
  • Page 34 The red rectangle implies that a temperature alarm has triggered in the zone. Material Emissivity Table The following table lists approximated emissivity values for a number of common material types. For more information about emissivity, see the AXIS White paper Remote temperature monitoring available at www.axis.com...
  • Page 35: Shock Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 36: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 37 AXIS Q2901-E Temperature Alarm Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 63.
  • Page 38: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software to for example, record video or send a notification.
  • Page 39 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 40 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.
  • Page 41 AXIS Q2901-E Temperature Alarm Camera AXIS Video Motion Detection 4. Click Save to apply the filter. 5. Use visual confirmation to verify the settings. 6. If the result is not satisfactory, increase the filter size in small steps. The filter size can also be set by entering a value between 10 and 50 in the field. The value corresponds to the distance from the center of the cross to one of the arrowheads.
  • Page 42: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.
  • Page 43: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 44: Actions

    Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 35.
  • Page 45: Add Recipients

    AXIS Q2901-E Temperature Alarm Camera Events • Send Images – Send images to a recipient. • Send Notification – Send a notification message to a recipient. • Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and configured under System Options >...
  • Page 46: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 52.
  • Page 47: Set Up Recurrences

    AXIS Q2901-E Temperature Alarm Camera Events Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern.
  • Page 48: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.
  • Page 49: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 59. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 50: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
  • Page 51: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 52 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
  • Page 53: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 23.
  • Page 54: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 55 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 56 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 57 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 58 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
  • Page 59: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 60 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.
  • Page 61: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
  • Page 62: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 63.
  • Page 63: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 64: Axis Multicable

    Axis multicable When connecting external equipment to the Axis product, an Axis multicable is required in order to maintain the product’s IP rating. The Axis multicable can be purchased from your Axis reseller. To locate the multi-connector, see Hardware Overview on page 7 .
  • Page 65: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 66: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 67 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 57.
  • Page 68 AXIS Q2901-E Temperature Alarm Camera Troubleshooting Poor audio quality Stuttering Reduce the number of listeners and viewers. Decrease image resolution and compression. Unsynchronized audio and Synchronize the product’s date and time settings with an NTP server. Go to Setup > System video using H.264...
  • Page 69: Technical Specifications

    AXIS Q2901-E Temperature Alarm Camera Technical Specifications Technical Specifications You can find the latest version of the technical specifications at www.axis.com Connectors Power Connector 2-pin terminal block for power input. DC power input Use a Safety Extra Low Voltage (SELV)
  • Page 70: Performance Considerations

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 71 User Manual Ver. M5.2 AXIS Q2901-E Temperature Alarm Camera Date: July 2016 © Axis Communications AB, 2015 - 2016 Part No. 60635...

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