GIGABYTE G32QC A - Gaming Monitor Manual

Table of Contents

Contents

1 INTRODUCTION
2 GETTING STARTED
3 USING THE DEVICE
4 OPERATIONS
5 Specifications
6 Supported Timing List
7 Troubleshooting
8 Basic Care
9 GIGABYTE Service Information
10 SAFETY INFORMATION
11 Documents / Resources
- 11.1 References
- 11.2 Download manual

INTRODUCTION

Unpacking

Open the upper cover of the packaging box. Then observe the unpacking label attached on the inner cover.
Making sure the box is in the correct orientation, carefully lay the box on the stable surface.
Open the inner cover.
Grab the EPS foam assembly (through the openings) to pull it out of the box.
Remove the items from the upper EPS foam.
Remove the upper EPS foam. Then you can remove the monitor from the lower EPS foam.

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Note: Please keep the packaging box and packing materials for future transportation of the monitor.

Product Overview

Front View

Product Overview - Front View

Power LED

Rear View

Product Overview - Rear View

Control button
Kensington lock
Headphone jack
HDMI ports (x2)
DisplayPort
USB upstream port
USB 3.0 ports (x2)
DC IN jack

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

GETTING STARTED

Installing the Unit Base

Place the monitor on the lower EPS foam, with the screen facing down.
Making sure the screw holes are properly aligned, attach the stand to the rear of the monitor. Then use the screws to secure the stand.
Align the monitor base with the standoff underneath the stand. Then attach the base onto the stand.
Lift the screw ring and turn it clockwise to secure the monitor base in place.
Lift the monitor to an upright position and place it on a table.

Adjusting the Viewing Angle

Note: Hold the monitor base so that the screen does not topple when you make the adjustment.

Adjusting the Tilt Angle

Tilt the screen forward or backward to the desired viewing angle (-5˚ to 20˚).

Adjusting the Screen Height

Lower or raise the screen to the desired height (0 to 100mm).

Installing a Wall-Mount Bracket

Optional
Use only the 100 x 100 mm wall mount kit recommended by the manufacturer.

Place the monitor on the lower EPS foam, with the screen facing down.
Remove the screws securing the stand to the monitor.
Remove the stand.
Attach the mounting bracket to the mounting holes at the rear of the monitor. Then use the screws to secure the bracket in place.

Note: To mount the monitor on the wall, refer to the installation guide that is included in the wall-mount bracket kit.

Making Connections

Headphone cable
HDMI cable
DisplayPort cable
USB (A-Male to B-Male) cable
USB cable
Power adapter and power cable

USING THE DEVICE

Turning the Power On/Off

Power On

Connect the power cable to the power adapter.
Connect the power adapter to the DC IN jack at the rear of the monitor.
Connect the power cable to a power outlet.
Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Note: If no signal, the monitor will show No Signal notification for a while. Then, the monitor will go to power saving mode and the Power LED lights white and starts blinking with a period of one second.

Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ).

User Comfort Recommendations

The Monitor adopts Flicker-Free technology which clears the eye visible monitor flicker and prevents users from suffering eye strain and fatigue. The following are some tips for comfortable viewing of your monitor:

Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20" to 30").
A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
Use adequate lighting for the type of work you are performing.
Take regular and frequent breaks (at least for 10 minutes) every halfhour.
Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
Eye exercise can help reduce eye strain. Repeat these exercises frequently:

look up and down
slowly roll your eye
move your eyes diagonally.

Selecting the Input Source

Move the Control button right ( ) to enter the Input menu.
Move the Control button up/ down ( ) to select the desired input source. Then press the Control button to confirm.

OPERATIONS

Hot Key
By default, the Control button has been assigned with the specific function.
Note: To change the preset hot key function, refer to the "Quick Switch" section.

To access the hot key function, do the following:

Move the Control button up ( ) to enter the Black Equalizer menu.
Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.
Move the Control button down ( ) to enter the Picture Mode menu.
Move the Control button up/down ( ) to select the desired option and press the Control button to confirm.
Move the Control button left ( ) to enter the Volume menu.
Move the Control button up/down ( ) to adjust the headphone volume level and press the Control button to confirm.
Move the Control button right ( ) to enter the the Input menu. Refer to the "Selecting the Input Source" section.

Note: To close the menu, move the Control button left ( ).

Function Key Guide

Function Key Guide - Main Menu
Press the Control button to display the Main menu.
Then use the Control button to select the desired function and configure the related settings.

Dashboard

Function Key Guide - Dashboard menu
When the Main menu appears on the screen, move the Control button left ( ) to enter the Dashboard menu.

Function: Enable/Disable the function. When enabled, you can select the desired option(s) to be shown on the screen.
Dashboard Location: Specify the location of the Dashboard information to be shown on the screen.

Once the Dashboard configuration is complete, it will transfer the system data to the SOC through the USB port and display the value of the selected function(s) on the screen.
Function Key Guide - Dashboard configuration

Note: Make sure the USB cable is properly connected to the USB upstream port of the monitor and the USB port of your computer.

Game Assist

Function Key Guide - Game Assist Menu
When the Main menu appears on the screen, move the Control button right ( ) to enter the Game Assist menu.

GAME INFO: Configure the FPS (First Person Shooting) game related settings.
- Select Gaming Timer to select countdown timer mode. To disable this function, set the setting to OFF.
- Select Gaming Counter or Refresh Rate to enable/disable the gaming counter or real-time refresh rate setting.
- Select Info Location to specify the location of the information to be shown on the screen.
Crosshair: Select the desired crosshair type to suit your gaming environment. It makes aiming much easier.
Display Alignment: When the function is enabled, it displays the alignment lines on the four sides of the screen, providing handy tool for you to line up multiple monitors perfectly.

Configure the Device Settings

When the Main menu appears on the screen, move the Control button up ( ) to enter the Settings menu.
Note: Use the Control button to navigate through the menu and make adjustments.

Gaming

Configure the Device Settings - Gaming
Configure the game related settings.

Item	Description
Aim Stabilizer	When this function is enabled, it reduces the motion blur in a fast moving games. Note: This function is not available under the following conditions: when the frequency setting is lower than 100Hz. when the AMD FreeSync Premium Pro function is activated. when the current source is HDR.
Black Equalizer	Adjust the brightness of the black areas.
Super Resolution	Sharpen the low resolution images.
Display Mode	Select the aspect ratio of the screen. Full: Scale the input image to fill the screen. Ideal for 16:9 aspect images. Aspect: Display the input image without geometric distortion filling as much of the screen as possible. Note: 1:1, 22"W(16:10), 23"W(16:9), 23.6W(16:9), 24"W(16:9). Not compatible with AMD FreeSync Premium Pro function.
Overdrive	Improve the response time of the LCD monitor.
AMD FreeSync Premium Pro	When this function is enabled, it eliminates the screen lag and tearing while playing games.

Picture

Configure the Device Settings - Picture Settings
Configure the image related settings.

Select the one of the preset picture mode.

Standard: For editing documents or browsing websites.
FPS: For playing FPS (First Person Shooting) games.
RTS/RPG: For playing RTS (Real-Time Strategy) or RPG (Role-Playing Game) games.
Movie: For watching movies.
Reader: For viewing documents.
sRGB: For viewing photos and graphics on the computer.
Custom 1: Customized picture mode settings.
Custom 2: Customized picture mode settings.
Custom 3: Customized picture mode settings.

Then you can configure the following image settings.

Item	Description
Brightness	Adjust the brightness of the image.
Contrast	Adjust the contrast of the image.
Color Vibrance	Adjust the intensity of the more muted colors.
Sharpness	Adjust the sharpness of the image.
Gamma	Adjust the middle level of luminance.
Color Temperature	Select the color temperature. Note: Select User Define to customize the color temperature by adjusting the red (R), green (G), or blue (B) level according to your preference.
Low Blue Light	Reduce the amount of blue light exposure from the screen. Level 0: No change. Level 1~10: The higher the level, the more blue light will be reduced. Note: Level 10 is optimized setting. It is compliance with TUV Low Blue Light Certification.
Dynamic Contrast	Adjust the black level of the image to achieve the optimum contrast.
Reset Picture	Reset all Picture settings to the default settings.

Display

Configure the Device Settings - Display Settings
Configure the display screen related settings.

Item	Description
Input	Select the input source.
Overclock	Enable the monitor to apply higher refresh rate. Note: When Overclocking is enabled, the monitor may result in flicker or other adverse effects that may derive from the total configuration of the system and possibly the display's panel specifications. It is possible to reduce such effects by setting a lower refresh rate.
RGB Range	Select an appropriate RGB range setting or let the monitor to detect it automatically. Note: This option is only available for HDMI input.
Overscan	When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image.

PIP/PBP

Configure the Device Settings - PIP/PBP Settings
Configure the multi-picture related settings.

Item	Description
OFF	Disable the PIP/PBP function.
PIP	Split the screen into 2 parts (main window and inset window). Source: Change the input source for the inset window. PIP Size: Adjust the inset window size. Location: Move the inset window position. Display Switch: Swap the two windows. Audio Switch: Select which audio source you want to hear the sound from.
PBP	Display 1x1 split screen (left and right windows). Source: Change the input source for the right window. PBP Size: Adjust the window size. Display Switch: Swap the two windows. Audio Switch: Select which audio source you want to hear the sound from.

Note: PIP/PBP is not compatible with HDR and AMD FreeSync Premium Pro functions.

System

Configure the Device Settings - System Settings
Configure the system related settings.

Item	Description
Audio	Configure the audio settings. Volume: Adjust the volume level. Mute: Enable/Disable the mute function.
OSD Settings	Configure the on-screen display (OSD) menu related settings. Display Time: Set the length of time the OSD menu remains on the screen. OSD Transparency: Adjust the OSD menu transparency. OSD Lock: When this function is enabled, no OSD adjustment is allowed. Note: To disable the OSD lock function, press the Control key. When the message appears on the screen, select Yes to confirm
Quick Switch	Assign the function of the hot keys. Available options: Aim Stabilizer, Black Equalizer, Low Blue Light, Volume, Input, Contrast, Brightness, and Picture Mode. The default setting of the hot keys as below: Up ( ): Black Equalizer Down ( ): Picture Mode Right ( ): Input Left ( ): Volume
Other Settings	Resolution Notice: When this function is enabled, the recommended resolution message will appear on the screen when the monitor switches to another input source. Input Auto Switch: When this function is enabled, it automatically switches to an available input source. Auto Power OFF: When this function is enabled, the monitor will automatically turn off after a certain amount of time. LED Indicator: By default, the LED indicator is set to Always ON. LED Indicator Always OFF: Turn off the Power LED. LED Indicator Always ON: The Power LED lights white during operation and lights interval every 1 sec in standby mode. LED Indicator Standby ON: The Power LED turns off during operation and lights interval every 1 sec in standby mode. When the power supply is switched off, the Power LED will remain off.

Language

Configure the Device Settings - Language Settings
Select an available language for the OSD menu.

Save Settings

Configure the Device Settings - Save Settings
Set the personalized OSD configurations for Setting1, Setting2, or Setting3.

Item	Description
Save	Save the customized settings.
Load	Load the saved settings.

Reset All

Configure the Device Settings - Reset All
Restore the monitor to its factory default settings.

Specifications

Item	Specifications
Panel Size	31.5-inch
Aspect Ratio	16:9
Resolution	2560 x 1440
LED Life	30,000 hours
Pixel Pitch	0.2724 x 0.2724
Brightness	350nits (typ.)
Contrast Ratio	3000:1 (typ.)
Display Colors	16.7M (8 bit)
Active Display Area	697.344(H) x 392.256(V)
Viewing Angle	178°(H) / 178°(V)
Input/Output Terminals	2x HDMI 2.0 1x DP1.2 1x Headphone 1x USB upstream 2x USB 3.0 (downstream), support BC 1.2 charging (5V/1.5A)
Power Supply	AC 100~240V at 50/60Hz
AC Adapter Model	Asian Power Devices Inc. DA-90J19 Dongguan Yingju Power Co., Ltd. YJS090G-1904740D
Power Consumptions	On: 41W Standby: 0.5W Off: 0.3W Note: The test condition follows CEC standards.
Dimensions (W x H x D)	710.5 x 555.0 x 234.8 mm (with Stand)
Weight	7.8 ±0.5 kgs (Net, with stand) 5.5 ±0.5 kgs (Net, without stand)
Temperature Range (operation)	0°C to 40°C

Note: Specifications subject to change without notice.

Supported Timing List

Timing List	HDMI 2.0	DisplayPort 1.2
640x480@60Hz	V	V
640x480@75Hz	V	V
720x480@60Hz	V	V
800x600@60Hz	V	V
800x600@75Hz	V	V
1024x768@60Hz	V	V
1024x768@75Hz	V	V
1280x720@60Hz	V	V
1280x720@120Hz	V	V
1920x1080@60Hz	V	V
1920x1080@120Hz	V	V
1920x1080@144Hz	V	X
1920x1080@165Hz	X	V
2560x1440@60Hz	V	V
2560x1440@120Hz	V	V
2560x1440@144Hz	V	X
2560x1440@165Hz	X	V

Troubleshooting

Problem	Possible Solution(s)
No power	Make sure the power cable is properly connected to the power source and the monitor. Check the cable and plug to make sure they are not broken. Make sure the monitor is turned on.
No image appears on the screen	Make sure the monitor and the computer are properly connected and both devices are turned on. Make sure you have selected the correct input source. Adjust the Brightness and Contrast settings.
The image does not fill the entire screen	Try different Display Mode (aspect ratio) setting.
The colors are distorted	Make sure the input signal cable is properly connected. Configure the image related settings. Refer to the "Picture" section.
No sound or volume is low	Make sure the headphone cable is properly connected. Adjust the volume level. Adjust your computer sound related settings.

Note: If the problem persists, please contact our customer service for further assistance.

Basic Care

When the screen becomes dirty, do the following to clean the screen:

Wipe the screen with your soft, lint-free cloth to remove any residual dust.
Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:

Make sure that the cloth is damp, but not wet.
When wiping, avoid applying excessive pressure on the screen.
Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

More service information, please visit GIGABYTE official website:
https://www.gigabyte.com/

SAFETY INFORMATION

Safety Precautions

Read through the following Safety Precautions before using the monitor.

Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
The power cord plug must be connected to a properly wired and grounded power outlet.
Do not touch the plug with wet hands, otherwise easily cause electric shock.
Place the monitor in a stable and well-ventilated place.
Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
Make sure to unplug the monitor from the power outlet before cleaning.
As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
Disconnect the power cable if the monitor is not being used for a long period of time.
Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions

The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions.

Many injuries, particularly to children, can be avoided by taking simple precautions such as:

ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
ALWAYS use furniture that can safely support the product.
ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
If the existing product is going to be retained and relocated, the same considerations as above should be applied.
To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.

Supplier's Declaration of Conformity

Responsible Party – U.S. Contact Information: G.B.T. Inc.
Address: 17358 Railroad street, City Of Industry, CA91748
Tel.: 1-626-854-9338
Internet contact information: https://www.gigabyte.com

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.