Ricoh SP 8400DN Field Service Manual page 455

Code
No.
-12003 Attempted registration without execution of a
confirmation and no previous registration.
-12004 Attempted setting with illegal entries for certification
and ID2.
-12005 @Remote communication is prohibited. The device has
an Embedded RC gate-related problem.
-12006 A confirmation request was made after the confirmation
had been already completed.
-12007 The request number used at registration was different
from the one used at confirmation.
-12008 Update certification failed because mainframe was in
use.
-12009 The ID2 in the NVRAM does not match the ID2 in the
individual certification.
-12010 The certification area is not initialized.
Error Caused by Response from GW URL
Code
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391 Two registrations for the same mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396 Mainframe ID for external RCG is illegal.
-2397 Incorrect ID2 format
-2398 Incorrect request number format
SP descriptions
•
SP5-816-201 (Remote Service: Regist Status DFU(SSP))
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external nor embedded RCG device is set.
1: The embedded RCG device is being set. Only Box registration is completed. In this status, this unit
cannot answer a polling request from the external RCG.
2: The embedded RCG device is set. In this status, the external RCG unit cannot answer a polling request.
Meaning
Meaning
Solution/ Workaround
the Inquiry or Registration.
Perform Confirmation before attempting the
Registration.
Check ID2 of the mainframe.
Make sure that "Remote Service" in User
Tools is set to "Do not prohibit".
Execute registration.
Check Request No.
Check the mainframe condition. If the
mainframe is in use, try again later.
Check ID2 of the mainframe.
Initialize the certification area.
Solution/ Workaround
Check the registration condition of the mainframe
Check the ID2 of the mainframe.
Check the Request No.
@Remote Settings
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