Problems With Sound - Creative Extigy User Manual

Creative soundblaster extigy audio-system: user guide
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Problems with
Sound
If you do not hear any sound
from an audio input source,
make sure that in Creative
Audio Mixer, the Mute
checkbox for that source does
not have a check mark in it.
No sound from the headphones.
Check the following:
❑ The headphones are connected to the Headphones jack.
❑ In Creative Audio Mixer, the Headphones option is selected in the Speaker box.
No sound from the speakers.
Check the following:
❑ You have connected your speakers to your Sound Blaster Extigy's output.
❑ You have selected the correct source in Creative Audio Mixer.
❑ Headphones are not connected to Sound Blaster Extigy. Output to the speakers
is automatically cut off when headphones are connected.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
❑ The speakers' volume control knob, if any, is set at mid-range. Use Creative Audio
Mixer to adjust the volume, if necessary.
❑ The powered speakers or external amplifier are connected to Sound Blaster
Extigy's Center/Subwoofer, Rear and Front output jacks.
❑ The Speaker selection in the Creative Audio Mixer corresponds to your speaker
or headphone configuration.
Crackling sound heard when playing 5.1-channel program material.
When more than one USB device shares a USB port, and are used at the same time,
your computer's performance may be affected. A message warning you that there
is not enough bandwidth available may also appear.
To solve the problem, do one or both of the following to reduce the USB bandwidth used:
❑ Close one or more applications that are running the USB devices.
❑ Change your speaker configuration in Creative Audio Mixer from 5.1 Speakers
to 2 Speakers, if 5.1 speakers are being used.
Troubleshooting
B-2

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