Paper Does Not Feed Properly - Canon i900D Series Quick Start Manual

Problem Possible Cause
Cannot Print to Incorrect page size
End of Job selected
Not enough free
space on hard disk

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate paper
Feed Properly type used
Paper feed roller is
dirty
Paper Jams Paper Jams inside
the printer
Paper jams inside
the Photo Paper
Tray
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the Page Setup Page Setup tab in the Printer Properties dialog box (for Windows) or
Page Setup Page Setup
the Page Setup Page Setup dialog box (for Macintosh) to ensure that it matches the size of Page Setup Page Setup
the paper loaded.
Your operating system may be out of free disk space.
Check the available space on your computer's hard disk.
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid Print Media to Avoid"
Print Media to Avoid Print Media to Avoid
Follow the steps described below to clean the paper feed rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the paper feed roller.
1. Ensure that the printer is turned on and there is no paper loaded in the printer.
2. Hold the Resume Resume button down and release after the Power
Resume Resume
times.
The paper roller rotates as it cleans.
Repeat this cleaning operation three times.
3. Load a sheet of Letter plain paper in the printer.
4. Hold the Resume Resume Resume Resume button down and release after the Power
times, then feed the sheet of paper.
Repeat this operation three times.
If the printer still does not feed the envelopes or the post cards properly through
the printer, even after the cleaning operation, repeat the procedure.
1. Gently pull the jammed paper out of the sheet feeder slot or the paper output
slot, whichever is easier.
• If the paper tears and some of it is left in the printer, turn
the printer off, then open the front cover and remove the
piece of paper. Do not touch internal parts in the printer. If
you cannot reach or remove the torn paper, do not attempt
to disassemble the printer yourself. Contact the Customer
Care Center.
• If you cannot extract the paper, turn the printer off, and
then turn it back on. The remaining paper will be ejected
automatically.
2. Close the front cover and reload the paper into the sheet feeder, then press the
Resume button on the printer. Resume Resume Resume
Remove the paper according to the following procedure.
1. Remove the Photo Paper Tray.
2. Slowly pull the paper out if jagged paper remains in the sheet feeder slot.
• If you cannot pull the paper out, or if the paper tears and a
piece remains inside the printer, open the front cover and
remove it. Be careful not to touch the components inside
the printer.
• If you cannot pull the paper out, turn off the printer, and
then turn on the printer again. The paper will be
automatically ejected.
3. If any of the paper is sticking out of the Photo Paper Tray, reload it in the tray.
4. Reload the paper into the Photo Paper Tray.
5. Press the Resume Resume button.
Resume Resume
If you cannot remove the paper or the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.
Try This
Try This
on page 3.
Troubleshooting
Power lamp flashes three
Power Power
Power lamp flashes three Power Power
47