Vip Guest Call - LG Ericcson iPECS-CM Feature Manual

iPECS-CM
Feature Description and Operation

It is available for room checked-in.

In case another station calls to the room number monitored, DND rejection tone is heard. In this condition,
step call and camp-on registration is denied, but message wait, redial and pilot hunt can be performed.

In case another station calls to the monitoring station, Busy Tone is heard. In this condition, Step Call
and Call Back registration is allowed. .

External trunks cannot monitor extensions. Therefore, the call for Room Monitoring can't be transferred to
the outside telephone number through trunk.
Related WMS Menu
Data Management > Numbering Plan Information > Feature Code > Hotel Room Monitor"
Related Features
Hardware

1.16 VIP Guest Call

Description
Call from VIP Guest station to Attendant can be served prior to normal Guest station.
Operation
Conditions

It is disabled as default and can be enabled through WMS

This feature is only available for Hotel Attendant.

VIP Guest type is set upon check-in process.
Related WMS Menu
Data Management > Hotel Information > Hotel General Configuration> "ATD Priority Answer at VIP Call"
Data Management > Hotel Information > Hotel Extension Attribute> "VIP Option"
Related Features
Hardware
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Issue 2.6