Fortec Star DISTEC POS-Line High Brightness Series User Manual

Fortec Star DISTEC POS-Line High Brightness Series User Manual

Monitors high brightness 54.7 cm (21.5“) and 80 cm (31.5“)

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User Manual
POS-Line High Brightness Series
POS-Line monitors high brightness
54.7 cm (21.5") and 80 cm (31.5")

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Summary of Contents for Fortec Star DISTEC POS-Line High Brightness Series

  • Page 1 User Manual POS-Line High Brightness Series POS-Line monitors high brightness 54.7 cm (21.5“) and 80 cm (31.5“)
  • Page 2 Copyright The contents of this manual are subject to change without notice. © 2021 Distec GmbH. All rights reserved. Reproduction of this manual in parts or entirely without the previous authorization of Distec is prohibited. Distec is not liable for errors and collateral or subsequent damage which result from supply, deployment or any other utilisation of this document. All product names mentioned in this document are trademarks or registered trademarks of their due owners.
  • Page 3: Table Of Contents

    Table of Contents 1. General Specifications ................4 Scope of Delivery ..................5 General Safety Regulations ............... 6 First Installation ..................9 Touch Sensors ................... 13 Ambient Light Sensor ................13 First Installation ..................14 POS-Line High Bright Video PME II ............19 POS-Line High Bright VideoPoster............
  • Page 4: General Specifications

    General Specifications General Specifications Scope of Document This user manual is valid for all POS-Line high bright monitors with a diagonal of 54.7 cm (21.5“) and 80.0 cm (31.5“). POS-Line high bright monitors are offered in different screen sizes and with various controllers and other options. Important note: This user manual is complemented by other additional documents when indicated.
  • Page 5: Scope Of Delivery

    Scope of Delivery Scope of Delivery When unpacking the monitor, please check if the following accessories are included in the shipment: Note: Pictures can differ from actually supplied products. Product information HDMI cable*** Power cable* USB stick ** USB cable**** Adapter for Power cable**** Remote control*** ALS sensor****...
  • Page 6: General Safety Regulations

    General Safety Regulations General Safety Regulations Safety information Please read this safety information carefully for your personal safety and for the prevention of property damage. In case of a malfunction immediately disconnect the power plug and contact your dealer or the next Data Display Group service center. A malfunction is also considered if the housing, a control element or cable is damaged or if liquids or other objects penetrate the monitor.
  • Page 7 General Safety Regulations Safety guidelines for the handling of LCD monitors • If the device is not in use over a longer period of time, unplug the power cable. • To unplug the device without problems, sockets have to be easily accessible. •...
  • Page 8 General Safety Regulations • Ensure sufficient ventilation of the device. • Keep a minimum distance of at least 10 mm devices to the wall, for devices with inte- grated PC of at least 40 mm. • Pay attention to the compliance with the operating temperature. •...
  • Page 9: First Installation

    First Installation First Installation Position of connectors and controls All the connectors for power and cables are located at the bottom of the back side of the display. The OSD keyboard is located at the top of the back side. Position of the OSD keyboard Position of the connector for ambient light sensor Position of the connectors for power and signal cables...
  • Page 10 First Installation Mounting on wall Distance to wall: • device without integrated PC: min.10 mm oben A: 50 mm B: 50 mm C: 10 mm/ 40 mm C: 10 mm/ 40 mm Ansicht von oben D: 0 mm unten Seitenansicht Allowed tilt angle for mounting The monitor may be mounted only with a tilt angle of 0˚...
  • Page 11 First Installation Connecting to Power Note: POS-Line HB monitor can be supplied with a suitable power supply from our accessories store. Please observe the notes in the section “Connecting to an existing power supply”. Depending on controller and on ordered options, POS-Line monitors have different power requirements. The following table lists all the POS-Line versions and their operating power: Monitor Version Operating Power...
  • Page 12 First Installation Connecting to an existing power supply Caution: POS-Line high bright monitors with an input voltage of 24V can only be used with a current source of limited power (see standard EN 62368-1, chapter Q, table Q.1 “Limited power sources” with max. 24V / 4A 100VA). •...
  • Page 13: Touch Sensors

    Touch Sensors Touch Sensors The POS-Line high bright monitor has installed a HID touchscreen as standard. HID devices do not need drivers for Windows 10 and higher. Please contact our support center if you are using LINUX based computers. If a driver is required, the touch on this driver must be calibrated. Is it a HID Touch, Windows calibration in the control panel must be performed.
  • Page 14: First Installation

    First Installation First Installation Position of connectors and controls All connectors for power and cables are located at the bottom of the back side of the display. Video signal cables and OSD keyboard (video series only) Power cable and on/off switch Connectors for PC-box (option) 110-230V AC outlet IR receiver...
  • Page 15 First Installation Mounting Distance to wall: • devices without integrated PC: min.10 mm • devices with integrated PC: min. 40 mm A: 50 mm B: 50 mm C: 10 mm C: 10 mm top view D: 0 mm bottom side view Mounting with VESA compatible brackets POS-Line high bright displays are shipped with factory installed mounting angles for VESA compatible brackets.
  • Page 16 First Installation Allowed tilt angle for mounting Attention! The monitors may be mounted only with a tilt angle of 0˚ to -30˚: monitor 0˚ bis -30˚ tilt angle Connecting to power POS-Line displays require a voltage of 110V - 230V AC. Note: Install all data cables to external devices before connecting the display to power.
  • Page 17 First Installation OSD navigation through IT Remonte Control Alternative to the external keypads, the Prisma-IIIA can also be controlled through a remote control device.
  • Page 18 First Installation OSD navigation through IT Remonte Control - second variant of remote control Alternative to the external keypads, the Prisma-IIIA can also be controlled through a remote control device.
  • Page 19: Pos-Line High Bright Video Pme Ii

    POS-Line High Bright Video PME II POS-Line High Bright Video PME II Connectors and OSD buttons of POS-Line High Bright Video PME II 21.5” OSD Tastatur Keyboard Power supply DisplayPort HDMI VGA (RGB) USB (remote OSD) Line out USB (Touch) 12V nc GND Connectors and OSD buttons of POS-Line High Bright Video PME II 31.5”...
  • Page 20 POS-Line High Bright Video PME II Connecting to a PC with HDMI-DVI cable HDMI Connecting to a PC with HDMI cable HDMI HDMI Connecting to a PC with DisplayPort cable DisplayPort DisplayPort Connecting the Remote-OSD to a PC with USB cable USB (remote OSD)
  • Page 21 POS-Line High Bright Video PME II Connecting the touch to a PC with USB cable (for displays with touch sensor only) USB (Touch) Connecting active speakers with audio cable Line-out Line-in Remote OSD control You can control the monitor remotely from an external computer. To do this, connect the monitor and computer with a USB cable as described above.
  • Page 22 POS-Line High Bright Video PME II The following two tables give an overview of the functions: Direct functions: Function Comment Menu Open the OSD menu — Open volume control Open brightness control Exit Select signal input Power On/ Off Navigation in OSD menu: Function Comment Open sub menu...
  • Page 23 POS-Line High Bright Video PME II Color Settings Menu: Color Temp.: Selects one of the following predefined or custom color temperature schemes: 9300K, 6500K, 5700K, sRGB, User Color Red: Gain for the red color signal. Adjustable, if User Color is selected Green: Gain for the green color signal.
  • Page 24 POS-Line High Bright Video PME II Other Settings Menu: Volume: Adjusts the volume of the stereo line out signal of the screen , only available for digital signals and at presence of an audio output OSD Transparency: Adjusts the OSD transparency in 6 steps OSD H.Position: Adjusts the horizontal position of the OSD on the screen OSD V.Position:...
  • Page 25: Pos-Line High Bright Videoposter

    POS-Line High Bright VideoPoster POS-Line High Bright VideoPoster Note: Further information on media player, play list structure, handling, utilization and supporting software modules are available at https://www.distec.de/en/service/downloads/videoposter-downloads/ Note: This Gerhardt display is equipped with a battery. Please read the following information carefully: •...
  • Page 26 POS-Line High Bright VideoPoster Connecting to a PC using a cross-over cable Connecting an USB stick Connecting active speakers Line-out Line-in Connecting a signal source using a HDMI cable HDMI...
  • Page 27 POS-Line High Bright VideoPoster Connecting a signal source using a HDMI-DVI cable HDMI Factory configuration at the time of delivery POS-Line VideoPoster is a network (Ethernet) device. Please note that inaccurate network configuration can have unintended influence on network operations and cause a breakdown of the entire network. To setup the device properly, you must be familiar with the basic operating parameters of your network.
  • Page 28 POS-Line High Bright VideoPoster Functional description POS-Line VideoPoster is a networked stand alone media player to playback play lists. Operating systems or other client-based software components are not required. Play lists are based on a XML structure and can include videos and images. The media player controlls the play list.
  • Page 29 POS-Line High Bright VideoPoster Layout of the web interface: Information System Information: Here you can find all the information about the system like software revision. In case of a support request please add a printout of this page to your mail for a fast processing. View Logs: VideoPoster creates log files to allow an easy monitoring of operations.
  • Page 30: Pos-Line High Bright Iot

    POS-Line High Bright IoT POS-Line High Bright IoT The POS-Line IoT monitor is equipped with the Raspberry Pi compute module 3+ (CM3+). The specification can be found under the ® following link: https://www.raspberrypi.org/products/compute-module-3-plus/ Note: The full driver package for the IoT monitor can be found on our website: https://www.distec.de/en/service/downloads/ artista-iot-downloads/.
  • Page 31 POS-Line High Bright IoT Connecting to a PC using a cross-over cable Connecting to an USB stick or keyboard/ mouse Connecting active speakers Line-out Line-in Connecting a signal source using a HDMI cable HDMI HDMI...
  • Page 32 POS-Line High Bright IoT Connecting a signal source using a HDMI-DVI cable HDMI Switch on/ off After the supply voltage has been applied, the IoT monitor starts automatically. To switch off, you must select „Shut down“ in the operating system. Operating systems The IoT Monitor comes with the operating system Raspbian, which is equipped with all necessary drivers.
  • Page 33: Pos-Line High Bright With Box Iq Intel Atom

    POS-Line High Bright with box IQ Intel Atom POS-Line High Bright with box IQ Intel Atom Note: You will find all Atom main board drivers on our website: https://www.distec.de/en/service/downloads/monitor-down- loads/ Note: This POS-Line display is equipped with a battery. Please read the following note carefully: •...
  • Page 34 POS-Line High Bright with box IQ Intel Atom Mounting and dismounting the PC box Note: The display must be switched off before dismounting or mounting the PC box. Not confirming to the rules may electron- ically damage the display and the PC box. Note: The two interfaces on the POS-Line High Bright monitor may only be used for the PC-Box (option).
  • Page 35 POS-Line High Bright with box IQ Intel Atom Operating the PC box without display The PC box can be operated as stand alone device without display for maintenance purposes. This requires an external power supply with cable (12V DC, 60 Watt) which is available as kit for maintenance (order number DS-91-945). Please connect monitor, keyboard and mouse before switching on power.
  • Page 36: Pos-Line High Bright Iq Core ™ -I5

    POS-Line High Bright IQ Core™-i5 POS-Line High Bright IQ Core ™ Note: You will find all IQ Core -i5 main board drivers on our website: https://www.distec.de/en/service/downloads/moni- ™ tor-downloads/ Note: This POS-Line display is equipped with a battery. Please read the following note carefully: •...
  • Page 37 POS-Line High Bright IQ Core™-i5 Mounting and dismounting the PC box Note: The display must be switched off before dismounting or mounting the PC box. Not confirming to the rules may electron- ically damage the display and the PC box. Note: The two interfaces on the POS-Line High Bright monitor may only be used for the PC-Box (option).
  • Page 38 POS-Line High Bright IQ Core™-i5 Operating the PC box without display The PC box can be operated as stand alone device without display for maintenance purposes. This requires an external power supply (12V DC, 60 Watt) which is available as option (order number DS-91-945). Please connect monitor, keyboard and mouse before switching on power.
  • Page 39 POS-Line High Bright IQ Core™-i5 Connectors of POS-Line IQ Core -i5 series ™ Power supply On/ O Button DisplayPort DisplayPort USB 3.0 4x LAN 2x MIC / Spk / Line-out MIC / Spk / Line-in Connecting to a network using a patch cable Connecting to a PC using a cross-over cable Connecting keyboard and mouse with USB cable...
  • Page 40 POS-Line High Bright IQ Core™-i5 Connecting an external monitor with DisplayPort cable DisplayPort DisplayPort Connecting active speakers with audio cable Line-out Line-in Power on/off The display boots automatically after connecting to power. Use the push button to switch the display on and off. If in normal operation, push the push button once to shut down the system into sleep mode.
  • Page 41 POS-Line High Bright IQ Core™-i5 BIOS settings A Phoenix UEFI Flash BIOS is installed on the PC main board. To change BIOS settings press the ‘ENTF/DEL’ key on your keyboard during the boot process of the PC. Operating systems An operating system is pre-installed if your POS-Line display IQ Core -i5 has been ordered with this option.
  • Page 42: Maintenance

    Maintenance Maintenance Systems with active cooling require cleaning of ventilation slots every 6 months. Systems with passive cooling must be cleaned every 12 months. Guarantee / Service Guarantee Distec GmbH garants a manufacturer‘s guarantee of two years from the date of delivery. The performance of guarantee claims shall cause neither an extension nor a restart of the guarantee period.
  • Page 43 Guarantee / Service Display Quality - Prevention of after image burn in effects After image burn-in means that an image or part of an image (i.e. logo) remains visible on the screen even if the image on the screen is changed. This should not occur if the LCD panel is operated in normal conditions with changing content To prevent burn-in effects please follow the following guidelines.
  • Page 44: Disposal

    Disposal Service addresses Germany Great Britain Distec GmbH Apollo Corp. Display Technology Ltd. Augsburger Str. 2b 87 Raynor Avenue, Unit 1 Osprey House, 1 Osprey Court D-82110 Germering Ronkonkoma NY 11779 Hichingbrooke Business Park T +49 89 / 89 43 63 0 T +1 631 / 580-4360 Huntingdon, Cambridgeshire, PE29 6FN B support@distec.de...
  • Page 45: Declaration Of Conformity

    Declaration of Conformity Declaration of Conformity Declaration Hereby the Distec GmbH declared that the unit EU is in compliance with the essential requirements and other relevant provisions of Directives 2014/30/EU and 2014/35/EU and 2011/65/EU. If a CE declaration of conformity is required, please request it from support on our website: https://www.distec.de/en/service/techni- cal-support/ FCC-Declaration of conformity...

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