Canon BJC-S9000 Quick Start Manual page 48

Problem Possible Cause
Printer tried Printhead
to print but clogged
no ink on
paper
(continued) Printhead may
need to be
replaced
Troubleshooting Printed Output
Problem Possible Cause
Printed One or more ink
colors are tanks installed in
incorrect the wrong
position
Incorrect Color
Adjustment
setting
Print Quality is
improperly set
Incorrect media
type
Print Mode is
improperly set
Verify that the printhead is working properly. If necessary, perform 3
to 4 printhead cleanings, then try printing again. See "Cleaning the
Printhead" on page 26.
Verify that the printhead is working properly. See "Printing a Nozzle
Check Pattern" on page 24 or "Cleaning the Printhead" on page 26. If
cleaning the printhead does not resolve the problem, contact the
Customer Care Center.
Verify that each ink tank is lined up with the correct color label in the
printhead. See "Replacing Ink Tanks" on page 22. If ink tanks were
placed in the incorrect color slots in the printhead, after switching the
tanks to their correct slots, perform at least two printhead cleanings to
remove the incorrect residual colors from the printhead. For
procedures, see "Cleaning the Printhead" on page 26.
Windows
1. On the Main tab of the S9000 Properties window, confirm
that Color Adjustment is set to Auto.
2. If Manual is set, click the Defaults button on the Manual
Color Adjustment window.
Windows
On the Main tab of the S9000 Properties window, select the
appropriate Print Quality setting: High, Standard, Draft or
Custom.
Mac OS
In the Print dialog box, click the Manual icon, then click the
Details button. In the Detailed Setting window, move the Print
Quality slider to select your preferred output quality.
Windows
On the Main tab of the S9000 Properties window, confirm that
the Media Type selected matches the paper loaded.
Mac OS
In the Print dialog box, confirm that the Media Type selected
matches the paper loaded.
Mac OS
In the Print dialog box, select the appropriate Print Mode setting.
Troubleshooting
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