Related Manuals for Rheem STELLAR 850 Series
Summary of Contents for Rheem STELLAR 850 Series
- Page 1 Owner’s Guide Installation Instructions Gas Domestic Outdoor Water Heater 850 series 330, 360 models This water heater must be installed and serviced by a qualified person. Please leave this guide with the householder.
- Page 2 DO NOT leave this guide inside of the cover of the water heater, as it may interfere with the safe operation of the water heater or ignite when the water heater is turned on. RHEEM AUSTRALIA PTY LTD A.B.N. 21 098 823 511 www.rheem.com.au, www.rheem.co.nz...
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Page 3: Table Of Contents
Rheem warranty. We recommend you read pages 9 to 26, and the terms of the Rheem warranty on pages 4 to 8. The other pages are intended for the installer but may be of interest. -
Page 4: Warranty
The decision of whether to repair or replace a faulty component is at Rheem’s sole discretion. If you require a call out and we find that the fault is not covered by the Rheem warranty, you are responsible for our standard call out charge. If you wish to have the relevant component repaired or replaced by Rheem, that service will be at your cost. - Page 5 Rheem warranty. Where the water heater is installed outside the boundaries of a metropolitan area as defined by Rheem or further than 25 km from either a regional Rheem branch office or an Accredited Rheem Service Agent’s / Centre's office, the cost of transport, insurance and travelling between the nearest branch office or Rheem Accredited Service Agent’s / Centre’s office and the installed site...
- Page 6 2.10 If the water heater is not sized to supply the hot water demand in accordance with the guidelines in the Rheem water heater literature, any resultant fault will not be covered by the Rheem warranty. 2.11 In New Zealand this warranty excludes to the extent permissible all implied...
- Page 7 3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:...
- Page 8 5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY If you wish to make a claim under this warranty, you need to: a) Contact Rheem on 131031 in Australia or 0800 657 335 in New Zealand and provide owner’s details, address of the water heater, a contact number and date of installation of the water heater or if that’s unavailable, the date...
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Page 9: Safety, Warnings, Installation Notes
The water heater must not be operated unless each of these devices is fitted and is in working order. The Rheem warranty may not cover faults if relief valves or other safety devices are tampered with or if the installation is not in accordance with these instructions. - Page 10 Instructions. • Servicing of a water heater must only be carried out by qualified personnel. Phone Rheem Service or their nearest Accredited Service Agent. • Only a person qualified to install or service a water heater can drain the water heater, if this is required.
- Page 11 (6) months may result in the water heater cylinder failing. If water does not flow freely from the drain line when the lever is lifted, then the water heater must be checked. Phone Rheem Service or their nearest Accredited Service Agent / Centre to arrange for an inspection.
- Page 12 SAFETY, WARNINGS, INSTALLATION NOTES INSTALLATION NOTES This water heater must be installed: • by a qualified person, • in accordance with the installation instructions, • in compliance with the Plumbing Code of Australia (PCA) and Plumbing Standard AS/NZS 3500.4, ▪ This water heater is suitable for outdoor installation only. ▪...
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Page 13: About Your Water Heater
Its use in an application other than this may shorten its life. MODEL TYPE ® The Rheem water heater model you have chosen is suitable for outdoor installation only. The model is a high efficiency, quick recovery 850 series Stellar™ natural gas water heater. - Page 14 ABOUT YOUR WATER HEATER HOTTER WATER INCREASES THE RISK OF SCALD INJURY This water heater can deliver hot water at temperatures up to 65°C depending upon the thermostat setting, sufficiently hot to cause severe scalding. Water at these temperatures may have been plumbed to fixtures where water hotter than 50°C is allowed, such as the kitchen and laundry.
- Page 15 ABOUT YOUR WATER HEATER PRECAUTIONS The water heater must be maintained in accordance with the Owner’s Guide and “Maintenance Requirements” Installation Instructions. Refer to on page 17 and “Anode Inspection and Replacement” on page 20. If this water heater is to be used where an uninterrupted hot water supply is necessary for your application or business you should ensure that you have back-up redundancy within the hot water system design.
- Page 16 ABOUT YOUR WATER HEATER DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER? The water heater is suitable for most public water supplies, however some water chemistries may have detrimental effects on the water heater, its components “Water Supplies” and fittings. Refer to on page 19.
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Page 17: Maintenance Requirements
Agent / Centre. Note: The service and routine replacement of any components, if required, are not included in the Rheem warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater. - Page 18 Note: The major service and routine replacement of any components, such as an anode and relief valve(s), are not included in the Rheem warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater.
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Page 19: Water Supplies
Rheem warranty. In addition, the use of an incorrect colour coded anode may shorten the life of the water heater cylinder. - Page 20 WATER SUPPLIES TOTAL DISSOLVED SOLIDS (TDS) mg/L 2500 (CONDUCTIVITY - μS/cm) (60) (215) (570) (860) (3570) Green Black Blue Blue above 2500 mg/L (3570 μS/cm), warranty applies to a vitreous enamel lined water heater cylinder if the correct coloured anode no warranty applies to a is used for the TDS / conductivity level of the water vitreous enamel lined...
- Page 21 Where the saturation index exceeds +0.40, the water is very scaling. An expansion control valve must be fitted on the cold water line after the non-return valve to protect and for the Rheem warranty to apply to the temperature pressure relief valve and water heater cylinder.
- Page 22 The water heater and its components are not suitable for certain water chemistries. Those chemistries are listed below. If the water heater is connected at any time to a water supply with the following water chemistry, the Rheem warranty will not cover any resultant faults on the components listed below:...
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Page 23: Save A Service Call
Warning: Hotter water increases the risk of scald injury. • Water heater size Do you have the correct size water heater for your requirements? The sizing guide in the Rheem sales literature and on the Rheem website (www.rheem.com.au) suggests average sizes that may be needed. - Page 24 - then stops until water reheats The gas control must be turned off using the knob on top of the gas control “Close Down Procedure” thermostat (refer to on page 45). Phone Rheem Service or nearest Accredited Service Agent / Centre to arrange for inspection.
- Page 25 SAVE A SERVICE CALL CAN’T LIGHT THE PILOT FLAME • Is there gas to the water heater? Check the gas isolation valve on the gas supply line is open. • Is there a normal gas supply to the rest of the premises? Try lighting another gas appliance to check.
- Page 26 Has your water heating tariff rate been increased by your gas retailer since your previous bill? IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE RHEEM SERVICE OR THEIR NEAREST ACCREDITED SERVICE AGENT / CENTRE.
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Page 27: Installation
INSTALLATION THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY. THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING. This water heater is for connection to natural gas only. Check the water heater is suitable for the gas type available. (refer to the rating label on the water heater). INSTALLATION STANDARDS The water heater must be installed: •... - Page 28 INSTALLATION Note: Australian Standard AS 3498 and New Zealand Building Code Clause G12 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in potable water. This water heater can satisfy these AS 3498 and Clause G12 requirements provided it is operating and the thermostat setting is 60°C or higher, including when it is used as an in-series booster water heater for a solar water heater.
- Page 29 INSTALLATION The water heater must be located to ensure that the location of the flue terminal complies with the requirements of AS/NZS 5601.1. As a guide the following requirements are extracted from the Gas Installations Standard. The distances are measured along the wall behind the water heater. •...
- Page 30 INSTALLATION TANK WATER SUPPLY If the water heater is supplied with water from a tank supply and a pressure pump system is not installed, then the bottom of the supply tank must be at least 1 m above the highest point of the hot water plumbing system, including the water heater.
- Page 31 INSTALLATION HOT WATER DELIVERY This water heater can deliver hot water at temperatures up to 65°C, sufficiently hot to cause severe scalding. Water at these temperatures may be plumbed to fixtures where water hotter than 50°C is allowed, such as the kitchen and laundry. The installing plumber may have a legal obligation to ensure the installation of this water heater meets the water temperature delivery requirements of the Plumbing Code of Australia and New Zealand Building Code Clause G12 so that...
- Page 32 INSTALLATION CIRCULATED HOT WATER FLOW AND RETURN SYSTEM If a Rheem water heater is to be installed as part of a circulated hot water flow and return system, a storage water heater able to provide a hot water outlet temperature of at least 60°C must be used. Note: The thermostat must always be set to at least 60°C.
- Page 33 Rheem warranty. In addition, the use of an incorrect colour coded anode may shorten the life of the water heater cylinder.
- Page 34 INSTALLATION TYPICAL INSTALLATION – OUTDOOR LOCATION Installation Typical - Stellar Gas Domestic Water heaters Hourly Min. Test Max. Main Pilot Point Gas Injector Gas Details Injector Consumption Pressure Pressure Pressure Orifice Number (MJ) (kPa) (kPa) (kPa) (mm) 330, 360 330, 360 330, 360 330, 360 330, 360 330, 360 ...
- Page 35 INSTALLATION DIMENSIONS AND TECHNICAL DATA Dimensional Diagram Stellar 850 series 330 360 models Domestic Gas Outdoor Water Heaters Model 850 330 850 360 Storage capacity litres Hourly recovery litres (natural gas @ 45°C rise) First hour capacity litres Mass (tank)
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Page 36: Connections - Plumbing
CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in compliance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. All gas work must be carried out by a qualified person and in compliance with the Standard AS/NZS 5601.1, all local codes and regulatory authority requirements. - Page 37 CONNECTIONS – PLUMBING This water heater is intended to be permanently connected to the water mains and not connected by a hose-set. A braided flexible hose or semi-flexible connector may be used for connection to the water heater, where permitted by AS/NZS 3500.4.
- Page 38 CONNECTIONS – PLUMBING EXPANSION CONTROL VALVE Local regulations may make it mandatory to install an expansion control valve (ECV) in the cold water line to the water heater. In other areas, an ECV is “Water Supplies” required if the saturation index is greater than +0.4 (refer to page 19).
- Page 39 Warning: Always isolate the water heater before pressure testing the gas supply system. Disconnect the water heater after the isolating cock to prevent the risk of serious damage to the gas control. The Rheem warranty does not cover damage of any nature resulting from failure to observe this precaution.
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Page 40: Commissioning
COMMISSIONING TO FILL AND TURN ON THE WATER HEATER The gas pilot or burner must not be lit until the water heater is filled with water. • Open all of the hot water taps in the house (don’t forget the shower). •... - Page 41 COMMISSIONING GAS INLET PRESSURE IMPORTANT – CHECK the gas supply pressure at the inlet to the water heater with the water heater and all other gas burning appliances in the premises operating (burners alight). The minimum gas supply pressure is: Natural Gas 1.13 kPa If this minimum cannot be achieved, it may indicate the meter or the gas line to...
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Page 42: Lighting The Water Heater
Use only your hand to turn the gas control knob, never use tools. If the control knob will not turn by hand, call Rheem Service or a qualified service technician. Force or attempted repair may result in a fire or explosion. - Page 43 TURN the gas control knob fully clockwise to the “⚫” (off) position. Refer to the image above. Note: Pilot indicator needle must be in the red zone. If not, call Rheem Service or a qualified service technician. WAIT 5 minutes so any build-up of unburnt gas can escape.
- Page 44 LIGHTING THE WATER HEATER RELEASE the gas control knob and CHECK that the indicator needle is still in the green zone. If the needle returns to the red zone go back to Step 1. Note: The next step will light the main burner if the water needs heating. The flames may be noisy at first.
- Page 45 Rheem Service or their nearest Accredited Service Agent / Centre. • If unable to get the water heater working properly, contact Rheem Service or their nearest Accredited Service Agent / Centre. • When satisfied everything is working properly instruct the user in the correct method of operation.
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Page 46: Draining The Water Heater
DRAINING THE WATER HEATER Warning: Exercise care, as water discharged from the water heater may be of a very high temperature. To drain the water heater: • “To Turn Off The Water Heater” Turn off the water heater (refer to page 41). - Page 47 This page is intentionally blank.
- Page 48 Revision Date: 2021 June 122636F...