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8.
Faults, Troubleshooting and Customer Service
8.1 Fault analysis and actions
In the event of damage, cordon off the danger zone over a wide area!
Always exercise caution as severe burns may be sustained over the
whole body
Gefahr
Fault
Cause
Leakage
- glass/mica break
- packing set not tight
- seal not tight
No water
- shutoff valves are
column
not open
visible in
- inlet or outlet pipe is
the gauge
blocked
- connection bores in
the gauge are
blocked
To put the level gauge back into operation, see section 8.
8.2 Technical customer service
Our competent team at IGEMA GmbH will be happy to answer any questions you may have.
In order to be able to ensure smooth service, please provide the following details:
•
Date of manufacture + order number
•
Device type
You can find the details on the type plate of your gauge. As soon as you have described your
question or fault, our customer service will immediately seek a solution. If repairs or
maintenance are due, we shall make you a proposal for the type and date for the work.
22
Action
1. Close shutoff
valves
2. Slowly open drain
valve
(Depressurise
gauge)
1. Close shutoff
valves
2. Slowly open drain
valve
(Depressurise
gauge)
Possible
troubleshooting
- replace glass/mica
shield
- replace packing set /
seal
- retighten screw
connections
- carefully open shutoff
valves.
- clean inlet and outlet
pipes
- clean gauge
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