Aastra 6721ip Quick Start Manual
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Aastra 6721ip Quick Start Manual

Microsoft lync phone
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Aastra 6721ip
Microsoft® Lync™ Phone
Quick Start Guide
This guide is a short introduction to some of the most basic features of your new Aastra IP - phone.
For more help or questions, you can contact IT-support at
office.
Software clients for PCs will be rolled out on all Staff computers by the end of May 2013, extending
the functionality of your phone with presence information, instant messaging, voice and video
conferencing, desktop sharing and more.
Software clients for PC, Macs and mobile clients will also be made available for download on
www.nhh.no/IT
hjelp@nhh.no
or at your closest IT-support
41-001368-00 Rev 00 – 01.2011
NHH 03.05.2013
TM
1

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Summary of Contents for Aastra 6721ip

  • Page 1 Aastra 6721ip Microsoft® Lync™ Phone Quick Start Guide This guide is a short introduction to some of the most basic features of your new Aastra IP - phone. For more help or questions, you can contact IT-support at hjelp@nhh.no or at your closest IT-support office.

  • Page 2: Table Of Contents

    NHH 03.05.2013 Content Aastra Model 6721ip Work Smart User Guide Sign in using a PIN ............................... 3 Make a call .................................. 4 View contact card ............................... 5 Receive a call ................................6 Use call controls ................................6 View call logs ................................7 Check voice mail .................................

  • Page 3: Sign In Using A Pin

    NHH 03.05.2013 Sign in using a PIN Using your PIN and telephone number or extension, you can sign in on the phone and start communicating with your contacts. To sign in to your phone using your PIN IP Phone UI 1.

  • Page 4: Make A Call

    NHH 03.05.2013 Make a call In addition to the standard way of making a phone call (by picking up the handset and dialing), you can make calls as follows: Notes: • You no longer need to dial 0 for an outside line. In fact, 0 is no longer valid for selecting lines. The phone will automatically use the public phone system when it needs to.

  • Page 5: View Contact Card

    NHH 03.05.2013 View contact card A contact card provides details about a contact's availability and presence. Depending on the access level that a contact grants you, you can see the contact's phone numbers, schedule information, the phone number of the most recent call, and a personal note if the contact has written one.

  • Page 6: Receive A Call

    NHH 03.05.2013 Receive a call In addition to answering a call, you can also redirect the call to your voice mail. From the Incoming call screen, do one of the following: IP Phone UI • To answer a call, either select Answer, or pick up the handset. •...

  • Page 7: View Call Logs

    NHH 03.05.2013 View call logs The Call Logs screen displays a history of incoming, outgoing, and missed calls on your phone. To view the call logs IP Phone UI From your phone's Home screen, select the Call Logs icon From the All Calls screen, select Menu to sort the calls. Check voice mail If your organization has enabled voice mail, you can access your voice mail to check messages or to change your voicemail greeting.

  • Page 8: Manage Multiple Calls

    NHH 03.05.2013 Note: You can also press and hold the 1 key on the phone to access your voice mail. Manage multiple calls When you are in a call, you will see several call controls that you can use to manage multiple calls. Place a call on hold IP Phone UI •...
  • Page 9 NHH 03.05.2013 Switch between calls IP Phone UI Press the Home button on the phone, and then select Active Call. From the In Call screen, use the up and down arrow buttons to select the call that you want to activate, and then select Resume.

  • Page 10: Escalate A Call To A Conference Call

    NHH 03.05.2013 End a call IP Phone UI • From the In Call screen, select End. Escalate a call to a conference call You can start a conference call during a phone call and add more participants. IP Phone UI From the In Call screen, select Menu , and then select Add Others .

  • Page 11: Transfer A Call

    NHH 03.05.2013 Transfer a call You can transfer calls directly to someone else, to a Parking Lot, or to your mobile phone. Transfer a call to someone else IP Phone UI From the In Call screen, select Menu , and then select Transfer Directly To. Enter a phone number or select a contact, and then select Call.
  • Page 12 NHH 03.05.2013 Transfer a call to a parking lot Note: If your system is set up for it, you can park a call. This places the call on hold so that another party can retrieve it. IP Phone UI From the In Call screen, select Menu , and then select Transfer to Parking Lot . The call will be placed on hold. A notification appears, displaying a number to call in order to retrieve the call.

  • Page 13: Access Phone Settings And Help

    NHH 03.05.2013 Access phone settings and help You can access Help and configure the following settings on your phone: • Volume • Brightness • Logging • Desk Phone Location • Make Test Call • Ring Tones • Phone-Unlock PIN • Time Zone •...
  • Page 14 NHH 03.05.2013 Access the general Help for the phone IP Phone UI • From your phone's Home screen, select Menu , and then select Help . Access context-sensitive Help for a specific screen IP Phone UI • From the screen that you are in, select Menu and then select Help. 41-001368-00 Rev 00 –...

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