Troubleshooting - Chamberlain 942FP-10 User Manual

Erase/Reset
• To erase users:
NOTE: Erasing a user will erase ALL stored fi ngerprints. User
does NOT need to reprogram to opener.
1. Open cover and wait until Ready LED is lit.
2. Enrolled user must slowly and fi rmly
swipe fi ngerprint.
3. Press and hold the Enroll button for at least
6 seconds. The Pass LED and Fail LED will
fl ash for 15 seconds. During this time the
Resend button is active.After 15 seconds the
Enroll and Ready LEDs will light indicating
fi ngerprints are erased. The unit will return to
Enroll mode.
• To return unit to Factory Reset state:
NOTE: Factory reset state will erase ALL stored fi ngerprints.
This method should be used ONLY when an enrolled user is not
available as it requires user to reprogram unit to opener.
1. Open cover and wait until Ready 1 LED is lit.
2. Press and hold the Enroll button until all
LEDs turn off. Release button.
3. Again press and hold the Enroll 3 button
until the Ready and Enroll LEDs are lit and
not fl ashing.

Troubleshooting

• If no known enrolled users are available:
— The memory must be erased using the Factory Reset
process.
• If the unit does not recognize a swiped fi ngerprint:
— Ensure that the Ready LED is lit before you swipe.
— Ensure that fi ngerprint is swiped correctly
(See Tips for Success).
— Ensure that fi ngerprint is enrolled.
— Ensure that suffi cient pressure is being applied to sensor
strip (do not press too hard).
— Ensure that the sensor and fi nger are not wet.
• If the unit is in Enroll mode at power up:
— Complete enrollment process for initial user.
— The initial enroll process failed (signalled by a lit Enroll LED
and Fail LED) and must be repeated.
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• If enrolling new user and all LEDs fl ash and unit returns to
Ready mode:
— The memory is full. In order to add new user, the memory
needs to be erased. Refer to Erase User or Factory Reset.
• If the unit does not wake:
— A button may be stuck. Press Enroll and Resend buttons to
1 ensure free movement.
— The batteries may need to be replaced.
ENROLL
• If the Fail LED fl ashes during use:
— The batteries need to be replaced.
SEND ENROLL
PASS FAIL
NOTE: If sensor is dirty, user should wipe sensor with a clean
READY RETRY
fi nger. It is recommended that the sensor be periodically cleaned
with a lint-free cloth dampened with alcohol.
2
The Battery
3 To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
The batteries should produce power for at least one year.
Replace when the Fail LED fl ashes during use. The unit
requires 4 AAA batteries.
Dispose of old batteries properly.
1. Slide cover completely off.
2. Unscrew the two screws and remove the
1
battery cover.
ENROLL
3. Replace the batteries. Screw the battery
SEND ENROLL
cover back on.
PASS FAIL
READY RETRY
4. Slide cover back into place.
2
3
NOTICE: To comply with FCC and or Industry Canada (IC) rules, adjustment or modifi cations
of this receiver and/or transmitter are prohibited, except for changing the code setting or
replacing the battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
FOR SERVICE DIAL OUR TOLL FREE NUMBER:
1-800-528-9131
Replacement parts:
Cover
© 2008, The Chamberlain Group, Inc.
All Rights Reserved
Cover
Battery
Cover
Screws
ENROLL
SEND ENROLL
PASS FAIL
READY RETRY
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