HP CD-Writer 6020 Connecting Manual page 48

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Common Symptoms and Solutions
Refresh the screen. In Windows 95, select the CD drive you
are using in Windows Explorer or My Computer and press F5.
In Windows 3.x, select the CD drive in File Manager and press
F5.
Error message when I double-click on the CD-Writer
icon
The CD-Writer needs a moment to initialize, there is no CD in the
CD-Writer, the CD is in the tray upside-down or a little off-center,
or you are trying to read from a blank CD. Try the following:
Wait a moment, then click on the CD icon again.
Insert a CD.
Replace the CD.
Unable to read a CD written with the CD-Writer,
garbled data in directories, static on audio CDs
The DMA speed is too fast, or there is a conflict with the DMA
channel. Either condition corrupts data written to the CD. Try the
following:
Referring to the manual that came with your SCSI adapter
board, change the DMA speed to 3MB/sec. If this does not
correct the problem, change the DMA channel.
Audio sounds poor
Audio connector is not completely plugged in, or the quality of
the sound card or speakers is poor. Try the following:
Make sure the audio connectors are completely plugged in to
the LINE IN connector of the sound card, on the back of the
computer. (Your sound board may be labeled differently.)
Make sure that you do not have a sound-muting feature
turned on, by way of the monitor or software.