Bogen MULTICOM 2000 Operating Instructions Manual
Bogen MULTICOM 2000 Operating Instructions Manual

Bogen MULTICOM 2000 Operating Instructions Manual

Administrative communications system
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MULTICOM 2000
®
Administrative Communications System
Operating Instructions
Specifications subject to change without notice.
© 2005 Bogen Communications, Inc.
All rights reserved.
54-5912-06D 1002

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Summary of Contents for Bogen MULTICOM 2000

  • Page 1 MULTICOM 2000 ® Administrative Communications System Operating Instructions Specifications subject to change without notice. © 2005 Bogen Communications, Inc. All rights reserved. 54-5912-06D 1002...
  • Page 2: Software Release

    Bogen Communications, Inc. makes no representation or warranties with respect to these instructions. Bogen Communications, Inc. reserves the right to make changes in the specifications of the product described in these instructions without notice and without obligation of Bogen Communications, Inc. to notify any person of such revision or change.
  • Page 3: Table Of Contents

    Table of Contents Introduction ....................4 Telephonic Features ................4 Sound System Features .................4 Additional Features Available ..............4 Station Types and Access Levels ............5 Staff Station....................5 Enhanced Staff Station ................5 Administrative Station ................6 Outside Line Stations................7 Operation of Staff Stations ..............8 Loudspeaker with Call Switch ..............8 Loudspeaker with Telephone Handset.............8 Operation of Enhanced Staff Stations ............9 System Functions for Enhanced Staff Stations ........9...
  • Page 4: Introduction

    Introduction Bogen's Multicom 2000 is a microprocessor-based communications systems. The system combines the features of an electronic telephone network with the capabilities of a sound and program distribution system. Optional functions further increase the versatility of the system. Telephonic Features: •...
  • Page 5: Station Types And Access Levels

    Station Types and Access Levels Each station port in the Multicom 2000 system is assigned an access level. The access level determines the type of equipment that can be connected to the port, as well as the ability to control different system functions.
  • Page 6: Administrative Station

    Administrative Station An administrative station consists of a Model MCDS4 administrative telephone and optional loudspeaker. The administrative telephone is equipped with an alphanumeric display panel. The display panel normally shows the numbers and calling status of the first four stations calling in to that particular station (the display can be scrolled to show the numbers of other calling stations).
  • Page 7: Outside Line Stations

    Administrative telephones annunciate outside line calls with a special ringing tone. Level 11 – The station port will provide Multicom 2000 system dial tone when accessed from an outside telephone (DISA). This feature can be restricted by a password.
  • Page 8: Operation Of Staff Stations

    Operation of Staff Stations Loudspeaker with Call Switch To make a normal call (or urgent call if the station is programmed for Level 2 access), press the call switch. You will hear a tone over the loudspeaker when the call is answered. Speak into the loudspeaker. To make an emergency call, quickly press and release the call switch at least four times.
  • Page 9: Operation Of Enhanced Staff Stations

    Operation of Enhanced Staff Stations To make a normal call to a loudspeaker, lift the handset and dial the three-digit number of the desired station. Precede this number with the key if you want to call a station telephone instead of the loudspeaker. You will hear a preannounce tone when you are connected to the loudspeaker and a privacy beep every 16 seconds that you don't speak.
  • Page 10: Operation Of Administrative Stations

    Operation of Administrative Stations To call any station loudspeaker, lift the handset and dial the 3-digit architectural number of the desired station. Precede this number with the key if you want to call a station telephone instead of the loudspeaker. The number you are calling will appear on the top line of the display panel as you dial.
  • Page 11: 911 Emergency Outside Line Calls

    911 Emergency Outside Line Calls 911 Alert Operation Systems with One Administrative Telephone If 911 is dialed from a Staff Station, the architectural number of the calling station appears on the top line of the administrative display along with the phrase ALERT 911. The Alert can be cleared by that administrative telephone by dialing 957.
  • Page 12: Using Auto-Dial And Scroll To Return Calls

    Using Auto-Dial and Scroll to Return Calls You can use the Auto-Dial function to call the station number appearing on the top line of the display panel. Lift the handset and press . The call-waiting queue shifts down one line and the word ADIAL appears on the top line.
  • Page 13: Using The Main Menu System

    Using the Main Menu System System functions can be accessed using the dial sequences shown in Keypad Access to System Functions on page 20. Administrative telephones also have a "Main Menu" display system to assist the user in initiating system functions.
  • Page 14: Audio Program

    Audio Program The Audio Program menu controls the selection and distribution of program material. If a program source is connected, the administrative telephone's speaker will be connected regardless of whether or not the program has been distrib- uted. This allows monitoring of program source prior to distribution. - Audio Program - - Select Program - 1 - Select...
  • Page 15: Media Assign

    Media Assign The Media Assign menu controls the assignment of remotely located video equipment to a station. The menu is used with the telemedia control option. The operator enters the architectural number of the media station number and the assigned architectural room number is returned (the cursor is positioned under room). To enter a station assignment, with the cursor positioned under room, enter a valid station architectural number then press to change the function of the...
  • Page 16: Setup

    Setup The Setup menu is protected by a password and is available only from administrative stations assigned to Level 9. The Setup menu permits setting the following parameters: • Day/Time • Time Signaling Events • Time Zones • Page Zones The Setup menu also provides access to the Initialization/Diagnostic menu displays.
  • Page 17: Manual Tone

    Manual Tone Selecting Manual Tone (No. 6 from Main Menu) displays the Initiate Tone menu and lets you initiate any of 8 tone signals over all system loudspeakers assigned to any of the 8 time zones. If no speakers have been assigned to any time zones, no tone will be heard.
  • Page 18: Outside Line

    Outside Line The outside line menu will prompt you to wait until you hear dial tone before entering the number. The display will echo the number as you dial. If you have a restricted line, you will be unable to dial more than 10 digits. For the first 30 seconds, the call cannot be transferred nor conferenced.
  • Page 19: Emergency 911 Outside Line Call

    Multicom telephone that has dialing capabilities and is programmed for Level 4 or higher. Outside line restrictions do not apply when dialing 911. To access 911 facilities you must have an outside telephone line connected to the Multicom 2000 MCTCA port or to the PBX connected to the Multicom.
  • Page 20: System Functions For Administrative Stations

    System Functions for Administrative Stations The chart below lists available functions for administrative stations, the access level required, and the dial sequence required to access the specific function: Function Level Dial Sequence Alarm All-Call 7, 8 ,9 Alarm Distribution 8, 9 –...
  • Page 21: Summary Of Main Menu System

    Summary of Main Menu System 9 4 3 Alarms Menu Cancel Menu 9 # 1 9 4 3 1 All-Call Cancel External #1 9 # 2 9 4 3 2 Cancel External #2 Alarm #1 9 # 3 9 4 3 3 Alarm #2 Cancel External #3 9 # 4...
  • Page 22 Notes...
  • Page 23 Notes...
  • Page 24 www.bogen.com...

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