Canon i900D Series Quick Start Manual page 56

Problem Possible Cause
Paper Identification Paper Identification
Error not functioning
properly
Borderless Printing Incorrect paper
Error loaded
Errors on Photo Paper not loaded
Paper Tray
Incorrect paper size
selected
Continuing printing may result in poor print quality. To maintain print quality,
disable the Paper Identification function, and try printing again, if other printer
functions are working normally.
1. Open the Printer Properties Printer Properties dialog box.
Printer Properties Printer Properties
2. Click Maintenance Maintenance Maintenance Maintenance tab and then Custom Settings
3. Clear the check box on Identify paper type
Click OK OK OK OK when the confirmation message appears.
4. Click the Main Main tab and select the type of paper from Media Type
Main Main
5. Click OK OK OK, then try printing again. OK
1. Open the BJ Printer Utility BJ Printer Utility.
BJ Printer Utility BJ Printer Utility
2. Select Custom Settings Custom Settings Custom Settings Custom Settings from the pull-down menu.
3. Click Identify paper type Identify paper type to remove the check mark.
Identify paper type Identify paper type
4. Select Send Send Send Send, and then click OK
5. Open the Print Print dialog box. Print Print
6. Select Quality & Media Quality & Media from the pop-up menu.
Quality & Media Quality & Media
7. Select the correct paper type from Media Type
Ensure that the loaded paper is suitable for Borderless Printing.
If the error continues, disable Paper Identification, select the desired type of
paper, then try printing again.
Load paper in the Photo Paper Tray, ensure that the knob is turned to the left
until it points at the arrow on the Photo Paper Tray, and press the Resume
button.
See "Using the Photo Paper Tray Using the Photo Paper Tray" " " "
Using the Photo Paper Tray Using the Photo Paper Tray
Verify that the paper size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size Paper Size setting from within your application to ensure that it
Paper Size Paper Size
matches the size of the paper loaded.
- Check the Page Setup Page Setup tab in the Printer Properties Page Setup Page Setup
or the Page Setup Page Setup dialog box (for Macintosh) to ensure that it matches the
Page Setup Page Setup
size of the paper loaded.
Note To print from the Sheet Feeder, follow the procedure below.
For paper sizes smaller than B5 (7.1 x 10.1 in / 182 x 257 mm),
remove the Photo Paper Tray, and load the desired size of
paper in the Sheet Feeder.
For other sizes, turn the knob on the Photo Paper Tray to the
right, and then load the desired size of paper in the Sheet
Feeder.
Try This
Custom Settings Custom Settings. Custom Settings
Identify paper type and click Send
Identify paper type Identify paper type
OK. OK OK
Media Type, and then click Print Media Type Media Type
on page 25.
Printer Properties dialog box (for Windows) Printer Properties Printer Properties
Troubleshooting
Send.
Send Send
Media Type.
Media Type Media Type
Print. Print Print
Resume
Resume Resume
51