An Error Message Appears On The Screen - Canon i475D Series Quick Start Manual

An Error Message Appears on the Screen

Problem Possible Cause
Printer not ready
Error Writing /
Output to USBxxx
Paper is not loaded Load paper and press the Resume
Faulty connection
Printer port error
Printer port
settings and printer
interface do not
match
Printer driver is not
installed properly
Printer not ready
"Error No.: X300"
Printer not properly
connected
Your printer name
is not displayed in
the Printer List
Print Center. Print Center
Print Center Print Center
The Power Power Power Power lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.
Ensure that the printer cable is securely connected to the computer.
Verify the printer port status.
Double-click Universal Serial Bus (USB) controllers
dialog box, then double-click Canon i475D
Refer to the User's Guide for instructions on how to verify the status.
Ensure that the destination Printer Port is set to USB PRNnn (Canon i475D) or
USBnn (Canon i475D) (Where nn represents a number).
If the settings are not correct, follow the procedures described in the
Instructions
Refer to the
action to take.
Uninstall then reinstall the printer driver.
1. Click Start
Uninstall Uninstall. Uninstall Uninstall
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the
the printer driver.
If the Power Power Power lamp is off, turn the printer on. Power
If the Power Power Power lamp is flashing green, the printer is initializing. Wait until the Power
Power lamp stops flashing. Power Power Power
Ensure that the printer is securely connected to the computer.
1. Select Applications
2. Double-click the Print Center
Printer List Printer List of Printer List
3. Ensure that i475D
If i475D i475D is not displayed in the Printer List i475D i475D
Resume button.
Resume Resume
Note If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Universal Serial Bus (USB) controllers on the Device Manager
Universal Serial Bus (USB) controllers Universal Serial Bus (USB) controllers
Canon i475D to see the status. Canon i475D Canon i475D
and reinstall the printer driver.
User's Guide
for instructions on how to verify status and the correct
Start, and select All Programs All Programs (or Programs
Start Start All Programs All Programs
Note If you are using switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Applications Applications Applications from the Go Go menu. Go Go
Print Center icon in the Utilities Print Center Print Center
i475D is displayed in the Printer List
i475D i475D
Printer List, reinstall the printer driver. Printer List Printer List
Note If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.
Troubleshooting
Try This
Device Manager
Device Manager Device Manager
Programs), Canon i475D Canon i475D, and
Programs Programs Canon i475D Canon i475D
Easy Setup Instructions
Utilities Utilities folder. Utilities
Printer List.
Printer List Printer List
Easy Setup
and reinstall
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