MedeaWiz Sprite DV-S1 User Manual page 34

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play on your PC but not on the Sprite®. Refer to the chart on page 31 for maximum bit rates and
CODEC's supported. Some other pixel sizes will play with various results. Some people are using
1024 x 768 for projectors.
The Sprite® will not play 4K video files. Files with pixel sizes of 3840 x 2160 or 4096 x 2160 are
4K. Please convert the files down to 1920 x 1080 sizes using video editing software.
No video output on my monitor
If you do not see any video or Setup Menu displayed: Verify the blue power LED is on. Try
pressing the HDMI or AV keys on the remote to switch the outputs. Verify the monitor is set to
the input used. Verify the monitor and HDMI cable are good by swapping or trying another
device on the input.
My Sprite® feels warm to the touch
The Sprite's aluminum housing is designed to be part of the heat management system. The internal
microprocessor has a solid copper heatsink that transfers heat to the outside air through the housing.
While it is normal for the Sprite® to feel warm, if the ambient temperature is well over 100F (40C), extra
heat management may be desired. Simply placing the Sprite® flat on a metal surface can reduce the
temperature. A clean, unpainted aluminum plate, at least 12 x 12 inches (30 x 30 CM) works well.
Should I use an SD card or USB drive to hold the video files?
While files will play from the USB port from a USB drive, some HD video may not play well from
some USB drives. For high bit rate files we recommend using the SD port with an SD card of
sufficient speed to match your video file's bit rate. For some HD video files a Class 4 may be ok,
while others may need a faster Class 6 or Class 10. Test your video.
I accidentally changed the language and now I can't read the Setup Menu
You can reset the Sprite® to factory defaults without viewing the monitor by these steps:
1) Remove the power plug for 10 seconds and then restore power
2) Wait 10 seconds or longer for start-up to finish
3) Press the Setup key on the remote control
4) Press the down arrow key 7 times
5) Press the Enter key 2 times
Do I have to name the files with those numbers or can I use names?
A) For Play Mode = Video Control Mode or Audio Control Mode (any Trigger or Serial Control use):
The Sprite® searches for the 000 to use as the looping file, and searches for 001 to use as the trigger.
However, you can name them this way:
000.myfilename.xxx or 001.someverylongnamefile.xxx
MedeaWiz® Sprite®
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