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iPECS-CM
Feature Description and Operation
1.17 VIP Guest Wake-up Call
Description
Attendant can provide the Wake-up call to VIP guest instead of System.
Operation
iPECS Attendant
How to work this feature:
1) A Wake-up call is registered for VIP Guest station.
2) On the Wake-up time, the Wake-up call is terminated to iPECS Attendant, not to VIP Guest station;
Wake-up LED in iPECS Attendant is turned on.
3) Click the Wake-up button; VIP Guest room number will be displayed on LCD.
4) Click [CONNECT] button to make a call to the VIP Guest station.
Conditions
It is disabled as default and can be enabled through WMS.
This feature is only available for Hotel attendant.
VIP Guest type is set upon check-in process.
If Attendant is night-state, service is not available.
Related WMS Menu
Data Management > Hotel Information
1) Hotel General Configuration> "Attendant Morning Call Service for VIP Guest Wake-up"
Data Management > Hotel Information > Hotel Extension Attribute> "VIP Option"
Related Features
Hardware
1.18 Suite Room Features
Description
Usually, Suite Room has several rooms and each room has each station.
So, Suite Room is consist of several Member Room numbers and one Master Room number which is used for
controlling room status and interworking with PMS, Hotel Front-Desk or Hotel Attendant.
Each room station share Master Room number, and almost of feature is activated by Master Room number.
The Suite Room features are below;
- Master Room number is used for Check In / Check Out / Call Charge / CID / Name / Room Maid Status /
Message Wait.
- Digit Restriction Class and Digit Conversion Class of all Member Room numbers is automatically changed
to those of Master Room number.
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Issue 2.6
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