Terms Of Guarantee - VIETA VM-BS29 User Manual

TERMS OF GUARANTEE

VIETA EUROPE S.A. guarantees its products for a period of 24 months. The
guarantee period starts on the date of purchase of brand new products that
have never been used by the first end user.
This guarantee covers any possible manufacturing flaws for any Vieta products
sold on Spanish territory by authorised distributors. Vieta products acquired in
other countries will be covered by the guarantee supplied by the local distributor.
This guarantee will only be valid when accompanied by an invoice for the
product that includes the client's name, the distributor and the date of purchase.
VIETA EUROPE S.A. agrees to repair any product with a problem occurring
during normal use as detailed in the user's manual and when being used for the
purpose for which it was designed.
The guarantee will not be extended because a component is changed or the
product is replaced.
INCIDENTS THAT ARE EXEMPT FROM GUARANTEE:
1. The guarantee period exceeds the stipulated time.
2. When the product has been handled by centres or personnel that are not
authorised by VIETA EUROPE S.A.
3. When the product has been damaged by incorrect handling or use for
purposes other than those it is intended for and that are not contemplated in the
user's manual, or when it has broken pieces, scratches,
cracks, wear and tear, damage produced by particles of paint, sand, water or
food within the unit..
4. This guarantee does not cover expenses or damages caused by transport.
5. Loss, robbery or accidents produced by fire, liquid, chemical substances,
excessive heat, inadequate ventilation, vandalism, electrical storms, incorrect or
excessive power supply, lightening, impact, other external forces, radiation. 6.
Any additional cost related to installing or uninstalling the product.
7. Products purchased outside Spanish territory or from distributors that are not
authorised.
8. The data contained on our products (photo files, music, digital support, etc.)
are not covered by the guarantee under any circumstance; it is the client's
responsibility to make back-up files before giving us the product. Likewise, any
incorrect configuration or installation of software or incompatibility issues with
hardware belonging to other equipment, including drivers and controllers.
9. Maintenance, repairs or parts replacement due to use and wear and tear.
10. Rechargeable and/or disposable batteries (life cycle depends on usage
frequency).
11. Small faults or variations in the quality of the product that do not affect its
value or the purpose for which it was created.
12. Negligence.
13. Accessories:
- Portable Bluetooth Speaker
- Micro USB cable for charging
- Aux In cable 3,5mm
- OTG cable
- Manual