Troubleshooting - Gigabyte AORUS FI32Q User Manual

LCD Monitor User's Manual

Troubleshooting

Problem
No power
No image appears
on the screen
The image does
not fill the entire
screen
The colors are
distorted
No sound or
volume is low
ANC or Headphone
no sound
Note: If the problem persists, please contact our customer service for further
assistance.
Possible Solution(s)
• Make sure the power cable is properly
connected to the power source and the
monitor.
• Check the cable and plug to make sure they
are not broken.
• Make sure the monitor is turned on.
• Make sure the monitor and the computer
are properly connected and both devices are
turned on.
• Make sure you have selected the correct
input source. Refer to page 26 or 36.
• Adjust the Brightness and Contrast settings.
Refer to page 34.
• Try different Display Mode (aspect ratio)
setting. Refer to page 33.
• Make sure the input signal cable is properly
connected.
• Configure the image related settings. Refer to
the "Picture" section.
• Make sure the headphone cable is properly
connected.
• Adjust the volume level. Refer to page 28
or 39.
• Adjust your computer sound related settings.
Ensure that the USB cable is also connected to the
computer via the USB upstream port.
- 45 -