Troubleshooting - Philips 23PFL4509/F7 User Manual

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Troubleshooting

If the unit does not perform properly when operated as instructed in this User Manual,
check the following chart and all connections once before calling for service.
Symptom
Remedy
No power
Remote control buttons do
not work.
Power is ON but no screen
image.
No picture or sound
No color
No sound, distorted sound
or incorrect Audio Sound
is heard when using the
HDMI-DVI connections.
Adjusted Picture or Sound
settings are not effective
Otherwise, the settings you adjusted will not be memorized after the unit goes into Standby mode.
every time the unit is Turned
On.
Forgotten PIN code.
Sound OK, picture poor
If the HD content is not available, watch "Standard Definition" programs instead.
Picture OK, sound poor
You see a distorted picture
or hear an unusual sound.
You see noise or trash on
the screen.
You switch to a different
Input and the volume
changes.
You switch to a different
Input and the screen size
changes.
The display image does not
cover the entire screen.
Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC outlet to
ensure that AC outlet operates normally.
If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
Re-insert the batteries with their polarities (+/− signs) as indicated.
When there is an infrared-equipped device such as a PC is near this unit, it may interrupt the remote control signal of
this unit.
Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
Check whether all the cables to the unit are connected to the correct Output jack of your device like Blu-ray / DVD
recorder.
Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any key on the
keyboard to wake up your computer.
Check if the correct Input mode is selected by pressing
View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and turn On the unit again.
Autoprogram must be completed when you set up the unit for the first time or move it to a location where
previously unavailable channels are broadcast.
The selected channel cannot be viewed by the Child lock setting.
The unit requires some kind of Input signal. An indoor antenna (VHF / UHF), an external antenna(VHF / UHF) or an RF
coaxial cable from your wall or cable/satellite box signal needs to be plugged into the unit.
Adjust Color in Picture settings.
Make sure that the Analog Audio signals from the HDMI-DVI device are connected to the Analog Audio Input L/R
jacks.
You must set to Home in Location.
Enter "9999" to clear your password.
Electrical interference from nearby appliances may affect picture quality.
Adjust Contrast and Brightness in Picture settings.
For the best picture quality, watch "High Definition" wide screen programs.
Check if the audio cable is connected in correctly.
No audio in USB Video playback, check if audio stream in video file is supported by TV by referring to table on.
p. 27
You may be getting NTSC TV signal (not HDTV signal) interference from electrical appliances, automobiles, motorcycles
or fluorescent lights.
Try moving the unit to another location to see if this is the cause of the problem.
When the capabilities of the unit exceed the capabilities of the digital broadcasting, the signal will be increased to
match the capabilities of the display of the unit. This may cause noise or trash.
This unit will memorize the volume level from the last time you adjusted it.
If the volume of the sound from another device is higher or lower, then the loudness will change.
This unit will memorize the viewing mode from the last time you used the particular Input modes.
If you are using the unit as a PC monitor, make sure that Horizontal position and Vertical position in PC settings are
set correctly.
If you are watching TV or using the Composite Video, Component Video or HDMI with 480i Input, press FORMAT
repeatedly to switch various screen modes.
SOURCE.
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33
English

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