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RHEEM ELECTRIC DOMESTIC MAINS PRESSURE
WATER HEATER WARRANTY – NEW ZEALAND ONLY
ELECTRIC WATER HEATERS 312025 MODEL
2.5
Where the unit is installed in a position that does not allow safe or ready
access, the cost of that access, including the cost of additional materials
handling and/or safety equipment, shall be the owner's responsibility. In other
words, the cost of dismantling or removing cupboards, doors, walls, roofs or
trap doors and the cost of any special equipment to bring the unit to floor or
ground level or to a serviceable position is not covered by this warranty.
2.6
This warranty only applies to the original and genuine Rheem unit in its original
installed location and any genuine Rheem replacement parts. It does not cover
any plumbing, gas fitting or electrical parts supplied by the installer, that are
not an integral part of the unit, e.g. pipe-work, pressure limiting valve, stop
valves, non-return valves, electrical switches, pumps and fuses.
2.7
The Rheem warranty does not cover faults that are a result of:
a) Accidental damage to the unit or any component, for example Acts of God
such as floods, storms, fires, lightning strikes and the like and Third party
acts or omissions.
b) Misuse or abnormal use of the unit.
c) Installation or use not in accordance with the Owner's Guide and
Installation Instructions, New Zealand Building Code requirements or with
relevant statutory and local requirements including failure to install a
properly drained safe tray where required by the owners guide and
installations.
d) Connection at any time to a water supply that does not comply with the
water supply guidelines as outlined in the Owner's Guide and Installation
Instructions, or poor water quality outside the limits specified in the owners
guide and installation instructions.
e) Repairs, attempts to repair or modifications to the unit by a person other
than Rheem Service or a Rheem Accredited Service Technician.
f)
Faulty plumbing or faulty power supply.
g) Failure to maintain the unit in accordance with the Owner's Guide and
Installation Instructions.
h) Transport damage.
i)
Fair wear and tear from adverse conditions (for example, corrosion).
j)
Cosmetic defects.
2.8
If you require a call out and we find that the fault is not covered by the Rheem
warranty, you are responsible for Rheem Service Centre call out costs. If you
wish to have the relevant component repaired or replaced by Rheem that
service will be at your cost.
2.9
Rheem may reject a claim under this warranty in its sole discretion if a third
party solar diverter is connected to the water heater.
5
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