Page 2 Cisco SPA112 and the Phone Adapter Configuration Utility are copyrighted by Cisco, Inc. All other copyrights and trademarks are the properties of their respective owners.
Page 3: Table Of Contents
Contents Contents ............1 List of Figures .
Page 4 Add Credentials ..........29 Edit Credential .
Page 5 Emergency All Call Paging ......... . 88 Facility Paging .
Page 6 List of Figures Figure 1. Login Page ............5 Figure 2.
Page 7 Figure 42. Tones Page........... 62 Figure 43.
Page 8 Figure 88. Routines Button ..........124 Figure 89.
Page 9 List of Tables Table 1. UI Icons ............8 Table 2.
Page 10: Contents
Introducing the C4000 System Nyquist C4000 is an Internet Protocol-based (IP) solution for commercial paging and audio distribution applications. It provides a quick way to manage music programming, pages, announcements, and display messages—all can be easily configured to meet your facility’s unique needs.
Page 11: Installing Certificate Authority On Windows System
The server’s digital certificate is sent to the client (e.g., a web browser) to authenticate the identity of the C4000 web server. The client then uses the CA to authenticate the server’s digital certificate, which verifies that the client is connecting to a valid server. If you do not install the CA, the browser will display a warning that it was unable to authenticate the server by displaying a red ”Not secure”...
Page 12: Installing Certificate Authority On Mac System
Note: You can also download and install the Certificate Authority using a PowerShell command prompt or script, which involves fewer steps. Execute the following PowerShell commands, replacing <server> with the IP address of the Nyquist server: • Invoke-WebRequest -Uri http://<server>/ssl/bogenCA.crt -OutFile $env:TEMP\bogenCA.crt •...
Page 13: List Of Figures
From your Chrome browser, type in the address http://<server>/ssl/bogenCA.crt bar, where <server> is the Nyquist system server’s IP address (for example, http:// 192.168.1.0/ssl/bogenCA.crt When prompted, select Download. If prompted, verify your identity and enter your Personal Identity Number (PIN). Type the certificate name and select OK to install it. Verify the installation by selecting Settings >...
Page 14: Figure 1. Login Page
Select Login Figure 1. Login Page Figure 2. C4000 Dashboard Note: The Nyquist system does not support opening multiple instances, or tabs, of the Nyquist Web UI for the same user.
Page 15: Figure 3. Dashboard Areas
Figure 3. Dashboard Areas The Dashboard allows you to perform communications activities, view this week’s sched- ules, and perform audio distribution. The navigation bar (left) on the dashboard (Figure 3, "Dashboard Areas"), lists only those areas and features of the C4000 system that you can access based on your assigned role. Note: The navigation bar does not appear if you are not authorized to make changes to the C4000 configuration.
Page 16: List Of Tables
When Maps is licensed and configured for a C4000 system and you have the proper per- missions, you can view the Maps panel from the dashboard, below the Messages panel. At the top of the dashboard, displayed messages provide system information, such as any stations or devices connected to your server that now appear to be disconnected or unavailable.
Page 17: Getting Help
Getting Help Help is available through the C4000 Admin Web UI and through Bogen’s Technical Sup- port. Technical Support is available between 8:30 am and 6:00 pm, and on-call until 8 pm, Monday through Friday. Technical Support contact information is as follows:...
Page 18: Managing Audio
Online help is accessed from the menu that appears in the upper right portion of the Admin Web UI’s navigation pane. The menu contains the following options: • About—Displays the version number and contact information for Bogen Communica- tions, Inc.
Page 19: Audio Distribution
Audio Distribution Suppose you want to use an audio source, such as a radio station accessed via the Inter- net, in a cafeteria but prevent that source from being played in a conference room. This feature, called Audio Distribution, can be turned on by zone (an area or group of stations) or stations (group of devices such as VoIP speakers).
Page 20: Managing Line-Input Sources
Managing Line-Input Sources Figure 8. Line-Input Sources If your Nyquist system uses two-channel or four-channel audio power amplifiers or MMPAs, these stations appear as sources for Line-Input when creating Audio Distribu- tion.
Page 21: Figure 9. Available Channels For An Mmpa
Figure 9. Available Channels for an MMPA The available Input Channel selections can range from 1 or 2 for an amplifier or 1 to 4 for an MMPA. Figure 10. Line Input for NQ-A4300 Audio Power Amplifier The amplifiers and MMPAs must be configured at the device, using either XLR or Phoenix (but not both) as the input.
Page 22: Managing Songs
Managing Songs The songs feature allows you to select songs that can be added to a playlist; the playlist can then be selected to play manually or during scheduled events such as lunch time. You can store songs on a USB memory stick; these songs can then be played via the playlists feature (see "Playing Songs Directly from a USB Memory Stick”...
Page 23: Playing Songs Directly From A Usb Memory Stick
Table 2. Songs Page Parameters (Continued) Genre Displays the music genre, or category, for the song. Year Displays the year the song was recorded. Playback Allows you to manually play the song. Selecting the Menu icon in this field also allows you to download and save the song.
Page 24: Adding Songs
On the navigation bar, expand Audio. Select Songs. Select the Add icon. From the Add Song page, ensure Multiple Songs is set to Yes. Insert the memory stick. For the File Upload parameter, select Choose file and navigate to the USB memory stick.
Page 25: Figure 12. Add Song Page
Figure 12. Add Song Page To add a song file: On the navigation bar, expand Audio. Select Songs. On the Songs page, select the Add icon.
Page 26: Figure 13. Adding Multiple Songs
Note: If the imported song file contains metadata, Nyquist automatically fills in the Title, Artist, Album, Track Number, Year, and Genre after you click Save. If no metadata exists, the song Title is set to Untitled and the other parameters are left blank. Most MP3 files do contain metadata.
Page 27: Editing Song Information
Table 3. Add Song Page Parameters (Continued) Playlists Select the playlists that you want to add the song to. You can select multiple playlists, select all playlists by selecting Add All, or use the Clear button to remove the playlists. File Upload Select Choose file and navigate to select the file to upload.
Page 28: Deleting A Song
Deleting a Song Through the Songs page, you can delete a song from your C4000 system. If you delete a song that is in a Playlist, the song is automatically removed from the Playlist. To delete a song: On the navigation bar, expand Audio. Select Songs.
Page 29: Creating A Playlist
Table 5. Playlists Page Parameters Manage When selected, this option displays the songs that can be dragged and dropped to and from the playlist. Name Displays the user-provided name for the playlist. Note: Valid characters include uppercase letters (A-Z), low- ercase letters (a-z), numerals (0-9), space, and the following special characters: !@$*?-.,.
Page 30: Figure 15. Add Playlist Page
Figure 15. Add Playlist Page To add a playlist: On the navigation bar, expand Audio. Select Playlists. Select the Add icon. On the Add Playlist page, complete parameters for this playlist. (See Table 6, “Add Playlist Parameters,” on page 22.) Select Save...
Page 31: Adding Songs To A Playlist
Table 6. Add Playlist Parameters Name Displays the user-provided name for the playlist. Note: Valid characters include uppercase letters (A-Z), low- ercase letters (a-z), numerals (0-9), space, and the following special characters: !@$*?-.,. Scheduled Audio When enabled, the playlist audio repeats after all songs have been played.
Page 32: Changing Song Order In A Playlist
Figure 16. Manage Playlist Page To add songs to a playlist: On the navigation bar, expand Audio. Select Playlists. On the Playlists page, select the Manage icon next to the playlist that you want to add songs to. On the Manage Playlist page, drag and drop the song you want to add from the Songs field to the Playlist field.
Page 33: Deleting A Song From A Playlist
Select Save. Deleting a Song from a Playlist You can use the Manage tool to remove a song from a playlist To delete a song from a playlist: On the navigation bar, expand Audio. Select Playlists. On the Playlists page, select the Manage icon next to the playlist. Drag and drop the song from the Playlist field to the Songs field.
Page 34: Using Internet Radio Services
Using Internet Radio Services Through the Internet Radio Services, you can add online content, such as music services and Internet radio, using Airable by TuneIn. With this service, you can listen to live radio stations and add media catalogs and music services without updating devices or soft- ware.
Page 35: Adding A Source
Select Internet Radio Services. The following parameters in Table 7 appear for each source configured for your C4000 system: Table 7. Internet Radio Services Station Displays the icon, name, and description of the radio sta- tion. Codec Displays how the streaming media is compressed and decompressed.
Page 36: Table 8. Radio Source Parameters
Table 8. Radio Source Parameters Local stations Select to view a list of stations near your location. Popular stations Select to view stations considered to be the most popular. Trending Select to view the stations that are gaining momentum. High quality Select to view the stations with a high sound quality.
Page 37: Deleting A Source
Genres Displays a list of genres, such as Blues and Pop, which you can select to drill down genre choice even further. Stations Displays categories for stations, such as Country, which you can select to drill down to select a specific album or song. My Stations Displays radio stations that you added through the SOUNDMA- CHINE website.
Page 38: Managing Credentials
Managing Credentials If you have been assigned permissions, you can view, add, edit, and delete logon creden- tials needed to access the SOUNDMACHINE service. For information about roles and permissions, refer to the Nyquist C4000 System Adminis- trator Guide. View Credentials The Credentials list allows a quick view of the users who have logon credentials.
Page 39: Edit Credential
Figure 19. Add Credential To create an account: On the navigation bar, expand Audio. Select Internet Radio Services. Select Credentials. Select the Add icon. Complete the parameters on the Add Credential page (see Table 10). Select Save. Table 10. Add Credential Parameters Name Use the drop-down arrow to select the name of the service.
Page 40: Delete Credentials
Figure 20. Edit Credential To edit an account: On the navigation bar, expand Audio. Select Internet Radio Services. Select Credentials. Select the Edit icon next to the account that you want to edit. Make the desired changes on the Edit Credential page (see Table 11). Select Save.
Page 41: Soundmachine Sign Up
• Select Credentials; then select the Add icon. Select Sign Up. When the SOUNDMACHINE and BOGEN page appears, follow the on-screen instruc- tions. Using SOUNDMACHINE Music Selection Schedules Schedules that you create using the SOUNDMACHINE web-based UI appear as Music Selection Schedules in the C4000 Admin Web UI.
Page 42: Creating An Audio Distribution
Creating an Audio Distribution Figure 21. Audio Distribution Portion of Dashboard To use the Audio Distribution feature, you must have the Audio Distribution CoS config- uration on your station and must be assigned a role that has permissions to create Audio Distribution.
Page 43: Starting And Stopping Audio Distribution
Select the Zones and Stations. If you select Line-Input as the Input Source/Playlist, select the Amplifiers/Matrix Mixers and Input Channel. If you select a playlist and want to shuffle the song order, set Shuffle to Yes. Select Save. To end the playing of audio, select the Stop icon next to the playlist. Table 12.
Page 44: Figure 23. Audio Distribution Play Icon
Figure 23. Audio Distribution Play Icon To manually start and stop Audio Distribution: If not already on your dashboard, select Dashboard from the navigation bar. Select the Play icon next to the Audio Distribution that you want to launch. To end the playing of audio, select the Stop icon next to the playlist.
Page 45: Figure 24. Adding Scheduled Audio
Figure 24. Adding Scheduled Audio To automatically schedule audio as part of an event, follow the steps for creating an event, ensuring that you set the Scheduled Audio for the playlist, MMPA channel, or amplifier to be used for this event. For information about creating an event, refer to the Nyquist C4000 System Administrator Guide.
Page 46: Figure 25. Adding Audio-Dist Trigger
Figure 25. Adding Audio-Dist Trigger The Routines feature lets you automatically launch one or more actions using Audio Dis- tribution (Audio-Dist) as a trigger. For example, maybe you want a bell or tone to sound in the kitchen when the lunchtime music begins to alert kitchen staff that orders will soon be coming.
Page 47: Other Features And Audio Distribution
You can create a routine with an action of either Audio-Dist-Start to start audio distribu- tion or Audio-Dist-Stop to stop audio distribution. You also can allow third-party systems, such as access control systems, to launch a rou- tine via I/O Controller Input Contact closure, or you can remotely launch a routine using the Routines API.
Page 48: Figure 27. Audio Distribution Enabled
Figure 27. Audio Distribution Enabled A popup window also appears when you stop Audio Distribution. Figure 28. Audio Distribution Disabled When Audio Distribution is enabled, an informational message appears in the Messages window of the Admin Web UI dashboard, indicating the song that is currently playing and to which speakers (all or selected) and zones audio is playing.
Page 49: Using Announcements
Using Announcements Announcements are prerecorded audio files that can be scheduled to play during specific times and in specific zones, played manually via the dashboard, or played via routine actions. Announcements can be either normal announcements, such as prerecorded announcements about upcoming site events, or emergency announcements, such as pre- recorded shelter-in-place announcements that can be played during events such as tor- nado warnings or active shooter scenarios.
Page 50: Figure 30. Announcement Icon
Figure 30. Announcement Icon Under Tones/Announcements, select Announcement. Figure 31. Announcement Page On the Announcement page, use the Zones drop-down menu to select the zone where the announcement will play. Select the announcement that you want to launch.
Page 51: Figure 32. Announcement Page With Stop Button
Figure 32. Announcement Page with Stop Button If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password. If prompted, enter 1 for confirmation. To end the announcement, select Stop (or Close, if the Dial Pad is displayed). You also can stop an announcement by performing the following steps: Under Tones/Announcements, select Stop Announcement.
Page 52: Facility Announcement
If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password. Facility Announcement If your system is configured with multiple facilities, you can use the Facility Announce- ment feature to play a predefined announcement at any one or more facilities. Because the announcement will play simultaneously but independently at each facility, there are several behaviors of which the user should be aware: •...
Page 53: Figure 33. Facility Announcement
for continuous play (i.e., “Times to Play” equal to zero) if they will be used for multi-facility announcements. Figure 33. Facility Announcement To start a facility announcement: If not already on your dashboard, select Dashboard from the navigation bar. Under Multi-Site Calling/Paging, select Facility Announcement. Select the announcement that you want to play from the Announcement drop-down.
Page 54: Announcements, Facilities, Zones, And Priorities
Warning If you turn off the microphone on your computer, you cannot start audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, Nyquist automatically hangs up the call. If you make a second call, the dashboard displays a message that the phone is in use Also, when the microphone is off and a bell tone comes in, Nyquist rings as opposed to auto answering.
Page 55: Facility Announcement Priorities
• An Emergency All-Call is already playing. If you attempt to play an emergency announcement to a zone or to All Speakers that is already playing a non-emergency announcement, an alarm or tone, a page or queued page, or an All-Call, the emergency announcement takes priority. A currently playing non-emergency announcement, alarm or tone, page or queued page, or All-Call will stop playing.
Page 56: Adding An Announcement
Adding an Announcement If the permission and CoS settings allow, you can upload an announcement, which can be an audio recording, such as a message or tone. The announcement can be scheduled to play at certain times and in certain zones. Through the Add Announcement page, you also can enter text to be converted into speech provided you have the feature license that allows this option.
Page 57: Table 13. Add Announcement Page Parameters
Select Save. Table 13. Add Announcement Page Parameters Name Provide a name for the announcement. Note: Valid characters include uppercase letters (A-Z), low- ercase letters (a-z), numerals (0-9), space, and the following special characters: !@$*?-.,. Type Use the drop-down menu to select if the announcement is Normal or Emergency.
Page 58: Using Ssml For Text-To-Speech Entries
Table 13. Add Announcement Page Parameters (Continued) Times to Play Select the number of times the announcement will play. Parameters are between 0 and 10. Note: A setting of 0 results in the playing continuously until it is manually stopped via the dashboard. Note: Announcements configured for continuous playback should not be used with the Facility Announcement feature.
Page 59: Table 14. Ssml Formats For Text-To-Speech Entries
Table 14. SSML Formats for Text-to-Speech Entries Insert Silence/Pauses • This is not <break strength='none' /> a pause. • This is a <break strength='x-weak' /> phrase break. • This is a <break strength='weak' /> phrase break. • This is a <break strength='medium' /> sentence break. •...
Page 60 Table 14. SSML Formats for Text-to-Speech Entries (Continued) Adjust Voice Pitch • <prosody pitch='x-low'>This is half-pitch</prosody> • <prosody pitch='low'>This is 3/4 pitch.</prosody> • <prosody pitch='medium'>This is normal pitch.</pros- ody> • <prosody pitch='high'>This is twice as high.</prosody> • <prosody pitch='x-high'>This is three times as high.</ prosody>...
Page 61 Table 14. SSML Formats for Text-to-Speech Entries (Continued) Adjust Output Volume • <prosody volume='silent'>This is silent.</prosody> • <prosody volume='x-soft'>This is 25% as loud.</pros- ody> • <prosody volume='soft'>This is 50% as loud.</pros- ody> • <prosody volume='medium'>This is the default vol- ume.</prosody> •...
Page 62: Viewing Announcements
Viewing Announcements Through the Announcements page, you can view a list of all announcements that are available for scheduling, delete an announcement, and select to edit or add an announce- ment. Note: The navigation bar does not appear if you are not authorized to make changes to the C4000 configuration.
Page 63: Editing Announcements
Table 15. Announcements Page Parameters (Continued) Times to Play Displays the number of times the announcement will play. This number can range from 0 through 10. Note: A setting of 0 results in the announcement playing continuously until it is manually stopped via the dashboard. Times Between Displays the time in seconds before replaying the announcement.
Page 64: Table 16. Edit Announcement Page Parameters
Select Save. Table 16. Edit Announcement Page Parameters Name Displays the user-provided name of the announcement file. Note: Valid characters include uppercase letters (A-Z), low- ercase letters (a-z), numerals (0-9), space, and the following special characters: !@$*?-.,. Type Indicates if the announcement is a Normal or an Emer- gency announcement.
Page 65: Deleting An Announcement
Table 16. Edit Announcement Page Parameters (Continued) Times Between Select the time in seconds between replaying of the announcement. You can select between 0.5 to 5 in 0.5 incre- Repeats (seconds) ments. Play to Zone Select either All Speakers or a specific zone for this announcement to play.
Page 66: Managing Alarms And Tones
On the Announcements page, select the Delete icon next to the announcement that you want to delete. When prompted, select Delete. Managing Alarms and Tones C4000 provides tones for use with events, such as schedules, or as audio indicators, such as alarms.
Page 67: Figure 36. Alarm Button
Figure 36. Alarm Button Under Tones/Announcements, select Alarm. Figure 37. Alarm Page On the Alarm page, select the alarm that you want to sound.
Page 68: Starting And Stopping Tones
Figure 38. Alarm Page with Stop Option If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password. If prompted, enter 1 for confirmation. To end the alarm, select Stop. Starting and Stopping Tones Tones are similar to alarms, but are usually used to signal an announcement or a time-based event.
Page 69: Figure 39. Tone Icon
Figure 39. Tone Icon Under Tones/Announcements, select Tone. Figure 40. Tone Page Select the zone at which you want the tone to play, or select All Time Zones. Note: The only zones that are available are those with a Type of Time. On the Tone page, select the tone that you want to sound.
Page 70: Viewing Available Tones
Note: When a tone is started, the Tone icon on the Dashboard changes from a blue note to a red box to indicate that pressing the button will stop the Tone that is currently playing. Note: Tones play continuously if one of three conditions exists: Its Type is Alarm, times to play is set to 0, or length is set to 0.
Page 71: Figure 42. Tones Page
Note: The navigation bar does not appear if you are not authorized to make changes to the C4000 configuration. Contact your system administrator or refer to the Nyquist C4000 System Administrator Guide. Figure 42. Tones Page To view tones: On the navigation bar, expand Audio. Select Tones.
Page 72: Adding Tones
Table 17. Tones Page Parameters (Continued) Hide Specifies if the tone should be hidden from the dashboard view or Admin Phone menu. DTMF Code Provides the DTMF code used with manual dial pad announcement or tone activation. Length Time in seconds that the tone plays. Times to Play Displays the number of times the tone plays.
Page 73: Uploading Tones
Uploading Tones Figure 43. Add Tone – Upload File...
Page 74: Generating Tones
To upload a tone: On the navigation bar, expand Audio. Select Tones. On the Tones page, select the Add icon. On the Add Tone page, ensure Upload File is selected. Complete the parameters (see Table 18). Select Save. Table 18. Add Tone Page Parameters (Upload) Name Provide a name for this tone.
Page 75: Figure 44. Add Tone - Generate Tone
Note: The navigation bar does not appear if you are not authorized to make changes to the C4000 configuration. Contact your system administrator or refer to the Nyquist C4000 System Administrator Guide. Figure 44. Add Tone – Generate Tone...
Page 76: Using Line Input For Tones
To generate a tone: On the navigation bar, expand Audio. Select Tones. On the Tones page, select the Add icon. On the Add Tone page, select Generate Tone. Complete the parameters (see Table 19). Select Save. Table 19. Add Tone Page Parameters (Generate) Name Provide a name for this tone.
Page 77: Figure 45. Add Tone - Line Input
Note: The navigation bar does not appear if you are not authorized to make changes to the C4000 configuration. Contact your system administrator or refer to the Nyquist C4000 System Administrator Guide. Figure 45. Add Tone – Line Input To add a line input tone: On the navigation bar, expand Audio.
Page 78: Editing Tones
Table 20. Add Tone Page Parameters (Line Input) Name Provide a name for this tone. Note: Valid characters include uppercase letters (A-Z), low- ercase letters (a-z), numerals (0-9), space, and the following special characters: !@$*?-.,. Type Select if the announcement to follow is a normal or an emergency announcement.
Page 79: Figure 46. Edit Tone
Figure 46. Edit Tone Pages To edit a tone: On the navigation bar, expand Audio. Select Tones. On the Tones page, select the Edit icon. On the Edit Tone page, make changes to the parameters (see Table 21). After completing all changes, select Save...
Page 80: Table 21. Edit Tone Page Parameters
Table 21. Edit Tone Page Parameters Name Displays the name for this tone. Note: This parameter cannot be changed for default sys- tem tones. Note: Valid characters include uppercase letters (A-Z), low- ercase letters (a-z), numerals (0-9), space, and the follow- ing special characters: !@$*?-.,.
Page 81: Tone Operational Notes And Limitations
Tone Operational Notes and Limitations • The system supports a single Manual tone playing at a time. If a tone is already playing (regardless of destination), a caller that attempts to start a second manual tone will receive a busy signal. •...
Page 82: Figure 47. C4000 Dashboard
Figure 47. C4000 Dashboard...
Page 83: Managing Calls
Managing Calls C4000 provides two ways to place a call via the dashboard: • Through the use of a directory • Through the use of a dial pad Note: Placing intercom calls requires an Intercom License. Placing Call Using Directory The C4000 directory is a list of all stations that can receive calls.
Page 84: Figure 49. Directory Page
Figure 49. Directory Page On the Directory popup, select the extension that you want to call. Note that you can sort the list of extensions by extension number or name. Figure 50. Calling Extension Select End Call to end the call.
Page 85: Placing Call Using Dial Pad
Placing Call Using Dial Pad To place a call using the Dial Pad: If not already on your dashboard, select Dashboard from the navigation bar. Figure 51. Dial Pad Button Under Calling/Paging, select Dial Pad. Figure 52. Dial Pad Dial the extension or number that you want and select Send. Select End Call to end the call.
Page 86: Using Page Exclusion
To answer a call from another extension: If not already on your dashboard, select Dashboard from the navigation bar. Select Answer. Select End Call to end the call. Using Page Exclusion You can exclude stations from paging except for Emergency-Level-All-Call pages. Emer- gency-Level-All-Call pages will be sent and heard at a station even if that station is set to exclude paging.
Page 87: Figure 54. Paging Exclusions Page
Figure 54. Paging Exclusions Page Optionally, filter the displayed list of stations by extension or name. Select one or more stations to be excluded. Click Toggle All to select (or deselect) the entire list of stations. Select the Add Exclusions button to add the selected stations to the Paging Exclu- sions list.
Page 88: Deleting From Paging Exclusions List
Figure 55. Add Paging Exclusion Page Warning Adding or deleting a station from the Paging Exclusions list may force the station to reboot. Deleting From Paging Exclusions List To delete an extension from the Paging Exclusions list: If not already on your dashboard, select Dashboard from the navigation bar. Under Calling/Paging, select Page Exclusion.
Page 89: Figure 56. Call Forwarding Button
Note that call forwarding is not the same as having your extension set to ring at an Admin Station during day or night hours. Your Nyquist system administrator sets the Day Admin and Night Admin for your station. Call forwarding is an option that you can set for your station.
Page 90: Starting Pages
If prompted that the station wants to use your microphone, select Allow. Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, Nyquist automatically hangs up the call.
Page 91: Figure 58. Zone Page Button
Figure 58. Zone Page Button Under Calling/Paging, select Zone Page. Figure 59. Paging Single Zone On the Page popup, select the zone that you want to page. Note: You can sort the zones by Name or Number. If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password.
Page 92: Record Page
Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, C4000 automatically hangs up the call. If you make a second call, the dashboard displays a message that the phone is in use Also, when the microphone is off and a bell tone comes in, C4000 rings instead of auto-answering.
Page 93: Figure 61. Record Page Button
Selecting Disable Audio causes all recorded messages to stop. The messages will resume play from the beginning when audio is re-enabled. To record a page for page queuing: If not already on your dashboard, select Dashboard from the navigation bar. Figure 61.
Page 94: Prepend Page
Hang up to end the recording. Note: Pressing any key terminates the recording without adding the page to the queue. Prepend Page You can prepend a page with a special announcement. For example, if you have a pre-recorded weather alert announcement, you can prepend that announcement file so that it plays first as you prepare to make a page.
Page 95: All Call Paging
Figure 64. Prepend Page On the Prepend Page popup, select the zone that you want to page. Note: You can sort the zones by Name or Number. If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password.
Page 96: Figure 65. All Call Button
Figure 65. All Call Button Under Calling/Paging, select All Call. Figure 66. All Call If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password. If prompted, enter 1 for confirmation. If prompted, allow C4000 to use the microphone associated with your station.
Page 97: Emergency All Call Paging
Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, C4000 automatically hangs up the call. If you make a second call, the dashboard displays a message that the phone is in use Also, when the microphone is off and a bell tone comes in, C4000 rings instead of auto-answering.
Page 98: Facility Paging
Figure 68. Emergency All Call If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password. If prompted, enter 1 for confirmation. If prompted, allow C4000 to use the microphone associated with your station. Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on.
Page 99: Figure 69. Facility Page Button
Figure 69. Facility Page Button Under Multi-Site Calling/Paging, select Facility Page. Figure 70. Facility Page On the Facilities page, select one or more facilities that you want to page. Note that you can sort and filter the facilities by Name or Number. Select All-Call or Emergency-All-Call, depending on whether you want to make a nor- mal or emergency page.
Page 100: Multi-Site All Call Paging
Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, C4000 automatically hangs up the call. If you make a second call, the dashboard displays a message that the phone is in use Also, when the microphone is off and a bell tone comes in, C4000 rings instead of auto-answering.
Page 101: Multi-Site Emergency All Call
Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, C4000 automatically hangs up the call. If you make a second call, the dashboard displays a message that the phone is in use Also, when the microphone is off and a bell tone comes in, C4000 rings instead of auto-answering.
Page 102: Managing Check-In
Warning If you turn off the microphone on your computer, you cannot launch audio distribution, tones, alarms, and so on. When attempting to make a call with the computer’s microphone turned off, C4000 automatically hangs up the call. If you make a second call, the dashboard displays a message that the phone is in use Also, when the microphone is off and a bell tone comes in, C4000 rings instead of auto-answering.
Page 103: Viewing Check-In Status
Viewing Check-In Status For administrators, the Manage Check-In feature provides a color-coded view of what classrooms have checked in, classrooms or stations that are not part of the check-in pro- cess, and those that should check-in but have not yet done so. To view check-in status: If not already on your dashboard, select Dashboard from the navigation bar.
Page 104: Table 22. Color-Coded Check-In Status
The status of each station appears in a color-coded box. Table 22 explains the use of colors to describe status: Table 22. Color-coded Check-In Status Color Status Green Checked in Not checked in Gray Check-in is not expected because the station is either on the vacant or excluded lists.
Page 105: Starting Check-In
Manage Check-in also allows you to use Spy Mode on a station or room, provided the privacy feature has not been activated and the station device allows two-way transmis- sion. Stations that are not part of the check-in process would include stations assigned to hall- way speakers or amplifiers or areas that were scheduled to be vacant when the check-in procedure began.
Page 106: Check-In Done And Finish
After a station has successfully checked in, additional Normal calls will go through as normal calls to the Admin station. Stations can still place Urgent or Emergency calls during the Check-in process, even if the station has not checked in. If audio prompt feedback is enabled and a station checks in, the caller hears a confirma- tion prompt.
Page 107: Resetting The Check-In Process
Resetting the Check-In Process During either an active or idle Check-In process, you can clear all station check-in statuses and allow all Normal calls to resume as normal calls to the Admin Station by selecting the Reset button on the Station Check-in view. Using Spy Mode You can use Spy Mode to listen to a station as long as Privacy Mode is not enabled and the station device allows two-way transmission.
Page 108: Configuring Check-In
Configuring Check-In Figure 77. Configure Check-in To use the check-in process, the user must have appropriate permissions assigned. To configure check-in options: If not already on your dashboard, select Dashboard from the navigation bar. Under Calling/Paging, select Manage Check-In. On the Manage Check-In page, select Configure. Complete the configuration options.
Page 109: Managing Exclusion And Vacancy Lists
Table 24. Check-In Configuration Options Automatically When enabled, all currently playing audio distributions will be stopped when a check-in process is started. Stop Audio Distribution Vacancy List Specifies the stations to be added to the Vacancy List (see "Man- aging Exclusion and Vacancy Lists” on page 100). Exclusion List Specifies the stations to be added to the Exclusion List (see "Managing Exclusion and Vacancy Lists”...
Page 110 To remove a station from the Exclusion List via the dashboard: If not already on your dashboard, select Dashboard from the navigation bar. Under Calling/Paging, select Manage Check-In. On the Manage Check-In page, select Configure. Remove the desired station or stations from the Exclusion List. Select Save.
Page 111: Managing Ga10Pv Display Messages
To delete a station from the Vacancy List via the dashboard: If not already on your dashboard, select Dashboard from the navigation bar. Under Calling/Paging, select Manage Check-In. On the Manage Check-In page, select Configure. Select the stations that you want to remove from the Vacancy List. Select Save.
Page 112: Message Priorities And Precedence
definition specifies the zone and/or stations where the message will appear and can optionally override other template properties. This discussion refers to GA10PV Display Messages, not the Messages section shown at the top of the Dashboard. For information on these Dashboard Messages, see Figure 4, “Dashboard Messages,”...
Page 113: Creating A Display Message
• Text messages are sorted in descending order by priority, and otherwise in the order they were sent. • If two messages of the same type (Image or Text) have the same priority, the newer one has precedence. • If an image message and a text message have the same priority, the Image message’s Image Priority property determines which has precedence: •...
Page 114: Figure 79. Display Message Button
Figure 79. Display Message Button Under Tones/Announcements, select Display Message. Figure 80. Display Message On the Display Message page, complete the options for the new message (see Table 25 on page 106). To save the message and send it immediately, select Send and Save. The Name field must be specified to save a message.
Page 115: Table 25. Display Message Options
Note: The options set through the Display Message page apply to the message only. If you want to change how the clock, date, and other display features appear, you must set configuration options for the NQ-GA10PV station. Refer to the Nyquist C4000 Sys- tem Administrator Guide.
Page 116 Table 25. Display Message Options (Continued) Date/Time Appears only if Expiration Mode is set to Date/Time. The default is set to the current date and time. To change the date, select the calendar and pick the date and time. Zones Select the zone or zones.
Page 117: Using Color In Display Messages
Table 25. Display Message Options (Continued) Background Color Select the color for the message background. You can select a color by: • Using the color picker • Entering a hex color (for example: #000000, for black) • Entering an RGB color (for example: rgb(0,0,0) for black) •...
Page 118: Table 26. Default Color Alias
• Background and font colors for individual messages by selecting Display Message from the dashboard • Background and font colors for individual messages via the Display-Msg routine action Type You can select colors by: • Using the color picker • Entering a hex color (for example: #000000, for black) •...
Page 119 Table 26. Default Color Alias (Continued) Color Alias Corresponding Color Alias Corresponding Hex Code Hex Code darkorchid 9932cc darkred 8b0000 darksalmon e9967a darkseagreen 8fbc8f darkslateblue 483d8b darkslategray 2f4f4f darkturquoise 00ced1 darkviolet 9400d3 deeppink ff1493 deepskyblue 00bfff dimgray 696969 dodgerblue 1e90ff firebrick b22222 floralwhite...
Page 120 Table 26. Default Color Alias (Continued) Color Alias Corresponding Color Alias Corresponding Hex Code Hex Code mediumblue 0000cd mediumorchid ba55d3 mediumpurple 9370d8 mediumseagreen 3cb371 mediumslateblue 7b68ee mediumspringgreen 00fa9a mediumturquoise 48d1cc mediumvioletred c71585 midnightblue 191970 mintcream f5fffa mistyrose ffe4e1 moccasin ffe4b5 navajowhite ffdead navy...
Page 121: Removing Messages
Table 26. Default Color Alias (Continued) Color Alias Corresponding Color Alias Corresponding Hex Code Hex Code turquoise 40e0d0 violet ee82ee wheat f5deb3 white #ffffff whitesmoke f5f5f5 yellow #ffff00 yellowgreen 9acd32 Removing Messages The Remove Message window allows you to remove any message from the display mes- sage queue.
Page 122: Removing An Event Name From A Display
Figure 82. Remove Message Select the Remove icon next to the message that you want to delete. Select Delete Selected. Removing an Event Name from a Display If you create a scheduled event with Display Event Name enabled, the event remains on the display that is connected to an NQ-GA10PV until the next scheduled event replaces it.
Page 123: Figure 83. Message Templates
Figure 83. Message Templates To view saved message templates: From the navigation bar, select Messages then Message Templates. The Message Templates page displays the following fields for each saved message: Table 27. Message Templates Edit button Edits the message template. Delete button Deletes the message template.
Page 124 Table 27. Message Templates Priority Displays the message priority, which can range from 0 (Lowest) to 6 - (Fullscreen). Priority 6 - (Fullscreen) is the highest priority, and when a message is assigned this priority, only the messages with this priority appear on the display with the Scheduled Event Name and Date being temporarily removed.
Page 125: Viewing Message Images
Table 27. Message Templates Message Image For text message templates, “None” is shown. For image templates, the Name of the image to be displayed. Image Priority Displays the image priority for this message, which determines precedence when an Image message and Text message have the same message priority: •...
Page 126: Creating A Message Template Via The Message Templates Page
Figure 85. Message Images properties Name Name of the message image. File Name Name of the image file for this message image. This field is a link, which allows you to see a preview of the image. Type Format of the image. Allowed image formats include: •...
Page 127: Create Or Edit A Message Template
Figure 86. Add Message Image To create (or edit) a message image: On the navigation bar, select Messages, then Message Images. Select the Add icon (or the Edit icon next to an existing Message Image). Assign a name for this image. Select the Choose Image button and select an image file to upload.
Page 128: Figure 87. Add Message Template
Figure 87. Add Message Template To create (or edit) a message template: On the navigation bar, select Messages, then Message Templates. Select the Add icon (or the Edit icon next to an existing Message Template). Provide a descriptive Name for the image. Complete the options on the Add Message Template page.
Page 129: Table 28. Add/Edit Message Template Parameters
Table 28. Add/Edit Message Template parameters Name Specifies a name for this message. This is used if the mes- sage is to be saved. Identifier Used to identify the message so it can be deleted by a Routine action. Type Select the type of message to be sent: •...
Page 130 Table 28. Add/Edit Message Template parameters Image Type Select the image type to specify how the image will be dis- played: • Full Screen (1920x1080): Image will be displayed full screen. • Left (925x1040): Image will be displayed on the left side of the screen.
Page 131: Sending A Message From The Message Templates Page
Table 28. Add/Edit Message Template parameters Font Select the down arrow to view a list of available fonts and then select the desired font for the message text. Available fonts are: Comic-Relief Courier-Prime Gelasio Liberation Sans Linux Libertine Font Size Enter the desired font size.
Page 132: Deleting A Saved Message Template
Note: The selected zones and station will not be saved. Make changes to the message options as needed (see "Display Message Options” on page 106). Select Send, or if you have made changes and want those changes to be saved to the Message Template, select Send and Save.
Page 133: Figure 88. Routines Button
• By an event, such as playing a specific announcement • Via third-party switch contact closures recognized by the Nyquist I/O Controller • Via a Routines API that can be used by third-party systems, including fire systems, access control systems, and video security systems A routine that has Allow DTMF enabled does not need a trigger.
Page 134: Figure 89. Routines List
Figure 89. Routines List Select one of the listed routines. Figure 90. Routine Page If you must enter a password to complete this task, select Dial Pad and enter the 4-digit password. If prompted, enter 1 for confirmation. To end the routine, select Stop. You also can stop a routine using the Routines Manager.
Page 135: Viewing The Schedule For The Week
Select Routines Manager. Figure 91. Routines Manager Select the routine that you want to stop. Note: Stopping a routine does not reverse any actions that the routine has already started. You may need to clear the actions manually. Select Yes. Viewing the Schedule for the Week From the dashboard, you can view this week’s schedule or use the Prev and Next buttons to view the schedule for other weeks.
Page 136: Manually Controlling Output Contacts
Figure 93. Schedule Page Select Close when done viewing. Manually Controlling Output Contacts If you are using the C4000 I/O Controller to recognize third-party contact closures, you can manually control output contacts. Prerequisites for using manual controls are adding an I/O Controller as a station and con- figuring a controller rule for at least one output contact with the Action set as Manual.
Page 137: Zone Control: Volume And Audio Distribution Panel
In the Output Contact Control section, select the desired contact. Note: If you have set up a rule with a duration of 0, then selecting the contact displays two buttons—one for opening and one for closing the circuit. If duration is set to a number other than 0, you can only close the circuit.
Page 138: Figure 96. Zone Control Settings And Zone Filter View
Tip: The username can correspond to an actual user, but if the Zone Control view is to be shared by mul- tiple users, it could correspond to a group, or even a location (e.g., Lobby, Studio3, Library, etc.). Enter the Zone Control Password provided by a C4000 administrator. You are then presented with the Zone Control Settings and Zone Filter view (see Figure 96, “Zone Control Settings and Zone Filter View,”...
Page 139 Figure 96. Zone Control Settings and Zone Filter View...
Page 140: Table 29. Zone Control Settings
Table 29. Zone Control Settings Station The Admin Web Interface Station to be associated with this Zone Control login. The Station selected will be used to determine the CoS set- tings to be used to grant audio distribution permissions. The station extension will also appear in the Call Detail Records when an Audio Distribution is started or stopped.
Page 141: Zone View
To display the Zone View: Enter the following into a Chrome-based browser: https://<Server-IP-Address>/zone-control Tip: To create a shortcut to the Zone View, you can create a Map Object with an “Open URL” Action to open this link from the Dashboard. If you are not already logged in, the Zone Control page will prompt you for a user- name and the Zone Control password.
Page 142 Table 30. Zone Control buttons Settings: Press the Settings button to access the Settings page for the logged in user. Logout: Press the Logout button to log out of the Zone Controller. Audio: Press the Audio button to display the audio distributions that play to the selected Zone.
Page 143: Audio Distribution Window
After pressing Start or Stop for the desired audio distribution, the window closes and the Zone View is displayed.
Page 144: Index
Index Display Configuration 102 Add Announcement Page 48 Display Message Add icon, about 8 color alias 109 Alarm overview 102 defined 57 removing event name 113 starting and stopping 57 removing messages 112 announcement selecting colors 109 create 47 setting options 106 delete 56 using color 108 edit 54...
Page 145 color-coded status 94 launching from the Admin Web UI 124 confirmation messages 99 Display Options 95 Exclusion List 100 schedule overview 93 viewing from dashboard 126 Reset 98 song Start 96 add to playlist 22 Stop 97 delete 19 Vacancy List 100 deleting 19 viewing status 94 deleting song in playlist 13...
Page 146 starting and stopping 59 uploading 63 view 61 viewing 62 about 1 how to use 7 Vacancy List for Check-In feature 100 web-based UI 1 Zone Control 128 setup 128 using 132...

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