Guarantee Charter - Decathlon BTWIN User Manual And Guarantee

Decathlon offers a limited guarantee on its bicycles against defects in material
and workmanship as specified in the terms below.
Guarantee period:
• Lifetime for the frame, stem and handlebars (excluding carbon frames, stems
and handlebars).
• Two (2) years for other components, paint and labor.
Coverage of the guarantee
• Absent of shocks, the product should not be damaged in normal conditions of
use.
• The product should be used in compliance with instructions and regularly
maintained by our workshops.
• Applies only to original parts that have not been replaced by non-approved
third party components.
Exclusion from the lifetime guarantee
• Damages caused by a third party or the result of user's intentional fault.
• Damages resulting from maintenance or use not compliant with the
manufacturer's
• Small components (bulbs, cables and housing, toe clips, plates, chain, rim,
spindles...) and their replacement.
• Any product that has been modified outside our workshops.
• Original parts replaced by non-approved third party components.
• Damages caused by fire, lightning, storm, vandalism or non-secure transport by
a third party.
GUARANTEE
instructions,
user's
or negligence.