Troubleshooting - Brother XL-2121 Operation Manual

Troubleshooting

If the machine stops working properly, check the following possible problems.
If the problem it still there, contact your retailer or the nearest authorised service center.
Symptom
The machine is not plugged in.
The main power switch is turned off. Turn on the main power switch.
The sewing
The bobbin-winder shaft is pushed
machine does
to the right.
not work.
You have not used the foot control-
ler properly.
The needle is not fitted properly.
The needle clamp screw is loose.
The needle is bent or blunt.
You have not used the right combi-
nation of fabric, thread and needle.
The presser foot you are using is not
appropriate for the type of stitch that
you want to sew.
The upper thread tension is too tight. Loosen the upper thread tension.
You are pulling the fabric too much.
The needle
You have not fitted the spool prop-
breaks.
erly.
The area around the hole in the nee-
dle plate is scratched.
The area around the hole in the
presser foot is scratched.
The shuttle is scratched.
You have not used a bobbin that has
been designed for this machine.
Possible cause How to put it right
Plug the machine in.
Move the bobbin-winder shaft to the
left.
Use the foot controller properly.
Fit the needle properly.
Use the screwdriver to firmly tighten
the screw.
Replace the needle.
Choose a thread and needle that are
appropriate for the type of fabric.
Attach the presser foot that is correct
for the type of stitch that you want to
sew.
Lightly guide the fabric.
Fit the spool properly.
Replace the needle plate.
Contact your retailer or the nearest
authorized service center.
Replace the presser foot.
Contact your retailer or the nearest
authorized service center.
Replace the shuttle.
Contact your retailer or the nearest
authorized service center.
Incorrect bobbins will not work
properly. Only use a bobbin that has
been designed for this machine.
Reference
page 10
page 11
page 18
page 11
page 12
page 11, 12
page 29
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page 28
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page 23, 27
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page 18
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