Troubleshooting - Beko WI1483 User Manual

7

Troubleshooting

Problem
Programme cannot be
started or selected.
water in the machine.
Machine does not fill with
water.
Machine does not drain
water.
Machine vibrates or
makes noise.
There is water leaking
from the bottom of the
washing machine.
Machine stopped shortly
after the programme
started.
Machine directly
discharges the water it
takes in.
No water can be seen
in the machine during
washing.
Loading door cannot be
opened.
Washing Machine /User's Manual
Reason
Washing machine has switched to self
protection mode due to a supply problem (line
voltage, water pressure, etc.).
Some water might have remained in the
product due to the quality control processes in
the production.
Tap is turned off.
Water inlet hose is bent.
Water inlet filter is clogged.
Loading door may be open.
Water drain hose might be clogged or twisted. Š Clean or flatten the hose.
Pump filter is clogged.
Machine might be standing unbalanced.
A hard substance might have entered into the
pump filter.
Transportation safety bolts are not removed.
Laundry quantity in the machine might be
too little.
Machine might be overloaded with laundry.
Machine might be leaning on a rigid item.
Water drain hose might be clogged or twisted. Š Clean or flatten the hose.
Pump filter is clogged.
Machine might have stopped temporarily due
to low voltage.
Draining hose might not be at adequate
height.
The water level is not visible from outside of
the washing machine.
Door lock is activated because of the water
level in the machine.
Machine is heating up the water or it is at the
spinning cycle.
Child lock is engaged. Door lock will be
deactivated a couple of minutes after the
programme has come to an end.
Solution
Š Press and hold Start / Pause / Cancel
button for 3 seconds to reset the machine
to factory settings. (see. "Cancellation of
program")
Š This is not a failure; water is not harmful
to the machine.
Š Turn on the taps.
Š Flatten the hose.
Š Clean the filter.
Š Close the door.
Š Clean the pump filter.
Š Adjust the feet to level the machine.
Š Clean the pump filter.
Š Remove the transportation safety bolts.
Š Add more laundry to the machine.
Š Take out some of the laundry from the
machine or distribute the load by hand to
balance it homogenously in the machine.
Š Make sure that the machine is not leaning
on anything.
Š Clean the pump filter.
Š It will resume running when the voltage
restores to the normal level.
Š Connect the water draining hose as
described in the operation manual.
Š This is not a failure.
Š Drain the water by running the Pump or
Spin programme.
Š Wait until the programme completes.
Š Wait for a couple of minutes for
deactivation of the door lock.
35 / EN