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F: The computer does not respond and the curse does not move
A: 1. Firstly, make sure the mouse and the keyboard are connected. Re-
plug the connectors and make sure they are secure.
2. If that does not work, try to force problem applications to quit. Then save
your work in any open applications and restart the computer to be sure the
problem is entirely cleared up.
3. If you are unable to force the application to quit, press and hold the power
button of the mini computer for five seconds to shut down the computer.
4. If that does not work, unplug the power cord from the computer. Then
plug the power cord back in and start the computer again.
5. If the problem occurs very frequently when you use a particular application,
check with the applicator's manufacturer to see if it is compatible with your
computer system.
F: Computer freezes during startup or you see a flashing questions
mark
A: Wait a few seconds if the computer doesn't start up after a delay,
shut down the computer by pressing and holding the power button for 5
seconds. Restart the computer to see if the problem has been solved, if
not, check the system preferences and set Startup Disk to local system
folder.
F: Computer does 't turn on or start up
A: 1. Make sure the power cord is plugged into the computer and into a
functioning power outlet.
2. If that does not work, press the power button for above 5 seconds to see
if the computer starts.
3. If that doesn't works either, unplug the power cord, and wait for at least
30 seconds. Restart the mini computer after plugging the power cord.
4. If you are still unable to start up the mini computer, please contact us
for service.
F: Having a problem with an application
A: 1. Make sure that you are using a licensed operating system.
2. Contact the software manufacturer to check its compatibility with the
mini computer.
F: Having problems with your Internet connection
A: 1. Make sure your network cable is connected and functioning properly.
2. If you are using a dial-up Internet connection, make sure that your cord
is plugged into a modem port and not the Ethernet port
3. Locate your Internet settings and the contact information for your
Internet service provider (If you used the Setup Assistant to get your
Internet account)
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