Troubleshooting - ZKTeco TS200 Series User Manual

TS200 Series Tripod Turnstile
6

Troubleshooting

Symptom
The indicator is not lit when the
equipment is powered on.
The arms of the tripod turnstile cannot
be lifted manually after the equipment
is powered on.
The tripod turnstile does not grant an
access after successful authentication.
The turnstile allows people to
continuously passing one-way side.
P a g e | 14
Troubleshooting
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable are
damaged, or whether the wiring is loosed.
It may be caused by the problem of related components or
drop-arm solenoid.
Check whether the drop-arm solenoid is operating, and
check the working status of the solenoid, as shown in Figure
5-2.
It may be caused by lack of permission or a circuit problem.
1. Check whether the user has the permission to pass.
2. Use a multimeter to check whether the NO and COM
ports of the access control system have a relay signal
output.
3. Short-circuit the ports "K1, GND" and "K2, GND"; if the
turnstile is successfully opened, the controller is not
normal.
In this case, please refer to
Diagram of Control board and Access Control Panel
check the cable connection of the controller.
1. Check the turnstile-opening solenoid.
2. Check if the access controller "Lock driving duration" is
set to 1s.
3. Check whether the turnstile-opening solenoid is
operating and check whether something is stuck at the
turnstile-opening solenoid, as shown in Figure 5-2.
User Manual
Attachment 2 Connection
to